PA UC says 'no wages found' after 7 years of employment - urgent help needed

This is a classic employer reporting issue. Your boyfriend needs to gather proof of employment right away - W2s for the past 18 months, recent pay stubs, and a letter from HR confirming his employment dates and wages if possible. Next, he should file an appeal immediately using the PA UC appeal form. There's a specific option for "wage investigation." In the explanation section, he should clearly state that he worked for [employer] for 7 years but the system shows no wages. Don't wait for this to resolve itself - these issues can take weeks to fix if you don't actively push for resolution.

omg the exact same thing happend to my cousin last month!! the system said zero wages but he worked at walmart for like 4 years. turns out his employer had his ssn wrong in there system by ONE digit. took forever to fix tho

Don't waste your time with CareerLink for this specific issue. They handle job placement services but NOT wage record problems. This is 100% a UC issue that needs to be addressed directly with the UC office. The PA UC system is COMPLETELY BROKEN and will NOT fix this automatically. You NEED to get through to an actual UC representative to resolve this. Call 1-888-313-7284 starting EXACTLY at 8:00 AM (not 8:01, not 7:59) and keep calling until you get through. When the automated system asks why you're calling, say "missing wages" very clearly. Good luck, you'll need it with this garbage system!

This is likely one of three issues: 1. Your boyfriend's employer has been misreporting his SSN on quarterly wage reports (most common) 2. His employer may be misclassifying him as an independent contractor rather than an employee (somewhat common) 3. The employer may not be reporting wages to PA at all (rare but serious) Here's what he needs to do in this specific order: 1. File a "Request for Wage Investigation" through his UC dashboard immediately 2. Upload PDF copies of his W2s from the past 18 months as supporting documentation 3. Continue filing weekly claims even though they'll show $0 benefit amount (this preserves his claim date) 4. Contact his employer's payroll department to verify his SSN is correct in their system 5. Request a "Wage and Separation Information" form from his employer Don't be surprised if this takes 4-6 weeks to resolve, but it CAN be fixed. These issues happen more often than you'd think.

Sorry to jump in but this reminded me of my own nightmare with PA UC last year. My problem wasn't exactly the same but also involved missing wages. The online system was USELESS for fixing it. I ended up having to get my state representative involved after 2 months of getting nowhere. Don't hesitate to contact your state rep if this drags on - they have special channels to UC and can often get things unstuck.

Make sure he's logging into the RIGHT website!!! There's the old UC system and the new one and sometimes people file on the wrong one. Double check he's on https://benefits.uc.pa.gov and not one of the older sites.

One more critical thing - if your boyfriend worked for a multi-state employer, sometimes wages get reported to the wrong state. Ask him if his employer has locations in other states or if their headquarters is in another state. If so, he may need to request a combined wage claim that pulls in wages from multiple states.