Can my husband get paid for a missing week when previous claim overlapped with job loss - ESD timeline confusion
My husband got laid off on March 15th and I'm trying to make sense of his unemployment timeline mess. From what I understand, he had a previous UI claim that had ONE WEEK left when he lost his job. He waited until that expired plus the waiting week before filing a new claim (so started new claim after being unemployed for 2 weeks). The ESD system took over 9 weeks to approve his claim because of some document verification issue. He finally contacted our state rep's office last week and magically it got fixed within 48 hours (funny how that works...). He received 6 weeks of backpay, but he was actually unemployed for 8 weeks by that point. Is there ANY way to get paid for that missing week that wasn't the waiting week? He says ESD told him he can't have two active claims simultaneously and can't modify the start date now? We're desperate for every dollar - his UI is barely $780/week compared to his normal $1500 salary, which is still more than I make full-time. He's now been unemployed for almost 7 months out of the last year. Any advice on how to handle this overlapping claims situation?
14 comments
Grace Durand
This is EXACTLY what happened to me last year!! The ESD system is designed to screw people out of benefits they deserve. Did your husband actually FILE for that last week on his old claim before it expired? If not, he's probably out of luck because you only have a limited time to file for a specific week. The whole "can't have two claims at once" thing is technically true, but ESD should have advised him to file for that last week on the old claim BEFORE starting a new one.
0 coins
Connor Richards
•No he didn't file for that last week on the old claim because he was confused about the process (and honestly so am I). So you're saying we're just out of luck for that week? That's so frustrating. Is there any kind of appeal process for situations like this?
0 coins
Steven Adams
I've been through this exact situation and there is a potential solution. Your husband needs to call ESD directly and specifically request a "reopening" of the previous claim to file for that final week. They can do this retroactively in some situations, especially if he can document why he didn't file (confusion about the process is actually a valid reason). The key is getting through to a Tier 2 specialist who has the authority to make these adjustments. For the waiting week - that's unfortunately non-negotiable unless there's another emergency order like during COVID. Every new benefit year has a waiting week that isn't paid. I'd recommend having him call ESD early morning (right when they open) with all his documentation ready, including exact dates of employment termination and any ESD correspondence.
0 coins
Alice Fleming
•good luck getting through to esd lol. i spent 3 weeks trying to reach someone last month. kept getting the "high call volume" message and disconnected.
0 coins
Hassan Khoury
I went thru somthing similar! The trick is u need to talk to a TIER 3 specialist (not tier 2). Only they have access to the "claim adjustment" system that can backdate claims or reopen old ones for specific weeks. Regular agents will just tell u its impossible.
0 coins
Victoria Stark
•This is partially correct but needs clarification. ESD doesn't actually have a "Tier 3" designation - they have Claims Center agents, Adjudicators, and Claims Center Leads. What you need is either an Adjudicator or a Lead, as they're the only ones with authority to modify claim dates after the fact. However, the previous commenter is absolutely right that you need to speak with someone with higher authority than the general call center agents. Specifically request to speak with an adjudicator about a "retroactive week claim adjustment" - use those exact words. If your husband already tried filing for that missing week and got denied, he has 30 days from the denial notice to file an appeal. If he never tried filing for it at all, he needs to request a backdate adjustment, which has different rules.
0 coins
Benjamin Kim
Try using Claimyr to get through to ESD quickly. I was in the same boat trying to fix a missed week issue and spent days getting disconnected. A friend recommended Claimyr (claimyr.com) and I actually got through to a real person in about 20 minutes. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. The agent I spoke with was able to help me file for a missing week on a previous claim after explaining my situation.
0 coins
Samantha Howard
•Does this actually work? I'm so sick of waiting on hold for hours just to get hung up on. Has anyone else tried this service?
0 coins
Steven Adams
To answer your specific question: Yes, it IS possible to get paid for that missing week, but it depends on a few technical details: 1. If the previous claim still had an available week, that week belongs to the old benefit year, not the new one 2. You generally have up to 30 days after a week ends to file a weekly claim for it (though there are exceptions for "good cause") 3. The key is that he needs to explain he was unaware he needed to file separately for that final week on the old claim The technical process is called a "backdate request for good cause" and specifically needs to be handled by an adjudicator. Regular agents often incorrectly say it can't be done because they don't have the system access to do it themselves.
0 coins
Connor Richards
•Thank you so much for this detailed info! I'll have him call and specifically ask for a "backdate request for good cause" and make sure he gets transferred to an adjudicator. It's frustrating that the regular agents give incorrect information - no wonder so many people miss out on benefits they should receive.
0 coins
Samantha Howard
Im confused abt something - was your husbands first claim from a different job? Or was this a partial claim from the same employer? Cuz the rules are different depending on if its the same employer or different one. If different jobs, u have to file a new claim. If same job but he went back to work and then got laid off again, he might qualify for a "continued claim" which is easier to backdate.
0 coins
Connor Richards
•It was actually different jobs. His first claim was from being laid off at a construction company in October 2024. He found a new job in January 2025 at a manufacturing plant but then got laid off again in March. So it sounds like we're dealing with the new claim situation, which seems more complicated based on what everyone's saying.
0 coins
Grace Durand
THE EXACT SAME THING happened to me!!! ESD claims agents will tell you it's impossible just to get you off the phone. Here's what worked for me: I filed a formal complaint through the ESD website (look for "file a complaint" not just a general message) and specifically cited WAC 192-110-095 which covers backdating for good cause. Then I called my state representative's office AGAIN and told them ESD was refusing to follow their own regulations. Miraculously, within 3 days an adjudicator called me and fixed everything. Don't let them tell you it can't be done - it absolutely CAN be done!!
0 coins
Connor Richards
•Wow, thank you for the specific regulation number! I'll definitely have him cite that when he calls. And contacting our state rep again is a good backup plan if ESD continues to stonewall us. Amazing how things suddenly get fixed when elected officials get involved...
0 coins