Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had an in-person interview back in February, and I was so nervous I almost didn't sleep the night before! But honestly, it was fine. The interviewer was very professional and just went through a checklist of questions. They did ask me details about my two most recent job search activities, so make sure you can talk about specific positions you've applied for and any follow-ups you've done. They're mainly checking that you're actually looking for work and available to accept suitable jobs. My benefits continued without interruption after the interview.

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Lucky you! My interviewer was awful and kept trying to trip me up with trick questions!! Asked me why I applied for jobs that weren't "suitable" for my background! How am I supposed to know what THEY consider suitable???

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Oh that's unfortunate! My interviewer explained that "suitable" means related to your skills, experience, and within reasonable commuting distance. They just want to see good-faith efforts to find appropriate work, not that you're applying to random jobs just to check a box. Maybe different offices have different approaches?

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One more important point: if you've been receiving benefits for only a week, this might actually be an Eligibility Review Interview (ERI) rather than a random verification. ERIs typically happen within the first few weeks and are more comprehensive. This would also explain why they're doing it in-person rather than by phone. For an ERI, be prepared to discuss: 1. Your employment history (last 18 months) 2. Reason for separation from your last employer 3. Any potential availability issues (transportation, childcare, health) 4. Your salary expectations and type of work you're seeking If there were any questions about your initial eligibility, this is when they'll address them.

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Oh! That makes more sense actually. The letter I got does say "Eligibility Review Interview" at the top. I was laid off due to a company restructuring, so I should be fine for the separation reason, but I'll make sure to prepare answers for all these points. Thanks for the heads up.

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Just wanted to say good luck! The unemployment system can be so confusing especially when you have brief periods of work in between. Hope you get it sorted out soon! 👍

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Thank you! I appreciate the encouragement. It's definitely stressful trying to figure all this out.

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One more thing to keep in mind - since your benefit year is ending soon, you might want to prepare for filing a new initial claim. Make sure you have information about all your employment over the past 18 months handy, including that brief 2-week job. You'll need employer names, addresses, employment dates, and earnings for the new application.

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This is good advice. Also remember that when you file a new initial claim after your benefit year ends, there's usually a one-week waiting period before benefits start again, so plan your finances accordingly!

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omg i just remembered!! there was a glitch in the ESD system back in february where a bunch of people got wrongly disqualified. maybe its happening again?? the website has been super glitchy lately

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While there have been system issues, OP found the actual problem - the system shows they voluntarily quit when they didn't. This is most likely either a data entry error when filing or possibly an employer miscoding the separation reason. Technical glitches usually cause delays, not incorrect separation reasons. Either way, OP needs to appeal and try to contact ESD directly.

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Quick update for anyone following this thread - the Claimyr service I mentioned above worked for me during two separate claim issues. Both times I got through to ESD in less than 20 minutes after spending days trying on my own. The agents were able to fix my issues immediately once I actually reached them. For anyone in a similar situation as OP, remember that you have multiple options: 1. Appeal through eServices (always do this first to meet deadlines) 2. Try to reach ESD directly (phone or services like Claimyr) 3. Visit a WorkSource office in person 4. Contact your state representative Don't rely on just one method - use all available channels when your benefits are on the line. And always keep filing those weekly claims, even when disqualified!

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Update: I tried the Claimyr service and got through to ESD today! The agent confirmed it was an application error where somehow "voluntary quit" got selected instead of "business closure." She filed a correction request that should process in 72 hours. She said to keep filing weekly claims, and once it's fixed, I'll get backpay for all weeks. THANK YOU everyone for the help - especially the Claimyr recommendation. Worth every penny to finally talk to someone who could help!

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my cousin works at esd and she says they are super backed up right now because of some new system update. could just be a mistake caused by that. she says lots of claims are getting weird status changes temporarily

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While system updates can certainly cause temporary issues, 'disqualified' status usually indicates a specific determination. It's best not to assume it's just a technical glitch, as this could delay addressing the actual issue. Always best to contact ESD directly to verify rather than guess about what might be happening.

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UPDATE FROM ORIGINAL POSTER? Did you manage to find out what happened or reach someone at ESD? I've been following this thread because I'm worried the same thing might happen to me.

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Finally got through to ESD this morning! Turns out her former employer contested the claim saying she had performance issues, which is completely untrue. The agent said we'll receive detailed information about the appeal process in 3-5 days. Going to gather all documentation proving it was a downsizing. The agent confirmed we should keep filing weekly claims. Thanks everyone for your help and advice during this stressful time!

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btw make sure ur checking ur physical mail too!! when my acct got locked out esd sent me a letter with a temp password but never emailed it. might be worth checking ur mailbox if u havent

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That's a really good point! I've been so focused on email and phone that I haven't been checking my mail as carefully. Will definitely look through it today.

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Just following up - were you able to get this resolved? The Account Recovery through SAW really should work if you use your original information. Sometimes you have to try it at odd hours when their system isn't overwhelmed (like early morning or late evening).

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Update: SUCCESS! I tried the Account Recovery option with my original email at 6:30 this morning and it worked! Then I was able to update my authentication options and add my new email address as a secondary contact. Thank you everyone for saving me from making a huge mistake by deleting my account!

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