< Back to Washington Unemployment

ESD $0 determination for part-time instructor - Reasonable Assurance issue wrongly applied?

I'm completely stumped with my ESD determination and can't reach anyone for help! Just filed for UI on Monday (6/24/2025) as my community college teaching contract ended and I have NOTHING lined up for fall quarter. Today I received an 'Initial Monetary Decision' alert saying I'm eligible for $0 weekly benefit. ZERO! The alert mentions something about 'Reasonable Assurance' (some RCW law) and claims I 'did not return to work and earn enough to qualify for a new claim.' Both of these are WRONG! I have NO reasonable assurance - no contract, no benefits, nothing promised for future work. And I've definitely been working and earning since 2021 through now - the wage details they show are actually correct and should qualify me! I've been calling ESD repeatedly but just get disconnected or stuck on hold forever. Has anyone dealt with this 'Reasonable Assurance' issue as a part-time educator? How do I get this fixed when I can't reach anyone??

Amina Bah

•

I've dealt with this exact issue! The 'Reasonable Assurance' rule is specifically for education employees, and ESD often applies it incorrectly to part-time instructors. The rule is meant for teachers who have summer break but have a job waiting in the fall. If you truly have no contract or guarantee of future work, you should qualify. The problem is getting someone to manually review your case. You need to submit an appeal immediately (you have 30 days from the determination date). Go to your eServices account, find the determination letter and click the appeal option. In your appeal, specifically state you have NO reasonable assurance of future work - no contract, no promise of classes, nothing. Also mention you've been continuously working and earning wages that should qualify you for a new claim.

0 coins

Paolo Longo

•

Thank you so much for this explanation! I didn't realize I could appeal directly through eServices - I'll do that right away. Should I also keep trying to call them or just wait for the appeal process? The alert wasn't even a formal determination letter, just an 'alert' in my account.

0 coins

Oliver Becker

•

I'm in the exact same boat right now! Part-time instructor at a technical college and got the same $0 determination with that reasonable assurance nonsense. I've been frantically calling all week and can't get through. It's so frustrating because THEY ARE WRONG but there's no way to tell them! Did you also get that automated message saying all agents are busy every single time you call?

0 coins

Paolo Longo

•

YES!! Every single time! It's so frustrating. Sometimes I get through the menu only to be disconnected, other times I'm on hold for 45+ minutes and then it just hangs up. I'm going to try the appeal process that the person above suggested. Let me know if you have any luck getting through on the phone.

0 coins

CosmicCowboy

•

After working at ESD for 7 years (not anymore), I can tell you this is a very common issue with higher education staff. The system automatically flags education employees because of the Reasonable Assurance provision in RCW 50.44.050. Here's what's happening: the system is ASSUMING you have reasonable assurance of returning to work after a break, which would disqualify you. You need to: 1. Submit an appeal as mentioned above 2. Get documentation from your college HR stating you have no reasonable assurance of future employment 3. Include proof that your last contract has ended with no new one offered This is considered a 'fact-finding' issue that requires human review. The system can't determine this automatically.

0 coins

Do they still process appeals even if they're backed up? My friend appealed something 2 months ago and hasn't heard anything back!

0 coins

CosmicCowboy

•

Yes, they legally must process all appeals, but they are very backed up. Make sure your friend checks their eServices messages regularly, as they often request additional information there and if you miss responding, it delays things further. For urgent cases, there's supposed to be an expedited review process, but getting that approved is also challenging.

0 coins

Javier Cruz

•

I went through something similar last year with the Reasonable Assurance issue. Took me 3 weeks to finally get it fixed. I recommend using Claimyr (claimyr.com) to reach an ESD agent - worked for me when nothing else did. Their service connects you with an actual human at ESD without the endless waiting and disconnections. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Once I finally got through to an agent, they were able to immediately see that the flag was incorrect, updated my status, and my benefits started hitting my account within days. Definitely appeal too, but speaking with someone directly was what actually solved it for me.

0 coins

Paolo Longo

•

Thanks for this recommendation! I've never heard of this service but I'm desperate at this point. Did they need any special information from you to prove you didn't have reasonable assurance?

0 coins

Javier Cruz

•

The ESD agent asked for a statement from my department chair confirming my contract had ended and there was no guarantee of future classes. I had already requested this from my chair (just a simple email) and was able to forward it to ESD once I got through. Having that documentation ready definitely helped speed things up.

0 coins

Emma Thompson

•

didnt they change the rules for school employees recently? i thought i read something about that in the newspaper. maybe thats why ur getting the wrong determination. the system probably hasnt caught up to the rule changes lol classic esd

0 coins

CosmicCowboy

•

You're partially right - there were clarifications to the rule interpretation around how 'reasonable assurance' applies to adjunct faculty and part-time instructors, but the underlying RCW didn't change. The clarification actually should make it easier for adjuncts without guaranteed future work to qualify, but as you noted, sometimes the automated systems don't properly implement policy updates.

0 coins

Malik Jackson

•

I HAD THIS EXACT PROBLEM AND IT TOOK MONTHS TO RESOLVE!!!! The ESD system automatically flags ALL education employees as having reasonable assurance, even when we DON'T. The burden of proof is on YOU to show you don't have a job waiting. And guess what? You CAN'T prove it without talking to an actual human at ESD who can remove the flag! It's a RIDICULOUS catch-22. I ended up having to contact my state representative's office after waiting 3 MONTHS for a response to my appeal. This is how they save money - make it impossible to actually get benefits!!

0 coins

Paolo Longo

•

That's really disheartening to hear... I can't wait months with no income. Did contacting your state rep actually help? That might be my next step if I can't get this resolved quickly.

0 coins

Malik Jackson

•

Yes, contacting my state rep was what finally broke the logjam. Their constituent services person contacted ESD directly through some special channel, and suddenly my case was 'prioritized.' Had a call from ESD within 2 days after that. It's ridiculous it takes political pressure to get them to do their job!

0 coins

Amina Bah

•

Just adding something important: make sure you keep filing your weekly claims even while this is being sorted out! If you stop filing and then get your monetary determination fixed later, you can't go back and claim those weeks. So keep filing even though it's currently showing $0. When they fix the issue, they'll pay you for all those weeks you properly claimed.

0 coins

Paolo Longo

•

That's really good advice - thank you! I wouldn't have thought to keep filing when it shows $0. I'll make sure to keep up with the weekly claims while fighting this.

0 coins

has anyone used that service that the person mentioned above? Claimyr? sounds kinda sketchy to me... like how does it actually work? do they just call for you or something?

0 coins

Javier Cruz

•

It's actually legitimate - they basically use a system that navigates ESD's phone tree and holds your place in line, then connects you when an agent is available. Saved me hours of frustration. The video on their site explains it better than I can. I was skeptical too but was desperate enough to try anything after a week of failed calls.

0 coins

oh ok cool, might check it out then. i hate calling esd so much lol

0 coins

CosmicCowboy

•

I want to clarify something important about the 'did not return to work and earn enough to qualify' message. This is separate from the Reasonable Assurance issue. It means the system is saying you didn't earn enough in your base year to qualify for a new UI claim. If your previous benefit year ended and you're filing a new claim, you need to have worked and earned wages in at least 680 hours during your base year. Double-check your base year wages in eServices to verify you met this requirement. If the information there is incorrect, you'll need to address that as well.

0 coins

Paolo Longo

•

That's a really helpful clarification. I checked my base year wages and I definitely worked way more than 680 hours - it's showing about 820 hours. So I'm really confused why they'd say I don't qualify when their own system shows I do! It's like they're applying two different wrong reasons to deny me.

0 coins

Have you tried going to WorkSource? Sometimes they have ESD people there who can look at your claim without going through the phone nightmare. That's what I did last year when I had an issue with my claim.

0 coins

Paolo Longo

•

I hadn't thought of that! There's a WorkSource office about 20 minutes from me. I'll try calling them tomorrow to see if they have anyone who can help with UI issues. Thanks for the suggestion!

0 coins

TaxRefund AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
7,254 users helped today