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Andre Moreau

Washington ESD unemployment rate spiking - is production slowdown affecting claim processing?

I've been tracking unemployment trends in our state and noticed Washington ESD is processing way more claims lately due to the economic downturn. Manufacturing layoffs are hitting hard and it seems like everyone I know is filing. My own claim has been stuck in adjudication for 2 weeks now. Is anyone else seeing delays because of the high volume? The production slowdown in my industry (aerospace) caught us all off guard and now the unemployment system seems overwhelmed.

Yeah the numbers are definitely up from what I've seen. Filed my claim last month when my factory shut down a line due to low orders.

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Which industry are you in? Seems like it's hitting manufacturing across the board.

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automotive parts supplier, we've been cutting shifts since november

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The economic cycle is definitely in a rough patch right now. When unemployment spikes like this, it creates a backlog at Washington ESD because they're processing 3x their normal volume. Your adjudication delay is probably related to this - they're short-staffed for the surge in claims.

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That makes sense. Do you know if they hire temporary staff during these periods?

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They do but it takes time to train people on the adjudication process. Usually takes a few months to catch up.

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I was having the same problem getting through to Washington ESD about my delayed claim. Spent hours on hold every day. Finally found this service called Claimyr that handles the calling for you - check out claimyr.com. They have a demo video at https://youtu.be/7DieNd3C7zQ showing how it works. Got connected to an agent in 2 days instead of weeks of trying myself.

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How does that work exactly? Do they just keep calling until they get through?

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Yeah they handle all the calling and waiting, then connect you when they reach an agent. Way better than sitting on hold for hours.

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sounds too good to be true tbh, what do they charge?

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The whole system is broken honestly. This recession is exposing how unprepared Washington ESD is for economic downturns. They should have automated systems by now instead of making people wait weeks for adjudication.

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The adjudication process requires human review by law - they can't fully automate it when there are work separation issues to investigate.

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Then they need more staff! Other states handle this better.

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OMG yes!! I thought it was just me! My claim has been pending for 3 weeks and I'm about to lose my apartment. This is so stressful, especially when you're already dealing with being laid off. How are we supposed to survive during these delays?

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have you tried calling early morning? sometimes get through around 7:30am

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I've tried everything... early morning, lunch time, staying up late. Nothing works.

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Production in my sector (tech manufacturing) has been down 40% since October. We went from 3 shifts to 1 shift, then complete shutdown last month. The unemployment spike was predictable but Washington ESD clearly wasn't ready.

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40% is huge. Are you seeing any signs of recovery or is it getting worse?

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Orders are still declining. Q1 looks rough based on what suppliers are telling us.

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For those stuck in adjudication - make sure you're continuing to file your weekly claims even while it's pending. That's a common mistake that can delay payments further once your claim is approved.

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Wait really?? Nobody told me that! I stopped filing because I thought there was no point.

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Yes, you must continue filing weekly claims during adjudication or you'll lose those weeks. Log into your SecureAccess Washington account and file immediately for any missed weeks.

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The business cycle stuff is above my head but all I know is I got laid off 6 weeks ago and still haven't seen a dime from Washington ESD. Meanwhile my bills keep coming.

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That's exactly why I ended up using Claimyr - couldn't afford to wait months to talk to someone about my stuck claim.

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did it actually work for you? how fast did they get you connected?

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Same boat here - construction work dried up completely in December. Usually there's winter slowdown but this is different. Feels like 2008 all over again.

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Construction is always a good indicator of where the economy is heading. If building stops, everything else follows.

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exactly, and the permit applications are way down too which means it's gonna get worse before better

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I work in workforce development and can confirm Washington ESD is seeing unprecedented claim volume. They've had to reassign staff from other departments just to handle basic claim processing, which is why adjudications are taking longer.

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Do you know if they're hiring more people to help with the backlog?

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They're trying but state hiring processes are slow, and training new adjudicators takes 3-4 months minimum.

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The high unemployment/low production phase usually lasts 12-18 months historically. We're probably 6 months into it based on the job loss trends I'm seeing.

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Great, so we can expect Washington ESD to be overwhelmed for another year? This is ridiculous.

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Hopefully they'll adapt faster than that, but economic cycles don't care about government capacity.

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My sister used some service that calls Washington ESD for you - I think it was Claimyr or something? She said it was way easier than trying to get through herself.

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yeah someone mentioned that earlier, still seems sketchy to me

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she showed me the video demo, looked legit. better than spending weeks on hold

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Lost my job at Boeing supplier in November. The aerospace downturn is hitting Washington state especially hard since so much of our economy depends on it. Washington ESD probably didn't anticipate this level of concentrated layoffs.

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Boeing layoffs have a huge ripple effect. Every supplier and subcontractor gets hit.

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exactly, and we all file claims around the same time which overwhelms the system

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Been tracking call volume data and Washington ESD phone lines are getting 5x normal traffic. No wonder nobody can get through.

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That's exactly why services like Claimyr make sense right now - they handle all that traffic frustration for you.

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makes sense from a business perspective, charging people to wait on hold so they don't have to

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this whole thread is depressing but at least I know I'm not alone in this mess

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Right? Thought I was doing something wrong with my claim.

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nope just bad timing with the economy tanking

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Economic textbooks call this the contraction phase - high unemployment, low production, reduced consumer spending. We're definitely in it now and Washington ESD is feeling the strain.

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Good point about consumer spending - when people can't access their unemployment benefits quickly, it makes the contraction worse.

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Exactly - delayed UI payments reduce spending which reduces demand which leads to more layoffs. Vicious cycle.

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Restaurant industry is getting destroyed too. We went from 50 employees to 12 in two months. Everyone's filing unemployment at once.

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restaurants are always first to cut when people stop spending money

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yeah and last to hire back when things improve

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For anyone still struggling to reach Washington ESD - I finally got through using Claimyr after weeks of failed attempts. Worth checking out their demo at https://youtu.be/7DieNd3C7zQ if you're as frustrated as I was.

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How long did it take them to connect you?

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About 36 hours from when I signed up to when they connected me to an agent. Beat my weeks of trying myself.

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The silver lining is that historically these high unemployment phases don't last forever. Usually 12-24 months max before recovery begins.

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Easy to say when you're not waiting for unemployment benefits to pay rent.

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True, just trying to provide some perspective. The immediate problem is still getting claims processed.

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Bottom line - this economic downturn caught Washington ESD unprepared and now we're all paying the price with delayed claims and impossible phone lines.

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They should have learned from 2008 and 2020 to build better surge capacity.

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exactly, this isn't the first recession they've dealt with

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