Washington Unemployment

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Has anyone else noticed that these "glitches" seem to happen right before holiday weekends or at the end of quarters? I swear they do this on purpose to delay payments and save money. My claim showed adjudication briefly last December right before Christmas and then again at the end of March. Both times it disappeared but my payments were delayed by "processing issues" for a week each time.

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While I understand your frustration, there's no evidence that ESD deliberately creates system glitches to delay payments. End-of-quarter and pre-holiday periods often involve system maintenance and updates, which can cause temporary display issues. These technical problems aren't targeted at claimants but are simply the result of outdated government IT infrastructure trying to handle complex benefit systems.

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Update: I just called ESD about this issue (finally got through after trying for 3 days). The agent confirmed it's a known display issue in their system and said as long as the adjudication status disappears after logging out/back in and doesn't return, there's nothing to worry about. She said they're working on fixing it but no timeline for when it'll be resolved. Hope this helps others seeing the same problem!

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Thank you so much for sharing this information! You saved me hours of trying to call them. My status has remained normal for the past 3 days now, so I'm thinking it was definitely just a display glitch. Really appreciate you following up!

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Also, make sure you understand how ESD calculates deductions for part-time work. Many people don't realize you can work part-time and still get partial benefits. For every $3 you earn, your weekly benefit amount is reduced by about $1 (after the first $50 which doesn't count against you). So you might not owe back the full amount of benefits you received during those weeks. When you talk to ESD, ask them to explain exactly how they're calculating the overpayment amount.

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I had no idea about this partial benefit calculation. So it's possible I might not have to pay back the entire amount for weeks I worked? That's really helpful information, thank you!

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For future reference (for yourself and others reading this thread), here's how income reporting works with ESD: You must report ANY earnings during the week you earned them, not when you get paid. Even if it's just a few hours or a single gig job. Then ESD applies their formula to determine if you still qualify for partial benefits. This is one of the most common mistakes people make with unemployment claims.

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Thank you for explaining this. I definitely misunderstood how it worked. I'll make sure I have the dates I actually worked (not just when I got paid) when I call to report the overpayment.

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I think everyones forgetting to mention that you can work part-time while on unemployment! If you find a temp gig or part-time work while job searching, you can still get partial benefits as long as you earn less than your weekly benefit amount. You just report your earnings each week when you file your weekly claim. Helped me stretch my benefits longer last year when I picked up some gig work.

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That's true but be careful with the earnings deduction. They take away your full daily benefit amount for any day you work 8+ hours, and there's also a formula where they deduct a percentage of your earnings from your weekly benefit. Still worth it though!

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Thank you all for the helpful information! I've checked out the calculator on the ESD website and it looks like I'll get around $780/week, which is lower than my current income but will definitely help. I appreciate all the tips about job search requirements and the part-time work option - that could really help stretch things if my job search takes longer than expected. I'll make sure to apply right after my last day and keep detailed records of all my job search activities from day one. This community has been incredibly helpful!

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One last tip: Set a calendar reminder for your weekly claims! They must be filed each week (Sunday-Saturday) and can be submitted starting Sunday through the following Saturday. Missing even one weekly claim can cause problems with your benefits. Good luck with your job search!

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this happened to me to. i waited 9 WEEKS for my claim!!! the system is broken nobody cares about us regular ppl

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9 weeks?? Ugh that's scary. Did you eventually get paid for all the weeks you claimed during adjudication?

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ya i got backpay for everything but it was HELL waiting. couldnt pay rent on time got charged late fees. thanks ESD!!!

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Back to your original question about moderation - I did find an email address for the site administrators at the very bottom of the page. Maybe try sending a message there specifically about the harassment issues? Might be more effective than the report button.

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Good suggestion, I'll try that. Thanks for being one of the helpful people here!

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Update for anyone finding this thread: I called ESD this morning and finally got through to a representative after about a 45-minute wait. The agent confirmed they're experiencing extremely high call volumes right now due to some recent system changes. They recommended using the online message center in eServices for most issues rather than calling. Apparently messages are currently being responded to within 3-5 business days, which is actually faster than getting through by phone for many issues. For those who absolutely need to speak to someone by phone, they said their lowest call volumes are currently Wednesday and Thursday afternoons between 2-4pm.

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Thank you for coming back to update us! I'll try the message center too, though my issue feels urgent. I appreciate you sharing the best times to call - I'll definitely try Wednesday afternoon if I can't get through tomorrow morning.

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UPDATE: I finally got through! For anyone having the same problem, here's what worked: I called exactly at 8:00am, pressed 1 for English, then 3 for questions about an existing claim, then 2 for all other questions. I was put on hold for about 35 minutes but finally got a real person! They fixed my issue in about 10 minutes. Just wanted to update in case someone else finds this thread with the same problem. Persistence is key!

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congrats!!! so glad u got it fixed!!

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