FAFSA

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Quick update: I checked with my son, and what finally worked for us was having the financial aid office submit a case to FSA's "Application Processing Division" - not just regular support. Apparently they can do this through a special school portal. Maybe ask your financial aid office if they can submit a processing case for your daughter specifically about the signature issue?

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I'll definitely ask about this! Thank you for the follow-up. It's frustrating that there are apparently special escalation channels that they haven't offered yet. I'll call financial aid first thing tomorrow.

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One other technical troubleshooting step: Make sure your daughter's name, DOB, and SSN are EXACTLY the same between her FSA ID account and the FAFSA application. Even a single missing hyphen or middle initial can cause these signature verification loops. This is especially true with the new FAFSA system rollout for 2024-2025.

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That's a good point - I'll have her check that carefully. Her legal name has an apostrophe that sometimes causes system issues. If that's the problem, can it be corrected without starting over?

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Yes! Name mismatches can be corrected through the FSA ID portal without starting over. Have her update her FSA ID profile first, then wait 24-48 hours before trying to sign the FAFSA again. The systems need time to synchronize.

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Update: I finally got it to work! Combination of solutions that worked for me: 1. Compressed all my PDFs to under 1MB each using an online tool 2. Renamed files to just numbers and letters 3. Used a computer at my school's library 4. Did it at 6:30am when server load was probably lower Thanks everyone for your help! For anyone else struggling with this issue - keep trying different solutions and don't give up. The verification status in my account updated almost immediately once the upload finally went through.

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Awesome! Glad you got it figured out. Did they give you any timeline on how long the verification review will take? My cousin is also waiting on that part of the process.

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Thanks for reporting back with what worked! This will help others facing the same issue. Fingers crossed your aid package comes through quickly now that you've cleared this hurdle.

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Great news! For others who may find this thread: If you're still experiencing upload issues after trying these techniques, there are two official workarounds recently announced by FSA: 1. Request a secure email link by calling the FSA helpline (though wait times are still long) 2. Ask your school's financial aid office about their "FAFSA verification bypass protocol" - a temporary measure allowing schools to verify certain documents through their own systems The Department of Education has also extended many internal verification deadlines due to these technical difficulties, so don't panic if you're running into these issues close to your school's priority dates.

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is the "verification bypass protocol" something new?? my financial aid office didnt mention this when i called last week

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@profile7 Yes, COVID-related income impacts are still being considered by many institutions through professional judgment reviews. The key is documenting the impact clearly: 1. Provide tax returns or profit/loss statements showing the decline 2. Include information about the recovery (current pay stubs, updated profit/loss) 3. Explain specifically how COVID affected the business 4. Note any COVID relief funds received Most schools have specific COVID impact forms or sections in their appeal process. While the acute phase of the pandemic has passed, the ongoing economic impacts are still valid grounds for appeal at many institutions.

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I appreciate all this detailed information. Given how chaotic everything is this year, would you recommend accepting our best current offer and then potentially transferring next year if the financials don't work out? Or is it better to take a gap year and reapply when this FAFSA mess hopefully settles down?

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@profile5 We were actually considering a gap year too because of all this chaos! But after talking with several admissions counselors, we decided that might create even more problems. Transfer students often receive less institutional aid than first-year students, and gap years can sometimes affect scholarship eligibility. Instead, we're planning to commit to the school that seems most flexible with their financial aid process, even if it's not our daughter's absolute first choice. The admissions counselor we spoke with yesterday said they're creating a special mid-year review for families affected by the FAFSA delays, where they'll reevaluate aid packages in January once everything has stabilized.

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thats smart. my son is leaning toward community college for the first year now and then transferring. saves money and avoids this whole mess until next year when hopefully the new fafsa system is working better

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When I did this for my twins (2024-2025 cycle), I found it MUCH easier to complete one application fully before starting the second. The system does technically allow you to work on multiple applications, but I got confused switching between them. Create your FSA ID now, then when you receive the first invitation, complete that application entirely. Then move on to the second twin's application. Outside scholarships are reported on each student's individual portion, not the parent contribution section.

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That's correct about scholarships. Outside scholarships are reported in the student section, not the parent portion. Each student's individual circumstances (scholarships, work income, etc.) are handled separately, while the parental financial information should be identical for both applications.

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forgot to mention - make sure u use EXACTLY the same spelling of ur name, address, etc on both applications!! my friend's twins got flagged for verification because she put "Street" on one form and "St" on the other and it took months to resolve!!

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Omg I would have totally made that kind of mistake! Thank you for the warning - I'll be super careful about consistency.

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This new 2024-2025 FAFSA system is GARBAGE. I work in a college financial aid office and we're seeing hundreds of these issues. The auto-submit feature is causing massive problems. Here's what you need to know: 1. Yes, the system auto-submits after 48 hours of inactivity 2. Yes, this WILL likely cause problems with your daughter's application 3. Yes, it will probably get flagged for verification 4. NO, submitting another correction right now isn't recommended You NEED to speak with an FSA agent directly. They can add a note to your daughter's application explaining the auto-submission issue and guide you on next steps. Without both parents' signatures (assuming you're both required contributors), the SAI calculation will be incorrect, which affects all aid determinations.

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Thank you so much for this insider perspective. It's reassuring to hear from someone who understands the system, even if the news isn't great. I'll definitely prioritize speaking with an FSA agent directly.

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No problem! One more thing - make sure you check your daughter's SAI once it's calculated. If it seems unusually high or low, that's another sign that your information wasn't properly included. The schools can help with corrections too, but it's faster if you resolve it directly with FSA first.

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UPDATE: I finally got through to an FSA agent! They confirmed that the system does auto-submit after 48 hours, but said the good news is that they can see my information was included in the correction, even though my signature wasn't. They're adding a note to our application and sending instructions for me to provide my signature through a special process. The agent said this happens frequently and schools are aware of the issue. Thanks everyone for your help!

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That's great news! Make sure you follow their instructions for adding your signature exactly as directed, and I'd recommend keeping a record of your conversation with the agent (date, time, reference number if provided). This can be helpful if questions come up later during the aid process.

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That's a great suggestion - I did write down the agent's name and the case number they provided. Hopefully this gets resolved soon. My daughter's school has a May 1 deadline for financial aid documents.

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