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AstroAce

What exactly does ESD mean by 'separation information' for my layoff?

I just got an email from ESD saying they need more information about my 'separation' from work. I was laid off last month from my construction job when the big apartment project finished. I'm not sure what details they're looking for beyond what I already put in my initial claim. I reached out to my former supervisor to see if they could send me a copy of my layoff notice to forward to ESD. Is this what they're asking for? What specific separation details does ESD actually need? I'm worried they'll deny my claim if I don't provide the right information.

Chloe Martin

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When ESD asks for 'separation information,' they're looking for specific details about why and how your employment ended. For a layoff, they typically want to know: - The exact date your employment ended - The official reason (reduction in force, project completion, etc.) - Whether it was permanent or temporary - If you received any severance pay Getting documentation from your employer is a great idea. Ask for something that shows the layoff date and reason. If you can't get that, provide contact info for your supervisor so ESD can verify directly.

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AstroAce

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Thank you! I didn't receive any severance, just my final paycheck. I'll ask my supervisor for something in writing that confirms the layoff was due to project completion. Do you know how long ESD usually gives you to provide this info before they make a decision?

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Diego Rojas

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theyve been asking me the same thing for 3 WEEKS now!!! i already told them i was laid off becuse business was slow sent them the same info twice and still stuck in adjudiction!! so frustrating

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THIS. Same here. I've been in adjudication since February 12th and sent them my termination letter twice. No updates, can't get through on the phone, and my bills are piling up. The system is completely broken.

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I went through this last year. What they really want to know is that you weren't fired for misconduct or that you didn't quit voluntarily - both of which could make you ineligible for benefits. For a layoff, it's pretty straightforward. Get a letter from your employer that states: 1. Your last day worked 2. That it was a layoff due to lack of work (project completion) 3. That you were in good standing when laid off If your ex-employer doesn't respond or cooperate, you'll likely be scheduled for a fact-finding interview. Be prepared with any documentation you have (final paystub, texts/emails about the layoff, etc).

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AstroAce

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This is really helpful. My supervisor texted me about the layoff before my last day, so I still have that. But I'll try to get something more official on company letterhead if possible.

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Zara Ahmed

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If you're having trouble getting through to ESD to discuss this, I'd recommend trying Claimyr. I was stuck in a similar situation for weeks trying to reach someone at ESD with no luck. Claimyr got me connected to an ESD agent in about 25 minutes when I had been trying for days on my own. You can check them out at claimyr.com - they have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Once I got through to ESD, I was able to explain my separation details over the phone and they updated my claim right away. Saved me from waiting in adjudication for who knows how long.

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Diego Rojas

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does this actually work?? ive been trying to get thru for days!!

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StarStrider

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my neighbor had the same problem but she just uploaded her termination letter to her eServices account under the "upload documents" section and that was enough for them. make sure you write your claim ID number on anything you upload so they know which claim it belongs to.

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AstroAce

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Thanks for the tip! I didn't realize there was an upload section. I'll check for that option when I get the letter from my employer.

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Luca Esposito

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I just went through this. They're basically trying to confirm you didn't quit or get fired for misconduct. In my case I kept getting the runaround when trying to get official documentation from my former employer's HR department (big retail chain). What finally worked was writing a detailed statement explaining exactly what happened - when I was hired, when I was laid off, who told me, and what reason they gave. I included my supervisor's name and contact info. That was enough for them to process my claim. Make sure you keep filing your weekly claims during this process! Even while they're requesting additional info, don't miss any weekly claims or you'll have to restart the whole process.

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AstroAce

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That's good to know that a detailed statement might work if I can't get an official letter. And thanks for the reminder about weekly claims - I've been filing those religiously every Sunday morning.

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The ESD system is so frustrating! They told me they needed separation info too, but never specified exactly what they wanted. I sent in THREE different documents and still ended up in adjudication for 6 weeks! Turns out they were just waiting for my former employer to respond to THEIR inquiry. Nothing I sent even mattered. 😡

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AstroAce

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Oh no, that's discouraging. Did your employer eventually respond to them? I'm not sure my former company will be very responsive since they've already moved on to other projects.

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Yeah, eventually they did respond. My claim was finally approved but only after I went 6 weeks without income. I should have tried reaching an agent directly like someone mentioned above. If your employer is unresponsive, definitely try to get through to ESD by phone and explain the situation.

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Something else to be aware of: if your separation is marked as "lack of work" (which a layoff due to project completion would be), ESD usually processes these claims faster with fewer questions. But they do need verification that it truly was lack of work. If you can't get documentation quickly, another option is to ask your former employer to respond directly to ESD's request for information that they should have received. Some employers are slow to respond to these, which is often what causes the delay in claim processing.

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AstroAce

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I just heard back from my supervisor. He said he'll email me a letter tomorrow confirming the layoff was due to project completion. Hopefully that will be enough for ESD to process my claim. Thanks for all the advice everyone!

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Michael Adams

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That's great news that your supervisor is getting you that letter! Just a heads up - when you submit it, make sure it includes your full name and the dates of your employment along with the layoff reason. ESD is pretty specific about what they need on these documents. Also, if you do run into any delays after submitting it, don't panic. Sometimes it takes them a few business days to review and update your claim status. Keep checking your eServices account for any updates or additional requests. Good luck!

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Tyrone Hill

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Thanks for the additional tips! I'll make sure the letter includes all those details. It's reassuring to know that a few days processing time is normal - I was worried that any delay would mean something was wrong. I've been checking my eServices account obsessively, so I'll try to be more patient once I submit the documentation.

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