


Ask the community...
Thanks everyone for all the helpful information! I'm going to try calling tomorrow to see if I can get the overpayment percentage reduced before they start taking it out. Hopefully my claim processes quickly without any issues. I'll update here when I find out more for anyone who might be in the same boat.
Has ANYONE ever successfully gotten through to ESD on the first try?? I swear their phone system is DESIGNED to be impossible! Last time I needed to talk to someone it took me TWO WEEKS of calling multiple times a day!
I've never gotten through on the first try. The Claimyr service I mentioned before really does work for connecting you quickly. Otherwise, the best strategy I've found is calling at exactly 7:59am and going through the prompts so you're in the queue right when they open at 8am. Even then it's hit or miss.
Here's a tip that might save you time: sometimes these educational employee denials can be reversed more quickly by speaking directly with an adjudicator rather than going through the full appeal process. When you call ESD (which is admittedly difficult), specifically ask for your claim to be reviewed by an adjudicator regarding the educational employee provision. Emphasize that you were a temporary employee without reasonable assurance. Some adjudicators can overturn these decisions on the spot when they see it was clearly misapplied to a temp worker.
Just wanted to share that I had a similar issue last year as a part-time admin at a university. The key to getting it resolved was documenting everything about the temporary nature of my position. I collected emails from my supervisor confirming my assignment end date, my original job offer showing the temporary status, and the fact that there was no guarantee of future employment. My appeal was approved in about 4 weeks. In the meantime, I struggled financially, but I kept filing my weekly claims as required. When I finally won, I received all my back payments in one lump sum. For those struggling to reach ESD by phone, I eventually used Claimyr.com after wasting days trying to get through. Their service put me in line and called me back when an agent was available. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent I spoke with was actually really helpful and flagged my case for expedited review once I explained my situation. Sometimes reaching a human makes all the difference!
The ESD system is COMPLETELY BROKEN when it comes to business closures! They expect verification from companies that don't exist anymore!! I waited SEVEN WEEKS in adjudication after my employer went bankrupt. The only thing that finally worked was getting my state representative involved - I contacted their constituent services office and they reached out to ESD on my behalf. Had my claim approved within 48 hours after that. They have some kind of special ESD liaison who can actually get things done. Don't waste your time with the regular phone lines!
UPDATE: I wanted to let everyone know what finally worked! I used Claimyr to get through to ESD yesterday (thanks for that suggestion!), and explained the business closure situation. The agent could see all my documentation but said the claim was stuck because there was a verification flag that needed manual override. She processed it right there on the phone and said I should see payments for all my backed-up weeks within 48 hours! I'm so relieved - this has been incredibly stressful. The agent also mentioned that business closure claims often need special handling and recommended that others in this situation specifically mention "business closure verification" when they call in.
Eli Butler
Unfortunately you can't technically backfill job search activities, but you can document anything you actually did in those weeks (applications, resume submissions, networking, etc.). When you finally speak with an agent, explain your misunderstanding about the requirements. Sometimes they'll give you a one-time exemption if you can show you were actively looking but just not documenting properly. If you already have a job lined up at your new location with a future start date, you might qualify for "standby" status which would exempt you from job search requirements temporarily. But you'd need to apply for that specifically.
0 coins
Ian Armstrong
•Thank you so much for all this information. I do have some emails showing job applications I sent out, so I'll gather those. I don't have a job lined up yet though, so I'll make sure to do my 3 activities per week going forward. This whole system is so complicated!
0 coins
Marcus Patterson
One additional thing to check - log into your eServices account and look for any alerts or questionnaires they might have sent. Sometimes they need additional information but the notification gets filtered to spam. Also, military spouse claims sometimes require an additional Military Spouse Declaration form that's separate from your initial application. If all else fails, you can also try contacting the WorkSource office in your new location - sometimes they have direct channels to ESD staff and can help move things along. Good luck!
0 coins
Ian Armstrong
•I just checked and don't see any pending questionnaires, but I'll keep checking daily. I submitted the Military Spouse Declaration with my initial claim, but maybe I should resubmit it just to be safe? I'll also reach out to the local WorkSource office tomorrow. Thank you everyone for all your helpful suggestions!
0 coins