Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Great! Make sure to keep checking your claim status daily. Sometimes the system updates without sending notifications. Hope your verification goes through quickly!

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Thanks for the detailed step-by-step instructions! I'm dealing with the same issue right now and was also looking in eServices instead of SAW. Just to clarify - after I upload my documents through the SAW portal, should I expect any kind of confirmation message or receipt? I want to make sure they actually received my files before I stop worrying about it. Also, has anyone had experience with what happens if one of your documents gets rejected - do they tell you specifically what's wrong or do you have to start the whole process over?

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Yes, you should get a confirmation message right after uploading that shows your documents were received - it usually says something like "Documents successfully uploaded" with a timestamp. If you don't see that confirmation, try refreshing the page or uploading again. As for rejections, from what I've seen they do tell you what's wrong but it's not always super specific. Common issues are blurry images, wrong file format, or missing corners of the document. If rejected, you can just re-upload the corrected versions without starting over completely. @Victoria Jones - did you get a confirmation when you uploaded yours?

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@Sarah Ali Yes, I did get a confirmation message when I uploaded! It showed up right away with a timestamp and file names. Sofia is right about the rejection process too - they ll'usually tell you what s'wrong but sometimes it s'vague like image "quality insufficient. Pro" tip: take photos of your documents in bright natural light and make sure all four corners are visible in the frame. I learned this the hard way when my first attempt got rejected for being partially "obscured even" though I thought it looked fine. Also, save copies of what you upload just in case you need to resubmit!

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Regarding your severance question - it depends on how your employer reports it. If they report it as a lump sum payment for your past work, it typically won't affect your unemployment eligibility. But if they report it as continuation of wages over several weeks, ESD may consider you still employed during that period. The best practice is to apply immediately after your last working day and report any severance honestly on your application. ESD will determine how it affects your claim. Waiting to apply could cause you to lose benefits since claims aren't backdated unless there's a very good reason for the delay. Also, yes, there is a waiting week in Washington. The first week you're eligible is unpaid but you still need to file a weekly claim for it.

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And make sure you file your weekly claims EVERY SINGLE WEEK even during adjudication or if there are issues with your claim!!! I missed ONE week because I thought "what's the point if they're not paying me anyway" and they closed my whole claim and I had to start over. The ESD system is designed to DENY benefits whenever possible!!!

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Hey, I just went through this in January. Here's what I learned: the max benefit amount can be misleading because it doesn't account for deductions. I qualified for the maximum but after federal taxes (had them withhold 10%) and healthcare continuation payments, my actual deposit was about 22% less than the gross amount. Also, be prepared for the MyClaims website to crash constantly. I found that logging in very early morning (like 6am) or late evening after 8pm was much more reliable than during business hours. One more tip - even though you have to do 3 job search activities per week, only one needs to be an actual job application. The others can be things like updating your resume, attending a WorkSource workshop, or networking activities. Document everything carefully though!

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Thank you! I didn't even consider the healthcare continuation payments. I'll definitely factor that in when budgeting. And the job search tips are super helpful - I was assuming I'd need to apply to 3 jobs every single week.

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Just wanted to add that if you're planning to continue your health insurance through COBRA, that cost can really eat into your unemployment benefits. For me it was like $650/month for family coverage. You might want to check if you qualify for subsidized marketplace plans instead - sometimes they're way cheaper than COBRA, especially when your income drops to unemployment levels. The enrollment period rules are different when you lose job-based coverage so you have options.

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i had something similar happen but mine was about a former employer contesting my claim not school stuff. did your employer say you shouldnt get benefits? sometimes the 'employer' part of that status means they're resolving something the employer brought up

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I didn't think my employer was contesting anything, but now I'm worried! They laid me off due to budget cuts so I thought it was pretty straightforward. Is there a way to check if they're contesting my claim?

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Don't worry too much - the "employer (if applicable)" part is standard language in their status updates, even when employers aren't contesting. If you were laid off due to budget cuts and have documentation of that, you're likely in good shape. The school hours request seems to be their primary focus right now.

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I went through this exact same thing about 6 months ago! The "Letter ID resolution type employer" status basically means they've finished their investigation and are preparing your decision letter. When the adjudication date changes to today's date, that's actually really good news - it means someone is actively working on finalizing your case right now. Since you mentioned you were laid off due to budget cuts, that should work in your favor. The school hours request is just them making sure you're still "able and available" for work while taking classes. Two online classes shouldn't be a problem at all - just make sure when you upload your schedule that you clearly explain they're flexible and don't interfere with normal work hours. I got my decision letter within 2 days of my adjudication date changing, so hopefully you'll hear something very soon! Hang in there - sounds like you're at the finish line.

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Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through the exact same thing. I was starting to panic thinking something was wrong, but hearing that you got your decision letter within 2 days gives me hope. I did upload my school schedule with a detailed explanation about the online classes being flexible, so fingers crossed they see it the same way they did for you. This whole process has been so stressful but it sounds like I might finally be getting some resolution soon!

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Thanks everyone for all the helpful advice! Just to recap what I've learned in case it helps someone else: 1. Keep filing weekly claims until I've had 4 consecutive weeks of earnings above my benefit amount 2. Report all hours and wages earned in the week I'm claiming, even if I haven't been paid yet 3. ESD will automatically mark my claim as "excess earnings" when I earn more than my benefit amount 4. I still need to do job search activities for any week I'm claiming benefits (unless I get standby status) 5. The system will automatically deactivate my claim after 4 weeks of excess earnings This makes so much more sense now. I'll definitely keep filing and reporting accurately. Thanks again everyone!

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Excellent summary! You've got it exactly right. Best of luck with your new position!

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One thing I'd add is to keep all your documentation from your first weeks of work - pay stubs, timesheets, etc. Even though the system usually works smoothly, having that paperwork can be a lifesaver if there are any questions later about what you earned and when. I've seen people get tripped up because they couldn't prove their exact earnings from their first partial week. Also, if your employer uses a weird pay schedule (like getting paid every two weeks but the pay periods don't align with the weekly claim periods), make sure you're reporting earnings for the correct week you actually worked, not when you got paid. Good luck with the new job!

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I had a similar experience with the Washington ESD website timing out constantly. What worked for me was trying to file during off-peak hours - like early morning around 6-7am or late evening after 8pm when fewer people are trying to use the system. The server load seems much lighter during those times. If that doesn't work, the phone option is definitely available but be prepared for long wait times. Make sure you have all your employment information organized before you call since you'll want to complete everything in one session once you finally get through to an agent.

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That's really helpful advice about the off-peak hours! I hadn't thought about trying early morning or late evening when the system might be less congested. I've been trying during normal business hours when everyone else is probably doing the same thing. I'll definitely give the 6-7am window a shot tomorrow before considering the phone route. Thanks for sharing what worked for you!

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I actually work as a customer service rep for a state agency (different state) and can confirm that calling right when they open at 8am gives you the best chance of getting through. The phone queues fill up incredibly fast once people start their day. Also, if you do decide to try Claimyr or a similar service, just make sure you understand exactly what information you're sharing with them since you'll be giving them access to personal details needed for your claim. Some people are comfortable with that trade-off to avoid the hassle of calling repeatedly, but it's worth considering the privacy aspect too.

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That's a great point about the privacy considerations with third-party calling services. I hadn't really thought about what personal information I'd need to share with them to have them call on my behalf. Since unemployment claims involve SSN, employment history, and other sensitive data, it's definitely worth weighing whether the convenience is worth potentially sharing that info with an outside company. Do you know if these services are officially recognized or endorsed by state unemployment agencies, or are they just independent businesses that have figured out how to navigate the phone systems?

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