ESD phone nightmare - called 25+ times this morning with no luck

I was in the exact same boat last month! After trying for DAYS the regular way, I finally used Claimyr and got through to ESD in about 20 minutes. It's a service that basically handles the calling/waiting part for you. You just go to claimyr.com, they call ESD for you and then call you back when they have an agent on the line. They have a demo video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 - honestly saved my sanity during my adjudication nightmare.

call right when they open at 8am thats what i did got thru after only 12 tries lol

There are a few strategies that might help you reach ESD more efficiently: 1. The best time to call is typically mid-week (Tuesday-Thursday) between 8:00-8:30 AM or 4:00-4:30 PM. These times tend to have slightly lower call volumes. 2. When navigating the phone menu, sometimes option 2 followed by option 3 can connect you to a different queue that might have shorter wait times. 3. Be persistent but strategic - rather than calling repeatedly in a short timeframe, try spacing your calls throughout the day. 4. Make sure your eServices account is completely up to date with all requested information, as sometimes this can resolve issues without needing to call. 5. If your issue is specifically about adjudication, try the dedicated technical support line instead of the main number. Sometimes that line has fewer callers. Hope this helps! The system is definitely frustrating right now with the new claim processing system rolled out last quarter.

I had to deal with this last month and found a workaround that eventually got me through. Instead of selecting options for existing claims, I selected the option for filing a new claim (even though I wasn't). Got transferred to a different department, explained I actually needed help with my existing claim, and the person was able to help me or transfer me to someone who could. Sometimes you have to game the system a bit. Also, if you have a WorkSource office nearby, going in person can sometimes get you access to resources or direct lines that aren't available to the general public. The staff there helped me get my adjudication resolved when I was stuck in limbo for almost a month.

i waited 7 WEEKS in adjudication last year so 3 weeks isnt even that bad honestly. the system is completely broken and they dont care about us at all. i lost my apartment waiting for them to approve my legitimate claim. and when i finally got someone on the phone they had no explanation for the delay. RIDICULOUS!!!

Have u tried sending a message through the eServices portal? Sometimes that works better than calling

When I had trouble reaching ESD a few months ago, I ended up trying at exactly 8:00 am on Wednesday, and somehow got through after only about a 25-minute wait. Not sure if Wednesday is actually better or if I just got lucky. Regarding your adjudication - is it for able and available issues or job separation? Mine was for job search requirements because I missed uploading documentation for one week, and it took about 4 weeks total to resolve. Make sure you keep filing your weekly claims while you wait for the adjudication to complete, even though you won't get paid until it's resolved. I made the mistake of skipping a week and it caused even more delays. Good luck! The waiting is so stressful when bills are piling up.

Just wanted to follow up - for job separation disputes like yours, having documentation ready is crucial. When you do reach an agent, make sure you have: 1. Any written communication about your layoff (emails, letters, texts) 2. Names and contact information of supervisors or HR personnel involved 3. Documentation of the budget cuts if possible 4. Dates of any meetings about your employment ending The adjudicator will need to investigate both sides, but having your evidence organized can speed up the process. Also, you might want to prepare a clear, concise timeline of events that led to your separation. Keep it factual and unemotional, as this helps the adjudicator focus on the relevant details.