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Daniel White

How to respond to unemployment claim employer notice - Washington ESD requirements?

My former employee filed for unemployment benefits and I just received a notice from Washington ESD asking me to respond about their claim. This is my first time dealing with this as a small business owner. The form is asking about separation details, wages, and whether I want to protest the claim. I'm not sure what information I need to provide or how this affects my business. The deadline to respond is only 10 days from the notice date. Can someone explain what I'm supposed to do here and what happens if I don't respond on time?

You definitely need to respond to that notice within the 10-day deadline, even if you don't want to contest the claim. Washington ESD uses your response to determine the claimant's benefit amount and whether they qualify. You'll need to provide accurate wage information and the reason for separation (quit, fired, layoff, etc.). If you miss the deadline, you lose your right to appeal later if issues come up.

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Thanks for the quick response! So I have to respond even if I think they deserve the benefits? I don't want to contest it, just want to make sure I do this right.

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Exactly - responding doesn't mean you're contesting. You're just providing the facts Washington ESD needs to process their claim properly.

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Make sure you fill out that wage information section completely and accurately. Washington ESD will use this to calculate their weekly benefit amount. If you have payroll records, use those exact figures. Don't estimate or guess - they can audit your records later if there are discrepancies.

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I use QuickBooks for payroll - should I just print out their wage summary from there?

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Yes, that's perfect. QuickBooks wage summaries have all the detail Washington ESD needs - gross wages, dates worked, and deductions.

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Also make sure to include any vacation pay or severance if you paid that out - it can affect when their benefits start.

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I had to deal with this last year and couldn't get through to Washington ESD when I had questions about the form. Spent hours on hold trying to reach someone. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual Washington ESD representative who walked me through the employer response process. They have a video demo showing how it works: https://youtu.be/7DieNd3C7zQ. Really saved me time and stress.

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That sounds helpful - I'm worried about messing this up. Did they charge a lot for that service?

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The focus was on getting me connected quickly rather than spending money on hold. Worth checking out their demo to see if it fits your situation.

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What was the reason for separation? That's the most important part of your response. If they were laid off due to lack of work, just state that clearly. If they were fired for cause or quit, you need to provide specific details and any documentation you have.

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It was a layoff - we had to reduce staff due to a big contract ending. Pretty straightforward situation.

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Perfect, that should be easy then. Just state 'lack of work/layoff' and briefly explain about the contract ending. No need to overcomplicate it.

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Make sure you keep a copy of your response for your records too. Sometimes Washington ESD will follow up with additional questions.

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ugh these government forms are so confusing! i got one of these last month and spent forever trying to figure out what they wanted. the instructions weren't clear at all

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Yeah, it's pretty overwhelming for a first-timer. Did you end up figuring it out?

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eventually yes but it took way longer than it should have. wish they made these things more user friendly

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One thing to remember - your unemployment insurance rates might be affected depending on how many claims are filed against your account. This is called 'experience rating.' But don't let that pressure you into contesting legitimate claims. Washington ESD takes fraudulent protests seriously.

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I didn't know about the experience rating thing. How much can it affect my rates?

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It varies based on your claim history over several years. One claim usually won't drastically change your rate, especially if it's a legitimate layoff situation like yours.

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Just be honest and complete in your response. I've seen employers get in trouble for providing incomplete or inaccurate information. Washington ESD cross-references everything with wage records and other data they have.

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That makes sense. Better to be thorough than sorry later.

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Exactly. Accuracy is key here - Washington ESD has access to wage databases and can verify what you report.

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If you need to contest the claim for legitimate reasons (like misconduct or voluntary quit), make sure you have documentation ready. Washington ESD will likely schedule a phone hearing where both you and the claimant can present your side.

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In my case I don't need to contest - it was a genuine layoff. But good to know for the future.

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Right, for layoffs it's usually straightforward. Just provide the facts and Washington ESD will handle the rest.

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I had to go through a hearing once - it was actually pretty fair and straightforward. The hearing officer asked good questions to get to the truth.

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Don't forget about the deadline! I know someone who missed the 10-day window and couldn't appeal later when they discovered the claimant had lied about the separation reason. Washington ESD is strict about those deadlines.

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I'm definitely sending it back tomorrow. Don't want to risk missing that deadline.

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Good plan. Send it certified mail or use their online system if available - you want proof it was received on time.

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The online employer portal is actually pretty easy to use if you want to submit your response electronically. Faster than mailing and you get confirmation it was received.

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I didn't know there was an online option. Is it secure for submitting wage information?

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Yes, it's the same secure system Washington ESD uses for all their online services. Much more convenient than paper forms.

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this whole system is such a pain for small businesses. we barely have time to run our business let alone deal with all this paperwork

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I feel you on that. It's just another thing to keep track of.

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It's part of being an employer unfortunately. The good news is it gets easier once you've done it a few times.

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One tip - if you have multiple locations or business entities, make sure you're responding from the correct employer account. Washington ESD tracks everything by employer ID number.

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Just one location for me, but that's good advice for others reading this.

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I remember my first employer response notice - I was so worried about doing something wrong. Turns out it's not as complicated as it seems if you just stick to the facts and meet the deadline.

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That's reassuring to hear. I'm probably overthinking it.

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Probably, yeah. For a simple layoff like yours, it should be pretty straightforward.

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Just to follow up on the Claimyr thing I mentioned earlier - I know a couple other business owners who've used them when they needed to reach Washington ESD quickly about claim issues. Really helpful when you're on a tight deadline and can't afford to spend hours on hold.

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How exactly does that work? Do they just help you get through faster?

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Yeah, they handle the calling process so you don't have to sit on hold. Check out their demo video to see how it works.

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Make sure you understand what 'suitable work' means if the claimant asks about job search requirements. As their former employer, you might get questions about whether they're genuinely looking for work.

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I thought that was between them and Washington ESD directly?

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Usually yes, but sometimes Washington ESD will contact former employers if there are questions about work search compliance.

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Whatever you do, don't ignore the notice even if you're busy. I've seen employers get surprised by benefit charges on their account because they never responded to contest questionable claims.

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Definitely not ignoring it. Planning to submit my response first thing tomorrow morning.

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Good approach. Even if you don't contest, the response helps ensure everything is processed correctly.

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The wage reporting part is really important for the claimant too - if you underreport their wages, it could lower their weekly benefit amount unfairly. So double-check those numbers.

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Good point. I want to make sure they get what they're entitled to - they were a good employee.

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That's the right attitude. Accurate reporting benefits everyone in the long run.

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Thanks everyone for all the helpful advice! I feel much more confident about filling out this form now. Going to gather my payroll records tonight and submit the response online tomorrow. Really appreciate this community.

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You're welcome! Feel free to ask if you run into any issues with the submission.

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Good luck with it! Sounds like you've got a good handle on what needs to be done.

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And remember, if you need to reach Washington ESD directly for any reason, that Claimyr service is there if you get stuck on hold.

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One thing I'd add is to make sure you keep detailed records of all your communications with Washington ESD about this claim. Save copies of your response, any follow-up correspondence, and note down dates/times if you speak with anyone by phone. This documentation can be really valuable if there are any issues or appeals down the road. Also, since this is your first time dealing with this, it might be worth reviewing your employee handbook and separation procedures to make sure you're prepared if this situation comes up again in the future.

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That's really solid advice about keeping records. I hadn't thought about documenting phone calls but that makes total sense. Do you recommend any particular way to organize all this paperwork, especially for a small business that might not deal with unemployment claims very often?

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