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Amara Okafor

How to get my unemployment money from Washington ESD - claim approved but no payments

My Washington ESD claim was approved 2 weeks ago but I still haven't received any money. I've been filing my weekly claims on time and they show as processed but my bank account is still empty. The website just says 'paid' but where is the actual money? I set up direct deposit when I first applied. Should I be worried or is this normal? I really need to figure out how to get my unemployment money because rent is due next week.

same thing happened to me last month, the payment processing can take 3-5 business days even after it shows paid on the website

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Thanks, that's reassuring. Did you have to do anything special or did it just show up eventually?

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just showed up eventually, but I was freaking out for like a week thinking something was wrong

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Check your payment method in your Washington ESD account - sometimes the direct deposit info gets messed up during processing. Also verify your bank routing number is correct because one wrong digit will cause the payment to bounce back to ESD.

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Good idea, I'll double check that. How do I find the payment method section in my account?

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Log into your secure account, go to Payment Options under the Claims menu. You can update your direct deposit info there.

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UGH the Washington ESD payment system is SO SLOW! I waited 3 weeks for my first payment even though everything was 'approved' - their system is just terrible

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Three weeks?? That's crazy. Did you ever figure out what was causing the delay?

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Never got a real answer, just kept getting told to 'wait for processing' every time I called

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If you need to speak with someone at Washington ESD about your payment status, I recently discovered claimyr.com - it's a service that helps you get through to an actual agent. They have a video demo at https://youtu.be/7DieNd3C7zQ showing how it works. Way better than spending hours on hold.

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Interesting, have you used it yourself? I'm getting desperate to talk to someone about this payment issue.

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Yes, used it last month when my weekly claim got stuck. Got through to an agent in about 10 minutes instead of the usual 2+ hour wait times.

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Is there a cost for this service? Sounds too good to be true honestly.

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There is a fee but it was worth it for me since I couldn't afford to keep missing work to sit on hold all day.

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Have you checked if there are any pending issues on your claim? Sometimes there's a hidden adjudication or verification requirement that blocks payments even after approval.

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How do I check for pending issues? My main dashboard doesn't show any alerts or notifications.

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Look under 'Claim Status' and then 'Determination Status' - if there's anything showing as 'Pending' or 'Under Review' that could be holding up your payments.

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this is why I hate dealing with unemployment stuff, everything takes forever and they never explain anything clearly

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I feel you, the whole system is frustrating but at least the money does eventually come through

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Also check if you have any outstanding overpayments from previous claims - Washington ESD will offset new payments against old debts without always notifying you clearly.

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This is my first time filing for unemployment so there shouldn't be any previous overpayments. Is there a way to check this?

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Check under 'Overpayment Information' in your account - it should show zero balance if you don't have any outstanding debts.

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Maybe try calling the customer service line? I know it's hard to get through but sometimes they can see things on their end that don't show up in your online account.

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I've tried calling but keep getting the busy signal or getting disconnected after waiting on hold for an hour.

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That's exactly why I mentioned Claimyr earlier - they bypass all that phone queue frustration and get you connected to an actual person who can look at your payment status.

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My sister had this same problem and it turned out her bank was rejecting the deposit because the name didn't match exactly. Check with your bank too.

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That's a good point. I'll call my bank tomorrow to see if they've rejected any deposits.

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Yeah definitely worth checking - apparently some banks are really picky about government deposits

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The payment delays are getting worse lately. I think they're understaffed or something because everything takes longer now than it did a few months ago.

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Totally agree, the whole Washington ESD system seems overwhelmed. Customer service wait times are insane.

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It's frustrating but the payments do eventually process. Just takes patience unfortunately.

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UPDATE: Just wanted to say my payment finally came through after 6 days of showing 'paid' status. So there's hope!

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Thanks for the update! That gives me hope. I'm on day 4 so maybe it'll come through soon.

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make sure you're filing your weekly claims correctly too - if you mess up the work search requirements or report earnings wrong it can delay payments

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I've been following the instructions carefully but maybe I made a mistake somewhere. Can I go back and edit previous weekly claims?

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You can't edit submitted weekly claims, but you can contact Washington ESD to correct any errors. That might require speaking with an agent though.

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This happened to my neighbor too. Turned out Washington ESD had the wrong address on file and they were mailing a debit card instead of doing direct deposit. Might be worth checking your mailing address.

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Interesting! I definitely set up direct deposit but maybe something got switched. I'll check my address information.

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Yeah it's weird how their system sometimes defaults back to the debit card option

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If you do need to reach Washington ESD about this payment issue, I'd definitely recommend trying Claimyr again. When I used it, the agent was able to see exactly what was holding up my payment and fixed it during the call.

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That sounds really helpful. I'm getting tired of not knowing what's going on with my payments.

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I was skeptical about using a service like that but honestly it worked for me too. Got through to someone who could actually help instead of just reading me the website info.

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patience is key with unemployment payments, they always take longer than you expect but they do come through eventually

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I'm trying to be patient but it's hard when you're depending on that money for bills

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One more thing to check - make sure your claim isn't flagged for identity verification. That's a common reason for payment delays that isn't always obvious from the main dashboard.

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Where would I see if there's an identity verification flag? I don't remember getting any notifications about that.

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Check under 'Required Actions' or 'Pending Items' in your account. Sometimes those verification requests get buried in the interface.

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had to wait 10 days for my first payment even though everything looked fine online - just the way their system works unfortunately

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10 days seems like forever when you're waiting! At least I know it's not just me having this issue.

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Final suggestion - if your payment is still delayed after checking all these things, document everything (screenshots of your claim status, weekly claim confirmations, etc.) in case you need to escalate the issue or file an appeal later.

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Good advice! I'll start taking screenshots of everything just in case. Thanks everyone for all the helpful suggestions.

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Smart thinking - having documentation makes everything easier if you do need to contact them

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