Washington Unemployment

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm in the same boat right now! 6 weeks pending and just started doing Amazon Flex deliveries to keep the lights on. This thread is super helpful because I wasn't sure about reporting either. Has anyone here had their claim denied AFTER waiting this long? That's my biggest fear.

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It's uncommon but it can happen. The good news is that even if you're denied, you can appeal the decision. The important thing is to keep filing your weekly claims on time and reporting all earnings accurately. If you are denied, you'll receive a letter explaining why, and you have 30 days to file an appeal with OAH (Office of Administrative Hearings).

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Update: I called ESD this morning (actually got through after 2 hours on hold!) and the agent confirmed I should definitely report all DoorDash earnings on my weekly claims. She also told me my claim is pending because they're waiting for verification from my previous employer who hasn't responded yet. She put a note in my file to expedite it, so fingers crossed something happens soon. Thanks everyone for the advice!

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That's awesome you got through! Did you do anything special or just keep calling? I've been trying for weeks with no luck.

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Honestly, I just got lucky. Called right when they opened at 8am and waited forever. The agent did mention that Mondays and Tuesdays are their busiest days, so maybe try later in the week?

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Random question - did they give you any information about what to do about your taxes? When my identity was stolen for unemployment, the scammer collected benefits in 2021 and I got a 1099-G tax form for benefits I never received. It was a whole separate nightmare trying to get that corrected.

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Oh no, I hadn't even thought about that! They didn't mention anything about taxes. That's another thing to worry about... Was there a specific department you had to contact to fix the tax issue?

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Quick update on the mailing address I provided earlier - if you're specifically dealing with an identity theft situation (rather than just regular identity verification), you should use this contact information instead: Email: esdfraud@esd.wa.gov Fraud Hotline: 800-246-9763 Fax for Fraud Unit: 833-572-8423 (same as regular fax) Mail: Employment Security Department ATTN: Fraud Investigation PO Box 19018 Olympia, WA 98507-0018 Make sure to clearly mark all communications as "IDENTITY THEFT CASE" so they route it to the correct department. The fraud unit has different procedures than the regular identity verification process.

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This is important - the regular ID verification team and the fraud team are completely different departments. If your docs go to the wrong team, they'll sit unprocessed. I learned this the hard way!

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Another thing to check: make sure your husband answered the "able and available for work" questions correctly on his weekly claim. If he indicated any limitations on his availability (like only willing to work certain hours or days), that can trigger a review process that delays payment. Also, verify that he didn't accidentally select "no" to the question about actively seeking work. These seemingly small details can cause unexpected delays. If you're approaching three weeks with no change in status and no clear issues in the account, then definitely try to speak with an ESD representative. The system isn't perfect at alerting you to all potential problems.

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Thank you! I'll double check with him about how he answered those questions. He's definitely been actively job searching, so hopefully he didn't accidentally click something wrong. If we don't see any change by next week, we'll definitely try to get through to someone at ESD to figure out what's going on.

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hey! just checking back - did ur husband get his payment yet? mine finally came through this morning and it took exactly 16 days from when i filed the initial claim. fingers crossed urs comes soon!!

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Yes! It finally went through yesterday! Status changed from pending to paid and the money was in our account this morning. Took just over 2 weeks total. Such a relief! Thanks everyone for the help and advice.

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Just wanted to update - I checked with my neighbor who works for ESD (not in claims processing, but still has some insider info). She confirmed that payments filed anytime on Monday should process overnight and arrive Tuesday. The 4pm cutoff is actually for same-day processing, not next-day. So you should be fine as long as you get it done today!

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Oh that's such a relief! Thank you for checking. I'm still trying the phone system but knowing I have until the end of the day takes some pressure off.

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UPDATE: ESD just posted on their website that they're experiencing technical difficulties with the phone claim system today. They recommend using eServices if possible, but also stated that anyone who attempts to file by phone today but encounters errors will still have their claims processed on time as long as they successfully file by Wednesday. They're also temporarily waiving the Monday filing deadline due to these issues.

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That's actually really good news! I'll keep trying today but it's nice to know they're acknowledging the problem and not penalizing us for their system issues. Thanks for sharing this update!

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Is anyone else bothered by how ESD handles disability-related claims? They make everything so complicated and put the burden on us to prove everything when employers can just make up reasons to fire people. The whole system feels rigged against workers with disabilities.

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EXACTLY! The way ESD handles disability claims is BROKEN. They start from a position of suspicion instead of support. Plus, they expect detailed medical documentation but then make it nearly impossible to submit it properly. I've seen so many legitimate claims denied initially only to be approved on appeal when someone finally takes the time to review the evidence properly.

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how long ago did u get the voicemail? sometimes they only give u like 48 hrs to call back

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Just got it yesterday afternoon! They said I have until Friday to call back, so I have a couple days still.

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