
Washington Unemployment
CommunityGovernment Services


Ask the community...
I lost my job at the restaurant I was working at for the past 2 years (hours got cut, then completely eliminated). I need to file for unemployment, but I'm worried because I still owe ESD about $2,900 from an overpayment situation from 2023. They determined I wasn't eligible for 4 weeks of benefits I received because I didn't report some part-time gig work correctly. I've been making small monthly payments ($50) on the overpayment, but nowhere near paying it off. Will ESD automatically deny my new claim because of this outstanding debt? Has anyone successfully gotten benefits while still owing from a previous claim? Really stressing about this since rent is due next week and I have almost no savings left.
I'm panicking right now. An ESD adjudicator left me a voicemail saying my unemployment decision could be overturned if she could talk to me about my disability situation. She specifically said the deadline is 4PM TODAY and it's already afternoon! I've called her back FOUR TIMES already, left a detailed message, and still can't get through. Her voicemail just keeps picking up and she's not calling back. Does anyone know what happens if I miss this deadline? Is there another number I should try? Do they actually stick to these 4PM cutoffs or is there any flexibility? I'm really worried this will mess up my whole claim.
UPDATE: I finally got through!!! Used that Claimyr service someone recommended and got connected to an ESD agent who transferred me directly to my adjudicator at 3:45pm! We had a quick 10-minute conversation about my disability accommodations, and she said everything looks good and she'll be approving my claim! Such a relief! Thanks everyone for your help!
Hey everyone, I'm feeling a bit anxious about my weekly unemployment claim this week. I submitted it Sunday morning around 8 AM like I always do, and typically by Wednesday morning (like 7-8 AM) it switches from 'processing' to 'paid' in the system. Then the funds hit my account later that day. It's almost 10:30 AM now and it's still showing as 'processing' which has never happened before in the 4 months I've been on UI. Has anyone else noticed longer processing times this week? I'm hoping it's just a system-wide delay and not something wrong with my specific claim. Bills are due Friday so I'm starting to get a little nervous, though trying not to panic yet! Anyone else experiencing this or know if ESD is having technical issues?
For future reference, these delays tend to happen around the same time every quarter - usually the third week of January, April, July and October when they do their system maintenance. I always budget a little extra cushion during these weeks just in case. Glad everyone's payments are coming through now!
My son got his unemployment claim approved on October 4th (three weeks ago), but hasn't received a single payment yet. His eServices account shows 'approved' status but the payment section just says 'pending'. He tried the online chat feature but they basically just told him to 'wait' without any explanation for the delay or timeline. Is this normal for ESD payments? He's starting to panic about bills. Someone at his previous job told him to call the governor's office to speed things up, which sounds ridiculous to me. Has anyone experienced this kind of delay AFTER getting approved? What's the next step here?
An update would be great when your son figures out what the issue was! It helps others with similar problems. In my experience, most payment delays after approval are resolved within 2-3 weeks once you get through to the right person. The challenge is getting through their phone system.
UPDATE: Success! My son FINALLY got through to ESD this morning. Turns out there was an identity verification hold that wasn't showing up anywhere on his account. They needed him to upload his driver's license and social security card to verify his identity, which he did while on the phone. The agent said payments should process within 48 hours and include all backpay. The agent also mentioned this is super common right now due to increased fraud prevention measures. Thanks everyone for the advice! Special thanks to whoever suggested Claimyr - that's what finally got him through after trying for days.
I've been on Paid Family Medical Leave since November due to surgery, and my benefits are ending January 4th. My doctor cleared me to return to work starting January 5th (I have a letter stating this). I work in a seasonal industry, and while I left early for my surgery, I would have been laid off in December anyway. My employer has guaranteed I can return in March when the season picks back up. I'm confused about how to handle my UI claim: 1. Should I apply for unemployment on January 5th (first day I'm able to work) or wait until the end of that week? 2. Do I need to upload my doctor's clearance letter with my application? 3. When the application asks about separation reason, should I indicate I was laid off for the season OR that I left for medical reasons? Both are technically true, but I'm worried about which will process faster and avoid adjudication delays. This is my first time transitioning from PFML to unemployment, and I want to make sure I don't mess anything up. Really appreciate any advice!
What a nightmare these different systems are! I had to transition from PFML to UI last year after a surgery and ended up in adjudication hell for SIX WEEKS because of confusion about my work status. ESD kept saying I wasn't able to work even though I had a doctor's note - turns out they were looking at my PFML end date incorrectly. TRUST ME - apply exactly on January 5th (not before, not after), upload that doctor's note immediately, AND call ESD on the same day to explain your situation. You need to get ahead of any potential confusion. Also, make sure your PFML claim shows as properly closed in the system. I'd go with the seasonal layoff explanation if your employer agrees. Anything medical-related tends to trigger extra scrutiny from ESD about whether you're truly able and available for work.
Six weeks?! That's terrifying. I'm definitely going to be proactive about this. How do I check that my PFML claim is properly closed? Is that something I need to do, or does it happen automatically when the benefit period ends?
It should close automatically, but nothing is truly automatic with these systems! Log into your PFML account after your last payment and check that it shows your claim as completed/closed. If you see anything weird, definitely call them. The biggest issue is when one system shows you're still on medical leave while you're telling another system you're able to work. That contradiction is what causes the adjudication nightmare.
Yes, you absolutely can transition from PFML to UI as long as you meet the qualification criteria for unemployment. The key requirements are: 1. You must be able and available for work (which the doctor's note establishes) 2. You must have lost your job through no fault of your own (seasonal layoff qualifies) 3. You must have worked enough hours in your base year to qualify There's no rule preventing someone from receiving PFML and then UI - they're separate benefit programs with different purposes and eligibility requirements.
Isabella Ferreira
One other important thing to remember is that you still need to do your 3 job search activities each week, even while the overpayment is being sorted out. I've seen people get denied because they thought they could skip this requirement while dealing with other ESD issues. Keep detailed records of all your job search activities!
0 coins
Malik Johnson
AuthorThanks for the reminder! I'll make sure to start tracking everything. Do you know if they're still accepting virtual job fairs as one of the activities?
0 coins
Freya Thomsen
Just to follow up on your question - yes, virtual job fairs still count as a job search activity as of 2025. Also, I want to clarify about the offset process: while 50% is standard, ESD does have an official financial hardship application that can reduce the offset percentage if you can demonstrate that the 50% offset would cause significant financial hardship. You'll need to provide documentation of your expenses versus income. The form is available in your eServices account under the "Upload a Document" section.
0 coins
Malik Johnson
AuthorThis is incredibly helpful information! I'll look for that hardship form in eServices right after I submit my initial claim. Really appreciate everyone's advice - feeling much less anxious about this whole situation now.
0 coins