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UPDATE: My husband restarted his claim yesterday and it went through! He reported all his work history with the construction company. After completing everything, his account shows he has the 8 weeks remaining from his previous claim, and the weekly benefit amount is the same as before. The agent he spoke with (he was able to get through by calling right when they opened) said that once those 8 weeks are used up, the system will automatically review his eligibility for a new claim since his benefit year is ending in December anyway. Thanks everyone for your help!
That's awesome news! Glad he was able to get through to someone right away. For anyone else in a similar situation reading this - calling right when ESD opens (8am) is definitely the best strategy. Also, since his benefit year is ending in December anyway, the timing should work out perfectly where he won't have much of a gap between claims. Construction workers deal with this every year, so ESD is pretty familiar with the process. Hope the rest of winter goes smoothly for you both!
Update: Finally got through to ESD today! You all were right - I qualified for a new claim because I had over 900 hours in my base year and my new weekly benefit amount is $78 higher than my old one. The agent said my old claim will be closed and I'll get the full 26 weeks on my new claim. Thanks everyone for the help!
That's great news! Glad you were able to get it sorted out. Did you have to wait long to speak with someone?
I used that Claimyr service someone mentioned above. Honestly worth it since I'd wasted so much time trying to call on my own. Got through to ESD in about 30 minutes instead of spending another day hitting redial.
Congratulations on getting it resolved! This is exactly why it's so important for people to know about the "subsequent new claim" option. Your story is a perfect example of how the system is supposed to work when you have sufficient work history between benefit periods. The $78 increase in your weekly benefit amount shows just how much of a difference it can make to get the right evaluation. Thanks for sharing the update - it'll definitely help others in similar situations!
anybody tryed the online chat?? it says theres a chat option on the website but i cant find it anywhere lol
Update: I FINALLY got through! Called at exactly 8:00am, pressed option 4 like someone suggested, and waited on hold for about 1.5 hours. The agent was actually super helpful once I got through. For anyone else struggling, definitely try right when they open and be prepared to wait. Thanks everyone for your suggestions!
Turns out my employer had submitted some conflicting information about my last day worked, so my claim was flagged for manual review. The agent was able to verify everything and said my payments should be processed within 48 hours. Such a relief!
Bottom line - you can file your weekly claim starting Sunday at 6 AM through Saturday at 11:59 PM. The earlier in the week you file, the less likely you are to run into technical issues or forget. Good luck with your claim!
And remember, if you need to talk to someone at Washington ESD about your claim, services like Claimyr can save you a lot of time and frustration trying to get through on the phone.
I've been filing my weekly claims for about 3 months now and I typically do mine on Tuesday mornings around 9 AM. The system is usually pretty quick then since most people file on Sundays or Mondays. As others have mentioned, you have the entire week from Sunday 6 AM to Saturday 11:59 PM, so there's really no rush. The key is just being consistent - pick a day that works for your schedule and stick with it. I set a recurring calendar reminder so I never forget!
Taylor To
Update us when your payment arrives! It helps others gauge timing expectations. Different banks seem to process ESD direct deposits at different speeds.
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Ashley Simian
•Good news! The money just hit my account this morning (Friday). So it took exactly 3 business days from when the status changed to 'paid' in the ESD system. Thanks everyone for the help and reassurance!
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Maya Lewis
That's awesome news! Thanks for updating us - this is really helpful for others who might be in the same situation. It's good to know that 3 business days seems to be pretty standard for ESD payments to actually hit bank accounts, even when they show as "paid" in the system. I'm sure this will help calm some nerves for future people dealing with the same anxiety about waiting for their first payment or backpay!
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