What happens if my employer doesn't respond to ESD's claim inquiry?
I just filed for unemployment after being let go last week (company said it was a 'restructuring' but I think they just didn't want to deal with my medical accommodations anymore). I'm really worried about my former employer not responding to ESD when they investigate my claim. My supervisor was pretty hostile during my last week and hinted they might 'forget' to handle the paperwork. Does anyone know what happens if an employer just ignores ESD's requests for information? Will my claim automatically be denied, or will ESD make a decision based only on what I submitted? I'm stressed about bills already and can't afford a long delay.
22 comments


NebulaNova
When employers don't respond to ESD, they typically proceed with making a determination based on the information YOU provided. I was worried about the same thing when I filed in February. My employer was a small construction company that was terrible with paperwork. ESD sent them requests for info and they never responded. After about 10 days, ESD just moved forward with my claim and approved it based on my statement about being laid off due to lack of work. If you provided honest information about why you were let go, ESD will usually side with you when the employer is silent. Make sure you keep filing your weekly claims while waiting!
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Nia Jackson
•Oh that's a relief! Thank you for sharing your experience. I'm being 100% honest about everything, so hopefully they'll believe me. Do you know how long it took from filing to getting approved after your employer didn't respond?
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Mateo Hernandez
It's actually a good thing when employers don't respond! By law, ESD has to make determinations within a certain timeframe. If an employer doesn't provide their side, ESD will make their decision based solely on what YOU told them. But be careful - employers have 10 days to respond, and sometimes they respond at the last minute. Also, even if your claim gets approved, the employer can still appeal later and contest it within 30 days of the determination. This happened to me and I had to pay back benefits. Make sure everything you stated is 100% accurate!
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Nia Jackson
•That's scary about having to pay back benefits! I didn't realize they could appeal so long after. Everything I submitted is true though - I really was let go during restructuring. I have the termination letter that says that.
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Aisha Khan
my boss tried to screw me over too but never responded to ESD lol. got approved in like 2 weeks. just keep checking ur eservices account for messages. they might ask u for more info
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Ethan Taylor
•Same!!!! My company went under and the owner just disappeared. ESD approved me with no problems, didnt even ask for extra documents.
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Yuki Ito
Here's what ACTUALLY happens: When an employer doesn't respond, ESD automatically applies a "fail-to-respond penalty" to that employer's experience rating, which can increase their unemployment tax rate. So most employers DO respond eventually to avoid this. But here's the important part - if they don't respond within the timeframe (usually 10 business days), ESD is REQUIRED to make a decision based solely on available information. This is per Washington Administrative Code 192-130-070. The tricky part is that even if you get approved initially, the employer has 30 days to appeal after a determination letter is issued. If they suddenly "remember" to respond during an appeal, you'll have to defend your claim at a hearing. Make sure you have documentation of EVERYTHING - your termination letter, any emails about the restructuring, and especially anything related to your medical accommodations, as that could indicate potential wrongful termination.
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Nia Jackson
•Thank you for the detailed explanation! I'll gather all my documentation just in case. Is there any way to know if my employer responded or not? Or do I just have to wait and see?
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Carmen Lopez
Last year I was in the same situation - employer was a small shop that went out of business and the owner just disappeared. ESD tried contacting them multiple times with no response. What finally helped me was using Claimyr (claimyr.com) to get through to an actual ESD agent. They have this video demo: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 that shows how it works. I was able to explain my situation to the agent who then noted in my file that multiple employer contact attempts had failed. My claim was approved within days after that call. Without getting through to someone, I think I would've been stuck in limbo much longer.
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NebulaNova
•I second this! Getting through to an actual human at ESD makes SUCH a difference. When I used Claimyr, I actually got to speak to someone who explained exactly what was happening with my claim instead of just wondering and stressing.
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AstroAdventurer
THE WHOLE SYSTEM IS RIGGED AGAINST US!! My employer LIED and said I quit when I was actually fired and ESD BELIEVED THEM with ZERO EVIDENCE!!! I had to wait 10 WEEKS for an appeal hearing where I finally got approved. If your employer doesn't respond, consider yourself LUCKY. The system is designed to favor employers at every turn. ESD will say they're "neutral" but that's complete BS. Document EVERYTHING. Record conversations if legal in your state. Trust me, you'll need it.
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Yuki Ito
•While I understand your frustration, this isn't entirely accurate. ESD's decision-making process follows specific guidelines established in WAC 192-130. They don't automatically favor employers, but they do need to follow due process. If an employer makes a claim, ESD has to investigate it. The appeal system exists precisely because initial determinations sometimes need correction.
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Ethan Taylor
my friend works at ESD (not supposed to tell ppl that lol) and she says they actually prefer when employers don't respond cuz it makes their job easier! they just go with whatever the claimant said as long as it sounds reasonable. but yeah they can totally appeal later which suuuucks
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Nia Jackson
•That's interesting insider info! I think what I stated is pretty reasonable - just that they eliminated my position during restructuring. I didn't badmouth them or anything in my application.
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NebulaNova
Quick update on timing: if the employer doesn't respond, ESD typically makes a determination within 2-3 weeks of filing. However, if your claim has any other issues (like availability questions, job search requirements, etc.), those will need to be resolved separately. The employer response is just one piece of the puzzle. Make sure you're completing your weekly claims correctly and documenting your job search activities (3 per week) properly. That will prevent other delays.
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Nia Jackson
•Thanks for the timing info! I'm definitely keeping up with my weekly claims and job search activities. I've been applying to at least 5 jobs per week just to be safe.
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Mateo Hernandez
Important point about medical accommodations - if you believe your separation was related to your request for medical accommodations, you might want to note that in your claim. If your employer terminated you because of medical issues, that could potentially be considered wrongful termination and would almost certainly qualify you for benefits. However, this might trigger additional fact-finding from ESD. They might ask for documentation of your accommodation requests and the employer's responses. In my experience, it's better to be upfront about all circumstances rather than having details come out later that might look like you were hiding something.
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Nia Jackson
•That's a good point. I did mention in my application that I had requested accommodations for my back injury, but I didn't explicitly say I thought that was why they let me go since I don't have direct proof. The official reason was restructuring, but the timing was suspicious - right after my doctor sent updated accommodation paperwork.
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Harper Collins
I went through something similar last year when my employer was being difficult about my workers' comp claim and then suddenly laid me off. Here's what I learned: ESD will absolutely make a decision without employer input if they don't respond within their timeframe. In my case, my employer waited until day 9 to submit a response full of lies, but ESD still approved me because their story didn't make sense and contradicted the documentation I provided. Since you mentioned the medical accommodations angle, I'd recommend keeping all your accommodation request emails/letters and your doctor's paperwork handy. Even if you can't prove retaliation directly, having that timeline documented could be helpful if your employer tries to appeal later with false claims about your performance or conduct. The fact that you have a termination letter stating "restructuring" as the reason works in your favor - that's pretty cut and dried for ESD's purposes. Also, don't stress too much about the appeal window. While employers CAN appeal within 30 days, most don't bother unless it's a large claim or they're trying to avoid higher unemployment taxes. Small grudges usually aren't worth the hassle for them.
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PixelPioneer
•This is really helpful, thank you! I'm definitely keeping all my accommodation paperwork organized just in case. It's reassuring to hear that most employers don't bother with appeals over small grudges - hopefully my former company falls into that category. The restructuring letter should work in my favor like you said. I'm feeling a bit more optimistic about this whole process now.
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Zara Shah
I had a very similar situation where my employer was being sketchy about responding to ESD. What really helped me was keeping a detailed timeline of everything that happened leading up to my termination. I made a simple document with dates, what happened, and any witnesses or documentation for each event. When ESD makes their determination without employer input (which they will if your employer doesn't respond), having that organized timeline ready can be super helpful if you need to provide additional information. Plus, if your employer does decide to appeal later, you'll already have everything documented and won't be scrambling to remember details from weeks or months ago. The medical accommodation timing you mentioned definitely sounds suspicious. Even if you can't prove direct retaliation, that pattern of requesting accommodations followed immediately by "restructuring" is something ESD investigators are trained to recognize. Keep those accommodation request documents safe - they could be crucial evidence if this gets complicated later. Hang in there! The majority of unemployment claims get approved, especially when the employer can't be bothered to respond properly.
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Samantha Johnson
•This timeline idea is brilliant! I wish I had thought of that earlier, but I'm going to start putting one together now while everything is still fresh in my memory. You're right about the accommodation timing being suspicious - I requested the updated accommodations on a Friday and got called into the "restructuring" meeting the following Tuesday. That's pretty hard to explain as coincidence. Thanks for the encouragement about most claims getting approved - I really needed to hear that today!
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