Washington Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Just to clarify some confusion in this thread - there are actually two different overpayment collection processes at ESD: 1. Voluntary repayment plans - where you've arranged to make payments on specific dates 2. Benefit offsets - where they automatically take a portion of your benefits If you're on a voluntary plan and miss a payment, they don't automatically switch to offsets. They'll typically send notices first if you've missed multiple payments. Being one day late shouldn't trigger anything in their system. Also, keep in mind that with the holiday, their payment processing is likely delayed anyway. Your payment from today probably won't even register as "late" in their system.

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wait so if im on a payment plan they WONT take money from my benefits? they've been taking 25% every week even tho i set up a plan??

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Update: My benefit payment just hit my account this morning! Normal amount, no deductions or delays. Looks like being one day late on the overpayment didn't affect anything. Thanks everyone for your help and reassurance!

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Awesome! Glad it worked out. Holiday stress is bad enough without worrying about benefit payments too.

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I've been trying to get through to ESD for THREE WEEKS to ask this exact question!!! The phone system is impossible - I've called 42 times and either get hung up on or told the wait is over 2 hours and then disconnected anyway. I've tried eServices messaging but no response. I'm going to miss out on benefits because I can't get a simple answer about holiday pay!

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I had the same issue trying to reach ESD last month. A friend told me about this service called Claimyr that got me through to an ESD agent in about 25 minutes instead of spending days trying. Their website is claimyr.com and they have a video showing how it works at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. It really saved me when I needed to ask about my adjudication issue. Way better than getting disconnected dozens of times.

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Here's the official guidance: When filing by phone, answer all questions truthfully. For holiday pay specifically: 1. When asked if you received or will receive holiday pay, press 1 for YES 2. Enter the GROSS amount (before taxes) using the keypad 3. The system will calculate any deductions automatically Keep in mind that ESD can verify your earnings with your employer, so reporting accurately is crucial. As others mentioned, your benefit will be reduced by 75% of what you earn above $162.25, not eliminated entirely unless your holiday pay exceeds your weekly benefit amount plus the earnings allowance. If you continue to have questions about the phone filing process, the automated system does have an option to speak with a claims specialist, though wait times can be long during holiday periods.

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This makes complete sense now. I feel much more prepared to do my claim this week. Thank you all for the clear explanations! I'll be sure to report the $240 accurately.

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this is why i always do my claims online never by phone. the phone system is garbage and makes these kinds of mistakes way too easy. not helpful for ur current situation i know but for future reference. also try calling right at 7am thats when u have best chance of getting thru

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Just checking back - were you able to get this resolved? For the benefit of others who might encounter a similar issue, it would be helpful to know what eventually worked. The phone-based weekly claim system does have these quirks that can cause problems, especially when a call is interrupted.

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We finally got through! It took 3 days of calling right at 7am, but we finally connected with someone yesterday. They could see the partial claim in the system and fixed it on the spot. Payment should come through next week with no reduction. For anyone else with this issue - persistence is key! Also, the agent told us that hanging up mid-claim is actually quite common and they have a specific procedure for fixing it. Thanks everyone for your advice!

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Am I the only one who thinks its CRAZY that they can just decide someone isnt "good enough" for a job they PROMOTED them to and then fire them?? The whole system is rigged against workers!!! At least document the issues and give people a chance to improve before cutting them loose!!

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yea its pretty messed up. washington is an at-will state tho so they can fire for almost any reason as long as its not discrimination

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Amara Eze

While it may seem unfair, the good news is that Washington's unemployment system generally recognizes this situation as qualifying for benefits. Being unable to perform in a new role is not considered misconduct for unemployment purposes.

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Update: We submitted the information to ESD yesterday explaining exactly what happened - that he was promoted to lead, tried his best for 3 months, but wasn't meeting expectations in that specific role, and there weren't other positions available. We emphasized that he had 3 years of good performance before the promotion. Now we're just waiting to hear back. Thanks everyone for your advice! I'll update again when we get a decision.

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Amara Eze

Sounds like you provided exactly the right information. Make sure he continues to file his weekly claims while waiting for their decision. This prevents any gaps in payment once they make a determination.

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Has anyone actually been able to get through to ESD to ask questions like this? I've been trying to call them about a similar issue for THREE WEEKS and can't get past the automated system. So frustrating!

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Literally impossible to get through. I tried calling 47 times in one day last month. Gave up.

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I've had success using a service called Claimyr (claimyr.com) to get through to ESD. They basically call ESD repeatedly for you and connect you when they get through. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. It saved me hours of frustration when I had an adjudication issue I needed to resolve.

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Thanks everyone for the helpful responses! I'll definitely be reporting all my Instacart earnings each week when I do my UI claim. Better safe than sorry, especially after hearing about that overpayment nightmare. I appreciate all the advice!

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Axel Far

I've been dealing with ESD for MONTHS and their job search requirements are honestly ridiculous. One week they accept something, the next week they don't. It's like they WANT to deny people benefits. I had three recruiter calls rejected because they said I needed to apply directly to jobs. The whole system is broken. Good luck getting a straight answer from anyone at ESD about this - you literally can't even get through to them on the phone!!!

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Have you tried using Claimyr to get through to ESD? I was stuck in the same boat trying to get clarification on job search activities for weeks. Couldn't get anyone on the phone. Found this service at claimyr.com that got me connected to an actual ESD agent in about 25 minutes instead of spending days redialing. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Saved me so much frustration when I needed to sort out confusion about my job search activities.

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Axel Far

THANK YOU!! I've never heard of this before but I'm definitely checking it out. I'm so tired of getting hung up on by their automated system every single time. Anything is worth a try at this point!

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When I was on unemployment last year I counted recruiter calls as "Job Interview" activities and had no problems. Just log all the details you can and you should be fine. ESD knows that recruiters are a normal part of the job search process, especially in certain industries. A 36-minute call is definitely substantial enough to count!

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Thanks for sharing your experience! That makes me feel better about using that category. What industry are you in? I'm in tech and it seems like so much hiring happens through recruiters now.

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I'm in healthcare administration, but I have friends in tech who do the same. You're right that tech hiring is very recruiter-heavy! Just make sure you're also doing some direct applications each week too, so you have a mix of activity types. ESD likes to see variety in your job search efforts.

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To answer your original question - today (March 15, 2025) isn't a federal banking holiday, but there are sometimes processing delays due to month-end reconciliation periods at some financial institutions. If your payment normally appears Wednesday morning and ESD shows it as 'paid,' I would expect it by tomorrow at the latest. For future reference, here's the process: ESD typically processes payments 48 hours after you submit your weekly claim. Then it goes through the ACH banking system which can take 1-3 business days depending on your bank's processing schedule. If you don't see it by Friday morning, that's when I'd contact ESD to investigate further.

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Thank you for the detailed explanation! I didn't realize all those steps were involved after ESD marks it paid. I'll try to be more patient. I just submitted my job search log for this week too so hopefully next week goes smoother.

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just checked and mines finally there!! check ur account maybe yours came thru too

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OMG you're right! Mine just posted too! What a relief. Thanks everyone for the help and reassurance through my minor freakout. Guess it was just a random delay.

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ESD HAS BEEN DOING THIS FOREVER!!! They delay payments even after judges order them to pay hoping people will just give up. It's criminal what they do to people who are already struggling. I waited 14 weeks after winning my appeal before I saw a dime. The system is BROKEN BY DESIGN. Don't let them wear you down.

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While I understand your frustration, it's important to note that most post-appeal delays aren't intentional. The implementation of appeal decisions requires manual review to ensure the correct weeks and amounts are paid, and unfortunately, ESD's staffing hasn't kept pace with the volume of claims in recent years. They're legally obligated to pay valid claims and eventually do, even if the timeframe is frustrating.

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You can defend them all you want but when a JUDGE orders payment within 30 days and they ignore it for months, that's not a staffing issue, that's DELIBERATE. They count on people giving up.

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Update: I want to thank everyone for their advice! I took several of your suggestions: 1. Called the OAH number and they confirmed our appeal should have been implemented weeks ago 2. Emailed unemployment.help with URGENT in the subject line and included all our claim details 3. Used Claimyr to finally get through to an actual person at ESD The agent I spoke with was actually very helpful once I got through. She said our payment was stuck because the appeal decision required manual processing of back payments, and it was sitting in a review queue. She escalated it while I was on the phone. This morning I checked our account and ALL 10 WEEKS have been processed for payment! They should be in our account by Monday. I'm so relieved I could cry. For anyone else stuck in appeal limbo - persistence and using multiple channels simultaneously seems to be the key. Thanks again everyone.

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congrats!! im gonna try the same approach. its ridiculous we have to jump through all these hoops but at least you got your money!

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That's excellent news! I'm glad to hear it was resolved relatively quickly once you got through to someone who could actually help. This is why speaking to an actual claims specialist is so crucial - they have the access and authority to identify and fix these specific issues.

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One thing that helped speed up my adjudication was submitting very detailed job separation information. My claim was stuck for weeks until I uploaded a detailed letter explaining exactly why and how I was separated from my employer, with dates, supervisor names, and relevant company policy information. Within days of uploading this documentation (using the document upload tool in my ESD account), my claim moved forward. The more specific information you can provide upfront, the less the adjudicator has to investigate.

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That's really helpful! I did upload my termination letter which had the reduction-in-force explanation, but I didn't think to add more details like supervisor names. I'll remember that if I ever need to file again (hopefully not).

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anybody else notice wen u finally get thru to ESD they act like ur bothering them?? lady i talked to was so rude like im just trying to feed my family here not trying to scam anyone

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YES!! Exactly this! They treat us like we're criminals for requesting OUR BENEFITS that OUR EMPLOYERS paid into! The last agent I spoke with actually sighed loudly when I asked questions. Like sorry for wanting to understand the system YOU'RE in charge of explaining!

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my sister had a part time job and was still getting partial unemployment so it really depends on how much u make compared to ur benefit amount.

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Thanks everyone for all the helpful advice! Just to recap what I've learned in case it helps someone else: 1. Keep filing weekly claims until I've had 4 consecutive weeks of earnings above my benefit amount 2. Report all hours and wages earned in the week I'm claiming, even if I haven't been paid yet 3. ESD will automatically mark my claim as "excess earnings" when I earn more than my benefit amount 4. I still need to do job search activities for any week I'm claiming benefits (unless I get standby status) 5. The system will automatically deactivate my claim after 4 weeks of excess earnings This makes so much more sense now. I'll definitely keep filing and reporting accurately. Thanks again everyone!

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Excellent summary! You've got it exactly right. Best of luck with your new position!

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