Does anyone know if theres a specific department or option to select when calling for this specific issue? Like should I choose claims questions or payment issues or what? The phone menu has like 10 different options and I never know which one will get me to the right person fastest

UPDATE: Success! I finally got through to ESD this morning after using the Claimyr service (which worked exactly as described). The agent confirmed that since my mom had already served a waiting week in July 2024, she shouldn't have had another waiting week for this standby period. They're updating her claim now and said the payment should be processed within 48 hours. Thanks everyone for your help! For anyone else with this issue - definitely mention the "benefit year" and "previously served waiting week" specifically when you call. The agent told me their system sometimes doesn't automatically connect claims properly, especially with standby status.

To answer your question about weekly claims - yes, you should absolutely continue filing weekly claims while your appeal is pending. You should also continue doing your job search activities (3 per week) until you receive actual approval for Training Benefits. Regarding TAA approval - TAA stands for Trade Adjustment Assistance, which is a federal program. Not all training programs need to be TAA approved for regular Training Benefits, but they do need to be on the state's Eligible Training Provider List (ETPL). You can check if your bootcamp is on this list on the WorkSource website. If your program isn't on the ETPL, that's likely the main reason for denial, and you'll need to specifically address this in your appeal by showing equivalent credentials and employment outcomes.

my cousin waited 14 weeks for commissioner appeal last year lol. the system is broken. good luck! ps - did u apply for food benefits while u wait? might help stretch ur budget

I tried using that Claimyr service that someone mentioned earlier and it actually worked really well. Got through to ESD in about 15 minutes when I'd been trying for days. The agent confirmed my waiver was approved and explained the whole refund process. Just wanted to update in case anyone else is struggling to get answers from ESD.

I'd recommend checking your spam folder for emails from ESD as well. They sometimes send electronic notifications about important account changes that get filtered out. Also, when you do receive your official determination letter, make sure to keep it in a safe place indefinitely. Overpayment waivers can sometimes be revisited years later during audits, so having documentation of the approval is important for your records.

My sister got audited and lost benefits because she couldn't prove she did her job searches!!! Just putting that out there!!

To summarize for clarity: 1. You must begin job searching immediately after filing your initial claim 2. You report these activities when you file your first weekly claim 3. You need 3 qualifying activities per week 4. Keep detailed records of all activities 5. Various activities count beyond just applications This pattern continues for the duration of your claim period. Each week you'll report the previous week's activities when filing your weekly claim.

Thank you all for the responses! This is really helpful. I'll keep my logs organized and make sure I'm documenting everything properly. I might scan them too just to be safe - good suggestion. Feeling much better about this now!

Just to confirm what's been said - the current requirement is 3 job search activities per week, and you need to keep your own records but don't submit unless asked. ESD moved away from requiring weekly submission to reduce their administrative burden, but they still expect you to maintain detailed logs. And yes, mixing up your activity types is wise - applications, interviews, WorkSource workshops, networking events, etc. all count.