ESD adjudication wait - desperate for working phone number to reach a real person

i tried for 3 wks straight calling that number. waste of time!! finally i got thru using a trick. call at EXACTLY 7:59am, stay on the line until 8:00 hits, then immediately press 1,1,3,2 for the menu options. got thru to somone in 25 mins. try that tomrrow, might be ur best shot. good luck!!

Sorry to hear about your situation. I've been through adjudication twice and understand how stressful it is. Here are a few options that might help: 1. The Office of Special Investigations has a different number: 866-697-4831. While they're not customer service, they sometimes transfer you to someone who can help with your claim. 2. Try contacting your state representative's office. I was stuck for 10 weeks until I reached out to mine, and they helped expedite my claim within days. 3. Make sure you're still filing your weekly claims during adjudication. The system will backpay you once approved, but only for weeks you've properly filed. Hope this helps!

Have you tried Claimyr? I was in the EXACT same situation last month - stuck in adjudication for 6 weeks and couldn't get through on the phone. Someone on here recommended it, and it actually worked! They basically call ESD for you and connect you when they get through to a rep. Cost me like a couple coffees but saved me days of frustration. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 When I finally got through to ESD, they fixed my adjudication issue in about 15 minutes - turned out it was just a simple verification thing they needed to clear.

As someone who worked for ESD previously, I can offer some insight about the adjudication process. Adjudication typically takes 4-10 weeks currently, depending on claim complexity and backlog. Regarding phone contact: 1. The main number is indeed overwhelmed, but persistence is key. 2. Try the Claims Center at 800-318-6022 and use option sequence 1,1,3,4 which sometimes connects to different queue. 3. If your claim shows "adjudicator assigned" status, look for their direct extension in any correspondence. 4. For urgent financial hardship cases, specifically mention "financial hardship" when you get through. This can flag your case for expedited review. Make sure you're documenting all contact attempts (dates/times) as this may help if you need to escalate.

i used claimyr too after trying for weeks. got thru in like 30 mins. the lady at esd told me they get THOUSANDS of calls every day so its basicaly impossible to get thru the normal way. my issue was fixed in one call after weeks of stress

THIS IS WHY THE SYSTEM IS BROKEN!!! They DELIBERATELY make it impossible to get through so people give up and they don't have to pay!!! I lost my apartment waiting for my claim to process and had to move in with my sister. Filed a complaint with the governor's office and surprise surprise my claim was magically fixed 2 days later. THE SYSTEM IS RIGGED AGAINST US!!!

Just to follow up on my earlier comment - if you're in adjudication specifically for identity verification (which is quite common in 2025), you should also try uploading any additional identity documents you have to your eServices account. Sometimes the system doesn't properly notify you which documents they need. Common documents that help with ID verification: - Passport or passport card (strongest) - Driver's license AND social security card together - Birth certificate AND government-issued photo ID Many adjudication cases are simply waiting for proper documentation, and uploading these proactively can sometimes resolve the issue without having to call.

did u try WorkSource? sometimes they can help u get thru to someone at esd because they have internal connections. worth a shot!

UPDATE: I just called ESD this morning using the early call trick someone mentioned, and I actually got through! Waited on hold for about 40 minutes, but finally spoke to someone. My issue was that they needed verification from my former employer about my layoff, and apparently they hadn't responded to ESD's inquiries. The rep sent a new request with higher priority and said I should see movement within 7-10 days. Just wanted to share in case it helps anyone else!