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UPDATE: I finally got through to ESD! Turns out there were TWO issues: 1) They were using quarters that included my injury period, and 2) One of my union employers hadn't properly reported all my wages. The agent helped me request an alternate base year calculation AND file a wage correction. She said my benefit amount should increase substantially once these are processed. For anyone having similar issues - check both your base year AND make sure all your wages were properly reported!
so did they let u choose which quarters to use or do they just automatically use the most recent ones for alternate base year?
For the alternate base year, ESD uses the 4 most recently completed calendar quarters before you filed your claim. You don't get to pick and choose specific quarters - it's a defined period. The standard base year is the first 4 of the last 5 completed quarters, while the alternate base year is the last 4 completed quarters.
Congradulations on getting your payments! I'm in my 7th week of adjudication and literally about to be evicted. I tried calling the governors office yesterday afternoon but the woman who answered was super rude and said they don't handle ESD issues anymore and hung up on me. Maybe it depends who answers? I'm going to try again tomorrow morning and hope for someone different. This whole system is designed to make people give up i swear.
I'm so sorry you're dealing with that! That's really strange because they were super helpful when I called. Definitely try again and maybe try earlier in the day. When I called, I simply said "I'm calling because I've been stuck in ESD adjudication for over a month despite being approved for benefits, and I'm hoping someone could help point me in the right direction." Very polite and not demanding. The eviction situation sounds urgent - don't forget to also look into emergency rental assistance in your county while you wait for unemployment to come through.
Thanks for sharing your timeline! Quick question - after your payments were approved, how long exactly did it take for the money to appear in your bank account? I'm asking because my adjudication just cleared yesterday (after 6 long weeks), and my ESD account shows payments were sent, but nothing in my bank yet. Getting anxious since I have rent due Monday!
For me it was about 18 hours between status changing to "paid" in the ESD system and the money hitting my bank account. But I've heard it can take 24-48 hours depending on your bank. If ESD shows it as paid, you should be good! The first payment batch can sometimes take a bit longer than subsequent ones.
One more tip - while those status changes are typically positive signs, it's also a good time to check your correspondence in eServices. Sometimes they'll request additional information while the status is changing, and those notices can be easy to miss. Make sure you're checking both your dashboard AND your correspondence/letters section daily.
just wondering did u get the money yet? im in the exact same boat right now, won appeal yesterday and shows paid but nothing in my bank yet
For anyone reading this thread in the future: the standard processing time for ESD payments after they show as "paid" in the system is 2-4 business days for direct deposit. If it's been longer than that, first verify your banking information is correct in your eServices account, then contact ESD if necessary. Also, be aware that large backpay amounts from appeals are sometimes flagged for additional verification as a fraud prevention measure, which can add 1-2 extra days to the process.
Javier Morales
For what it's worth, I've compiled some of the most helpful information from various posts (including yours) into a document about navigating common ESD issues. Things like adjudication timelines, required documentation for identity verification, and the appeals process. Would you mind if I shared it here? I've made sure to remove any personally identifiable information. I think a resource like this could help reduce some of the repetitive questions and frustrations people experience.
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FireflyDreams
•That sounds fantastic! Please do share it. I'm happy that some of my experiences could help others, even if I'm taking a step back from active posting. That's exactly the kind of supportive community effort I'd hoped to see here.
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Natasha Kuznetsova
btw does any1 know if we still have 2 do job search activities if were on standby status? my boss says ill be back in 4 weeks but ESD website is confusing me
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CosmicVoyager
•If you have approved standby status, you don't need to complete job search activities during the standby period. However, you must still file your weekly claims and be able and available for work. Make sure your standby status is actually approved in your ESD account - don't just take your employer's word for it. Check your determination letters in your online account or call ESD to confirm.
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