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UPDATE: IT WORKED!!! We unchecked the "remember this device" option on the SAW login page and it finally let him in!!! He was able to file his initial claim just now. Thank you all SO MUCH for your help, especially @profile5 for suggesting that specific fix. We would have never figured that out on our own! For anyone else having this same problem - definitely try unchecking that box. Such a small thing but it made all the difference.
Yay!! So glad it worked! It's crazy how such a tiny checkbox can cause so much trouble. Make sure he bookmarks the direct login page for next time too.
my brother works at esd (not supposed to say that but whatever) and he says clean applications with clear documentation are getting processed pretty quickly right now. its when people have multiple employers or unclear separation reasons that things get messy. if you have a simple work history and clear RIF documentation you should be fine. they're actually caught up on processing for once!
One last thing - make sure you sign up for your SAW (SecureAccess Washington) account before you start your application. Then link your ESD account to it. This seems small but it trips up a lot of people and leads to delays. And once you file, check your ESD account every day for messages or alerts. They sometimes add questionnaires or requests for information, and if you miss responding to those, your claim can be delayed or denied. Good luck! The system can be frustrating, but with proper documentation and attention to detail, you should get through it without major issues.
UPDATE: So I FINALLY got through to ESD this morning after trying that Claimyr service someone mentioned. Turns out there was a "potential fraud alert" on my account that wasn't showing up anywhere in my online portal! The agent was able to remove the flag and reset my weekly claim access. She said they've been dealing with a ton of fraud attempts so their system is being extra cautious, but she admitted their notification system is flawed. My weekly claim option is back now! For anyone else experiencing this - keep trying to reach them because there might be something happening behind the scenes that you can't see online.
i had same problem turns out i needed to verify work search activities from previous weeks that i forgot to enter, check if theres a alert about work search somewhere in your account maybe? esd is super picky about the 3 job search activities now
This is a good point. The system will sometimes restrict your ability to file new weekly claims if you haven't properly documented your job search activities. Make sure you're entering your 3 required job search activities each week and keeping detailed records. The work search requirements became much stricter after the pandemic programs ended.
Just wanted to follow up - were you able to get through to ESD? What did they say about the reapplication request? Others might benefit from knowing the resolution.
Yes! Finally got through yesterday. Turns out there was a technical issue where my work history verification didn't properly attach to my claim, which triggered the reapplication notice. The agent put a note on my account and told me to ignore the reapplication prompt for now. She said my adjudication is still in process and should be resolved within 2 weeks. Thanks everyone for the help and suggestions!
Rudy Cenizo
hey did u ever get this resolved? im in the same situation and wondering if any of these suggestions actually worked for u
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McKenzie Shade
UPDATE: YES! After 9 weeks my claim finally got processed! What worked was a combination of things. I used Claimyr to actually get through to someone (after trying the early morning call times for 3 days with no luck). Once I got through, I specifically asked for Tier 2 specialist and used the phrase about immediate financial hardship with impending homelessness. They created an escalation ticket and I also contacted my state rep the same day. Not sure which one did it, but 4 days later my claim was approved and I got all my backpay. Hang in there and definitely try these approaches!
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