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Just called ALL WorkSource offices in King County. Only Seattle Downtown and Auburn still have UI Ambassadors, and they only take appointments 2 days a week (Tuesday/Thursday). This system is deliberately designed to prevent us from getting help!!! Just sharing so people don't waste time driving around to offices that can't help.
my brother is an esd employee and he says theyre super understaffed right now. said their turnover is crazy bc the job is stressful and pay isn't good. said they lost like 60% of staff after the covid surge ended. doesn't excuse the terrible service but explains some of it i guess
Whatever route you choose to get through to ESD, make sure you have your OAH appeal case number ready. Also take screenshots of your account showing the 'processed - paid' status for your claims. These will help the agent track down exactly what's happening with your payments. Request they send you an email confirmation of whatever action they take on your account so you have documentation.
Just want to update everyone that I finally got through to ESD today! There was indeed a payment block on my account that the agent was able to remove. She said it's a common issue after appeals - the judge's decision gets recorded but there's a separate step to release payments that sometimes doesn't happen automatically. She said I should receive all my backpay within 3 business days. What a relief!
To answer your question about them trying to get back money from your standby period - they shouldn't do that as long as you were eligible during that time. Your eligibility during standby was legitimate. It's only going forward from when you decided to retire that you become ineligible (since you're no longer able and available for work, which is a requirement for UI). Make sure when you respond to their letter that you clearly state the exact date you retired, so they know when to properly end your claim.
I'm a former WorkSource specialist, and I can confirm what others have said. The specific letter you'll receive is called a "Request for Information" or sometimes a "Missed Appointment Inquiry." This document is specifically coded in their system to properly process claim closures due to retirement or other special circumstances. When you respond to this specific form, it routes directly to the appropriate department rather than going into the general message queue. If you want to be proactive, you could try visiting your local WorkSource office in person with documentation of your retirement decision, but honestly, waiting for the letter is usually faster.
Yes, such a relief! And the agent told me I should receive payment for this week plus the one I missed during adjudication by next Tuesday. So glad I kept filing my weekly claims as everyone suggested!
Grant Vikers
when i had this problem i just kept calling over and over all day. took like 67 calls but i finally got thru around 2pm. its stupid but thats the only way sometimes
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Rebecca Johnston
One last suggestion that sometimes works - try calling earlier in the week (Monday/Tuesday) rather than later. Call volumes tend to be highest Thursday/Friday. Also, the 2-3pm timeframe sometimes has slightly shorter wait times as lunch breaks are over and they're not yet in end-of-day processing. It's still difficult, but might give you a slight edge.
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Sebastián Stevens
•I'll try the Monday afternoon strategy next week. Between that, the secure message with better details, and maybe that Claimyr service someone mentioned, hopefully SOMETHING will work. I appreciate everyone's help!
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