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lol welcome to the club. ive been trying to fix a similar issue for weeks now. its like trying to nail jello to a wall 🤣
Quick question - how long ago did you file these incorrect claims? There might be a time limit on how far back you can make corrections.
It was about a month ago. I hope that's not too long!
Paloma Clark
Have you checked your spam folder? Sometimes important emails end up there. Also, double-check that they have your correct contact info on file.
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Heather Tyson
•This actually happened to me once. Definitely worth checking!
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Raul Neal
•Good catch. Always double-check your contact details.
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StarSailor}
I went through something similar last year and it was absolutely maddening! Here's what finally worked for me: I started calling literally every single day at 8 AM sharp when they opened. It took about a week of this, but I finally got through to someone who could actually help. The key is being persistent but polite - the customer service reps are dealing with a broken system too. Also, make sure you have all your reference numbers ready when you call. For the date discrepancy, ask them specifically about filing an appeal or amendment to extend your approved leave period. They have a process for this, but they don't always volunteer the information. Document everything - every call, every message, every interaction. You shouldn't have to fight this hard for benefits you're entitled to, but unfortunately that's the reality right now. Don't give up!
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