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Nia Jackson

Washington ESD claim after job automated away - unemployment may result when machines do the work formerly done by men and women

My position at the warehouse got eliminated last month because they installed automated sorting equipment. Been there 8 years doing inventory management but now machines handle everything I used to do. Filed for Washington ESD benefits but I'm worried they might say I quit or something since technically the job still exists, just automated. Has anyone dealt with unemployment claims when your job gets replaced by technology? Will Washington ESD approve this as a layoff?

This is definitely considered involuntary job loss due to technological displacement. Washington ESD recognizes automation as a valid reason for unemployment benefits. You didn't quit - your position was eliminated through no fault of your own. Make sure you documented that it was automation that eliminated your role when you filed.

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Thanks, that's reassuring. I did mention the automation in my application. Should I expect any delays in processing?

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Shouldn't be any different from a regular layoff processing time. Just make sure you keep filing your weekly claims on time.

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Same thing happened to my buddy at Boeing. Robots took over his welding job after 15 years. Washington ESD approved his claim no problem. Took about 3 weeks but he got approved.

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Good to know it worked out for him. Did he have to do anything special with his claim?

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Nah just the normal stuff. Weekly claims and job search requirements.

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You might want to look into retraining programs while you're on unemployment. Washington ESD has partnerships with WorkSource for people displaced by automation. Could help you get skills for jobs that can't be automated as easily.

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That's a great idea. I'll check out WorkSource. Do you know if the training affects my benefits?

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Training programs usually don't affect your UI benefits and might even extend them in some cases. Worth looking into for sure.

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I did a forklift certification through WorkSource while on unemployment. They actually encouraged it during my job search meetings.

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If you're having trouble getting through to Washington ESD to check on your claim status, I found this service called Claimyr (claimyr.com) that helps you actually reach an agent. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Saved me hours of calling and getting busy signals.

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How does that work exactly? I've been trying to call Washington ESD for days about my adjudication.

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They basically keep calling for you until they get through to an actual person, then connect you. Way better than sitting on hold for hours or getting hung up on.

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Interesting, might try that if my claim gets stuck. The phone system is absolutely terrible.

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This is exactly what economists have been warning about for years. Automation unemployment is only going to get worse. At least Washington ESD recognizes it as legitimate unemployment unlike some states.

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Yeah it's definitely happening more and more. Glad Washington handles it properly at least.

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My whole department at the factory got replaced by robots in 2023. Washington ESD was actually pretty understanding about the whole situation.

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Make sure you're keeping good records of your job search activities. Even though you lost your job to automation, you still need to meet the weekly job search requirements for Washington ESD. Usually 3 job search activities per week.

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Good point. I've been applying to similar positions but wondering if I should broaden my search.

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Definitely broaden it. Look for roles that require the human skills you have that machines can't replicate yet - problem solving, customer interaction, etc.

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Mei Lin

And document everything in your job search log. Washington ESD can audit that stuff randomly.

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ugh this is my biggest fear... working in data entry and seeing more AI tools every month. Did your company give you any advance notice about the automation?

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We knew they were 'upgrading systems' but didn't realize it meant eliminating positions until about 2 weeks before. Not much time to prepare.

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That's awful. At least you qualify for unemployment though. Some companies try to claim it's job abandonment or something ridiculous.

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Been through this twice now - once in manufacturing and once in retail when they brought in self-checkout. Washington ESD has always been fair about automation-related job loss. The key is being clear that your position was eliminated, not that you chose to leave.

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Thanks for sharing your experience. Did you end up finding work in different fields both times?

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First time I stayed in manufacturing but moved to maintenance since someone has to fix the robots lol. Second time I switched to healthcare - harder to automate human care.

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Smart move going into maintenance. Those automation systems break down all the time and need skilled people to fix them.

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I work for Washington ESD (not officially speaking for them) but automation displacement is definitely covered under involuntary job separation. Your claim should process normally as long as you were clear about the circumstances.

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That's really helpful to hear from someone on the inside. I was worried there might be some gray area with automation.

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Nope, it's pretty straightforward. Technological changes that eliminate positions are treated the same as layoffs or plant closures.

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Check if your former employer is required to provide WARN Act notice for mass layoffs due to automation. Might affect your claim timing or give you additional protections.

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Only about 15 people were affected so probably not WARN Act level, but I'll look into it.

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Even smaller automation displacements sometimes have additional support programs available through the state. Worth checking WorkSource.

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Used Claimyr myself when Washington ESD put my claim in adjudication for weeks. Finally got through to someone who explained the holdup and got it resolved. Definitely worth it when you can't reach anyone through normal channels.

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How long did it take them to get you connected to Washington ESD?

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They called me back within a few hours once they got through. Beat spending entire days redialing the same busy number.

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The hardest part about automation unemployment is explaining to potential employers why your old job doesn't exist anymore. Some interviewers don't understand technological displacement.

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Yeah I'm worried about that. How do you frame it positively in interviews?

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I focus on how I helped train people on new systems before my role was automated. Shows adaptability and tech skills.

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Good strategy. You can also emphasize the human skills that made you valuable - critical thinking, problem-solving, things machines can't do.

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This is happening everywhere. My sister's bank teller job, my neighbor's factory job, even some nursing documentation is getting automated. At least Washington unemployment system recognizes it's not our fault.

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It's definitely becoming more common. Glad the state understands it's a real issue affecting real people.

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The key is staying ahead of it. Learning skills that complement automation rather than compete with it.

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Make sure you're documenting everything about your job loss - the automation implementation timeline, any communications from management, your last day worked. Washington ESD might ask for details if there are any questions about your claim.

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Good advice. I saved all the emails about the 'system upgrade' and my termination paperwork.

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Perfect. Having that documentation makes everything smoother if Washington ESD needs to verify your separation reason.

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Anyone else notice how the job market has tons of openings for people who can work WITH automated systems rather than being replaced by them? Might be worth looking into those types of roles while job searching.

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That's a good point. I should look for positions managing or overseeing automated processes rather than doing manual work.

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Exactly. The robots need human supervision, troubleshooting, and maintenance. Different skills but still valuable.

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If your claim gets held up for any reason, definitely try Claimyr. I was stuck in 'pending' status for over a month until I used their service to actually reach a Washington ESD rep who could explain what was wrong.

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Thanks for the recommendation. Hopefully my claim goes through smoothly but good to know there's a backup option.

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Yeah, sometimes simple issues get stuck in the system and you need a human to fix them. Claimyr makes that possible when the phones are impossible to get through on.

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