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How to set up direct deposit for Social Security survivor benefits before my February appointment?

I'm trying to figure out the direct deposit setup process for Social Security benefits. My situation is a bit complicated - I don't qualify for my own retirement benefits (not enough work credits), but I do see my Medicare information in my SSA account. I have a phone appointment in February to apply for survivor benefits after my husband's passing, but I want to be prepared. Should I be setting up direct deposit information in my account now, or will the SSA representative handle that during the phone appointment? I've been navigating the SSA website for hours and just get more confused with each click. Any advice from those who've been through the survivor benefits process would be greatly appreciated!

Paolo Romano

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During your survivor benefit application phone appointment, the SSA rep will definitely ask for your direct deposit information, so you don't need to set it up beforehand. Make sure you have your bank account number and routing number ready for that call. They'll input everything directly into their system while you're on the phone. One tip - if you haven't already done so, gather your marriage certificate, spouse's death certificate, and your most recent tax return before the call. Having those documents ready will make the process much smoother. The survivor benefit application process is actually quite thorough, and they'll cover everything you need during that scheduled appointment.

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Thank you so much! That's a relief to know they'll handle the direct deposit during the call. I've got copies of our marriage certificate and his death certificate ready, but I hadn't thought about having the tax return handy. Will definitely have my banking info prepared as well. I appreciate the guidance!

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Amina Diop

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they actually mess up direct deposit info ALOT!! happened to my mom and took 3 months to fix!!! make sure u repeat the numbers back to them like 5 times and ask them to read it back to u too. and write down who u talked to

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Oh no, that sounds awful for your mom! Three months without benefits would be devastating. I'll definitely double and triple check the numbers and get the rep's name. Thanks for the warning!

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Is anyone else SICK of how hard they make this whole process?? I spent WEEKS trying to apply for my survivor benefits after my wife died last year. The website is a maze, phone lines are always busy, and when you finally get through, half the time they give you wrong information. I ended up having to go to the office in person after wasting hours on hold. And even then, my first payment was delayed by 6 weeks! The whole system is designed to frustrate elderly people who are already dealing with grief.

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I feel you. Lost my husband in 2023 and the process was a nightmare. Had to explain the same situation to 4 different people and got different answers every time. Sending you strength.

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Javier Torres

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I understand the frustration, but in my experience working with widowed clients, survivor benefit applications are actually prioritized by SSA. The key is preparation and persistence. Gather all documents beforehand (marriage certificate, death certificate, birth certificate, most recent tax return), make a checklist of questions, and be prepared to advocate for yourself. One tip that's helped many of my clients: if you keep getting disconnected when calling SSA, try using the Claimyr service at claimyr.com - they've helped many of my clients connect with an actual SSA agent without the endless hold times. They have a video demo at https://youtu.be/Z-BRbJw3puU showing how it works. It can make the process much less stressful during an already difficult time.

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Emma Wilson

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just wondering but does anyone know if survivor benefits are more than regular retirement?? my wife gets her own SS but im wondering if she should switch to survivors when i pass (im 12 yrs older). thx

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Paolo Romano

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It depends entirely on your benefit amount versus her own. If your benefit is significantly higher than hers, then yes, she would likely get more from survivor benefits. As a widow, she could receive 100% of your benefit amount if she claims at her Full Retirement Age (FRA) or later. If she claims survivor benefits earlier (as early as age 60), the amount would be reduced. For planning purposes, she should look at both benefit amounts and consider when the optimal time to switch would be. The highest-earning spouse's benefit is the one that continues after death, essentially.

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QuantumLeap

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I went through this exact process last year after my husband died. Here's what to expect: 1. During your phone interview, they will definitely set up direct deposit - have your routing and account numbers ready 2. The application takes about 30-45 minutes (mine took longer because I kept crying, the rep was very patient) 3. You'll need your spouse's death certificate, your marriage certificate, and your banking info 4. They'll ask about your work history since you mentioned not having enough credits 5. They'll also ask about any other pensions or retirement income you might have 6. You'll probably get confused about the difference between survivor benefits and widow(er) benefits - they're the same thing, different terminology One thing to note: after approval, it took about 6 weeks for my first payment to arrive, even with direct deposit set up. So don't panic if it takes a while. Wishing you strength during this difficult time.

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Thank you for sharing your experience so thoroughly - this really helps me know what to expect. I was definitely confused about survivor vs. widow benefits terminology! I'll make sure to prepare emotionally for the call too. It's been 7 months since he passed, but talking about it officially still brings up a lot. I appreciate the heads-up about the payment timeline so I don't panic if it takes a while.

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Do you know if you're eligible for survivor benefits? I thought there was an age requirement or you need to be caring for children under 16.

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Paolo Romano

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You're right that there are specific eligibility requirements. Generally, widow(er)s can claim survivor benefits as early as age 60 (or 50 if disabled). If caring for the deceased's child under 16, a widow(er) can claim at any age. There are also benefits for unmarried children under 18 (or 19 if still in high school), and in some cases, dependent parents and divorced spouses. Without knowing the original poster's age or full situation, it's hard to say for certain, but since they have Medicare (typically available at 65+), they likely meet the age requirement for survivor benefits.

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Amina Diop

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my aunt tried to setup direct deposit online and SSA website crashed halfway thru!! she had to start all over lol. the website is so bad

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Their website is TERRIBLE! It's like they designed it in 1995 and never updated it. I tried to check my benefit verification letter last month and got locked out of my account for no reason. Had to call and wait 2.5 HOURS just to get my account unlocked. They really don't care about making things accessible for seniors who didn't grow up with computers.

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QuantumLeap

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Something important to remember about survivor benefits that surprised me: if you're applying based on your deceased spouse's record, you aren't limited to what they were receiving at death. If they claimed benefits early (before FRA), you might actually get more than what they were receiving. Your benefit would be based on their primary insurance amount (PIA), not their reduced benefit amount. Also, even though you mentioned not having enough credits for your own retirement benefits, the SSA will still check if you'd qualify for any benefits on your own record, just to be thorough. They'll award you whichever benefit is higher (though in your case, it sounds like the survivor benefit will be the only option). Let them handle the direct deposit setup during the call - one less thing for you to worry about now.

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That's really helpful information about how they calculate the benefit amount! My husband did claim early at 62, so maybe my benefit will be different than what he was receiving. I worked part-time for about 15 years but took a lot of time off when our kids were young, so I only have about 28 credits - not enough for my own retirement. I appreciate all these insights!

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