Adjudicator called from unknown number - My ESD funds getting released this week!
Just had something happen that I wasn't expecting at all! Got a mystery call from an unrecognized number yesterday afternoon but couldn't answer it (was in a work meeting). Called back a few hours later when I had some free time and turns out it was my ESD adjudicator! I was so shocked I actually had to ask her, "Are you the adjudicator?" because after waiting for 6 weeks with zero contact, I couldn't believe someone was actually reaching out. She was incredibly professional and answered everything I needed to know about my claim. The best part - she said my funds should be released THIS WEEK! After stressing about bills piling up while my claim sat in adjudication limbo, I'm finally seeing the light. Has anyone else had their adjudicator randomly call from a number that doesn't show up as ESD?
16 comments
Join the conversation
Aisha Rahman
same thing happend to me last month! its acutally normal for them to call from random numbers, i think they use differnt phone lines or something. my adjudicator called from a number with a tacoma area code even tho i live in seattle. glad ur getting ur money soon!!
0 coins
Mateo Perez
•That makes me feel better! I almost didn't call back because I thought it was a spam call. Do you remember how long it took for the money to actually hit your account after they said it would be released?
0 coins
CosmicCrusader
Congratulations on getting through adjudication! This is actually standard ESD procedure - adjudicators often work remotely these days, especially after the pandemic changed their operations. They frequently call from various phone lines that won't display as an official ESD number. That's why it's important to answer calls from unknown numbers when you're waiting for adjudication. Once they tell you funds will be released, it typically takes 24-48 business hours for the payment to process and another 1-3 business days to appear in your account, depending on your payment method (direct deposit is faster than debit cards). Make sure to keep filing your weekly claims as normal even after this conversation!
0 coins
Mateo Perez
•Thank you for the detailed info! I've been doing direct deposit, so hopefully it'll hit my account by the end of the week. And yes, definitely still filing those weekly claims - I've heard horror stories about people stopping too early and having to restart the whole process.
0 coins
Ethan Brown
NEVER GOT A CALL FROM ANYONE!!!! been waiting 8 weeks in adjudication and nothing but crickets from esd. how did you get them to call you??? did you do something special or did they just randomly decide to help you????
0 coins
Yuki Yamamoto
•I was in the same situation for 9 weeks and finally got through using Claimyr (claimyr.com). It connects you directly to an ESD agent instead of waiting on hold forever. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. The agent I spoke with was able to see that my claim needed immediate attention and got it to an adjudicator that day. Sometimes you just need to get a real person on the phone who can flag your case.
0 coins
Carmen Ortiz
This is interesting... I've been waiting for 5 weeks now for adjudication and have been dreading missing their call if it ever comes. Does anyone know if they leave voicemails if you don't pick up? I'm worried about missing my chance if they call while I'm at work.
0 coins
Andre Rousseau
•Yes, ESD adjudicators will typically leave a voicemail if they can't reach you, but they'll only try calling you once or twice before moving on to other claims. If you miss their call, they'll leave a message asking you to call back a specific number (often different from the one they called from) during business hours. Make sure your voicemail is set up and not full! If you're working, I recommend setting your phone to vibrate and stepping out briefly to answer unknown calls during this period – missing the adjudicator can add weeks to your wait time.
0 coins
Zoe Papadakis
lol they told me my funds would be released "this week" TWO MONTHS AGO and I'm still waiting. don't celebrate until you actually see the money in your account.
0 coins
CosmicCrusader
•That's definitely not the normal experience. If it's been two months since an adjudicator told you your funds would be released, something isn't right. Have you checked your eServices account for any new issues? Sometimes new adjudication items can appear. Also, check if there's a disqualification you might have missed. I'd recommend calling ESD directly about this specific situation since it's been so long.
0 coins
Mateo Perez
Update: Just got the money in my account this morning! Exactly 2 business days after the adjudicator called. So relieved I can finally pay my rent without using credit cards.
0 coins
Aisha Rahman
•awsome!! happy for u! 🙌
0 coins
Andre Rousseau
For anyone else waiting on adjudication: Keep detailed records of all your interactions with ESD. Write down the date and time of any calls, the name of the person you spoke with, and what was discussed. This information can be invaluable if there are any discrepancies later. Also, make sure that your contact information is up-to-date in your eServices account. Adjudicators often try the phone number listed there first, and if it's outdated, they may move on to another claim after failed contact attempts. You can update your profile information by logging into your account and selecting "Update Contact Information" from the menu options. In my experience working with unemployment claimants, those who maintain organized records tend to have smoother experiences resolving claim issues.
0 coins
Mateo Perez
•I wish I'd known this sooner! I never wrote down the adjudicator's name when she called, which probably wasn't smart. Thankfully everything worked out, but I'll definitely keep better records if I ever need to file another claim.
0 coins
Ethan Brown
Did the adjudicator talk to you about why your claim was held up for so long? I'm going crazy trying to figure out why mine is taking forever when I submitted everything correctly!
0 coins
Mateo Perez
•She actually did explain! In my case, there was confusion about my last day worked. I put the last day I physically went into the office, but my employer reported my last paid day (which included vacation payout). The dates were about 2 weeks apart, so that flagged my account for manual review. Seems like even small inconsistencies can send you to adjudication purgatory.
0 coins