Stuck in 'Training Benefits' adjudication for 4 weeks - pending status with no ESD response
I've been trying to get training benefits approved for school but I'm totally stuck in the system. Filed weekly claims for 4 straight weeks now and everything just says 'pending'. My ESD account shows TWO separate adjudications with different dates (Jan 15 and Jan 28, 2025) but nothing's moving forward. I've called at least 30 times and either get disconnected or told the wait is over 2 hours. I've sent messages through eServices but nobody replies. How long does the school/training approval usually take? Starting to panic because rent is due next week and I have zero income. Has anyone actually gotten through to someone about training benefits recently?
21 comments
Lucy Lam
yeah been there man. training benefit approvals r taking FOREVER now. mine took 8 weeks, was about ready to give up and just take any job. esd doesnt care if ur bills are due lol
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LordCommander
•8 WEEKS?? I can't survive that long with no income. Did they backpay you for all those weeks at least?
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Aidan Hudson
Training Benefits adjudication is unfortunately one of the longest processes at ESD right now. The system requires manual review by a specialist who verifies your school is approved and that your training plan meets their criteria. The fact that you have two separate adjudication dates suggests there might be both a Training Benefits review AND a separate issue (possibly availability for work while in school). A few important points: 1. Keep filing your weekly claims even while pending 2. Make sure you've submitted your Training Benefits application form completely 3. Verify your school/program is on the approved provider list 4. If approved, you should receive backpay for all eligible weeks The current training approval backlog is about 5-7 weeks according to what I've heard from others recently.
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LordCommander
•Thank you for the detailed explanation. You're right, I think the second adjudication is related to availability since they asked me about my school schedule during enrollment. I've definitely submitted everything correctly (triple-checked) and my program is on their approved list. Is there ANY way to get someone on the phone to speed this up? I'm seriously going to be evicted if this takes 7 weeks.
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Zoe Wang
This happened to me last month!!! So frustrating!!! I was waiting for VOCATIONAL training approval and it took 5 weeks and then they DENIED me saying my program wasn't approved even though it WAS on their list!!! Then I had to appeal and wait ANOTHER 3 weeks!!! The system is BROKEN!!!!
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Connor Richards
•That's not the same thing though. Vocational training and Commissioner Approved Training are different programs with different approval processes. Training Benefits has specific eligibility requirements that differ from standard unemployment eligibility. Did you apply for Training Benefits or just try to maintain regular UI while attending school?
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Connor Richards
I've helped several clients navigate the Training Benefits process. First, make sure you understand which type of training approval you're seeking: - Commissioner Approved Training (CAT) - Training Benefits (TB) - Self-arranged training Each has different eligibility rules and approval timelines. The two adjudication dates suggest there may be confusion about which type you've applied for. Do you know specifically which one you requested? This matters because it affects both your approval chances and potential benefit duration.
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LordCommander
•I applied for Training Benefits (TB) since my previous industry is declining. I submitted the application showing proof of enrollment at Seattle Central in their IT certification program. It's definitely on the approved provider list. I've answered all their questions about my schedule and availability. Everything is just stuck in this pending adjudication status.
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Grace Durand
I know this sounds crazy but I literally had to contact my state representative to get my training benefits unstuck. After 6 weeks of nothing, I emailed my district rep with my situation and they contacted ESD on my behalf. Suddenly my claim was approved within 48 hours. The system is completely jammed up right now because they laid off a bunch of adjudicators after the pandemic rush but training approvals still require human review.
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LordCommander
•That's a great idea I hadn't thought of. Do you just find your rep through the state legislature website? Did you have to provide them with all your claim details?
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Connor Richards
Try Claimyr.com - it's the only way I've been able to reliably get through to ESD lately. They basically navigate the phone system for you and call you back when they've reached an agent. Saved me hours of frustration when I was dealing with an adjudication issue. They have a demo video at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 that shows how it works. For Training Benefits specifically, you need to talk to a specialist, not just any agent, so be clear about that when you get through.
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LordCommander
•I'll check it out - at this point I'm desperate. Even paying for a service is worth it if I can actually get someone to look at my claim. Thanks!
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Lucy Lam
•this actually works? seems sketchy to me but the esd phone system is such garbage im tempted
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Steven Adams
I work in workforce development and regularly help people with Training Benefits applications. Here's what you need to know: 1) The 2 adjudication dates are normal - one is for eligibility determination, one is for the training plan. 2) Training Benefits take 4-8 weeks minimum right now because there are only a handful of specialists who can approve them. 3) While waiting, make sure you're still doing your 3 job searches each week unless you've specifically been told you're exempt. 4) If you're in dire financial straits, call 211 for emergency assistance resources. 5) When approved, you'll get backpay for all weeks if you've been diligently filing. One last thing: double-check that you selected the correct type of training approval. Many people think they're applying for Training Benefits but actually completed the Commissioner Approved Training form, which is different.
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LordCommander
•Thank you for this detailed explanation! I definitely applied for TB specifically (not CAT). I'm continuing to do my job searches even though I'm enrolled full-time since I wasn't told I'm exempt. I'll call 211 today to see what options I have while waiting. I'm just worried about what happens if they deny me after all this waiting.
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Alice Fleming
anyone else notice how the esd website always goes down for "maintenance" right when ur trying to submit important docs?? happened to me THREE TIMES when i was uploading my training plan. then they claimed they never got it and i had to start over. the whole system is designed to make you give up!!
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Zoe Wang
•YES!!! This happened to me too!! I swear they do it ON PURPOSE!!! I had to upload my training documents FOUR TIMES and then they still said they didn't have everything!! Such a BROKEN SYSTEM!!!
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Aidan Hudson
Quick update on current Training Benefits timelines - I just attended a WorkSource webinar yesterday and the specialist mentioned they're currently processing TB applications from early January. So the 5-7 week estimate is accurate. They also said they're prioritizing cases where financial hardship is documented, so it might be worth uploading a statement about your situation through your eServices account.
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LordCommander
•Thanks for this update - that's actually somewhat encouraging. I'll definitely upload a hardship statement today. I filed my initial application on January 12th, so maybe I'm getting close to the front of the line?
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Grace Durand
To answer your original question - yes, I did find my rep through the state legislature website. Just put in your address and it shows your district representatives. I emailed all three of mine (2 house, 1 senate) with a brief explanation of my situation, my claim ID number, and how long I'd been waiting. One of them had their legislative assistant contact ESD directly. I didn't need to provide super detailed info, just enough that ESD could locate my claim. It was surprisingly effective!
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LordCommander
•I just found my reps and drafted an email. If I don't hear anything by the end of the week, I'll send it. Thank you for this suggestion!
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