PA UC determination timeline after supervisor escalation through state representative?

I had almost the exact same situation in January. After my state rep got involved, it took about 8 business days from the supervisor escalation to getting my determination letter. The UC agent called me on a Tuesday saying it was going to a supervisor, and the following Friday I could see that my payment was processed in the system. The actual determination letter came in the mail the next Monday. Hang in there - once it hits supervisor level things usually move pretty quickly.

state reps dont actually do anything except send a email to the same people u can contact urself. its all about getting lucky with who reviews ur claim. took me 3 MONTHS even with my rep 'helping' me

I was in this exact position back in February! The whole process was SO frustrating. After my state rep got involved and my case went to a supervisor, I waited... and waited... and waited some more. THREE WEEKS went by with nothing!! I called every day but kept getting the runaround that "it's with a supervisor" and "there's nothing we can do but wait." Finally, I broke down and used Claimyr (claimyr.com) to actually get through to a live person without the busy signals and hours on hold. The agent I spoke with was able to see that my file had been assigned to a specific supervisor but was sitting in their queue. They flagged it as urgent and I got my determination just 2 days later! You can see how it works in their video demo: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. Seriously saved my sanity.

When mine was escalated to a supervisor last year it took almost a month to get resolved and that was WITH my state rep's help. The problem is there's a huge backlog of cases and not enough supervisors. It really depends on what type of issue they're reviewing too. What's your open issue about? If it's identity verification that usually goes faster than eligibility questions or employer disputes.

i had my state rep help me too!!! took about 12 days after that for my determination and payment. they backdated everything and i got all my money at once it was like $4700!!! dont give up hope

Just to provide some context on how the supervisor review process works: When a claim gets flagged by a state representative's office, it gets marked as a legislative inquiry which does move it into a priority queue. However, there are multiple levels of priority, and multiple supervisors handling different types of issues. The timeline generally works like this: 1. Initial supervisor review: 3-5 business days 2. If they need additional information: Add 5-7 more days 3. If there's an employer dispute involved (like in your case): Add 7-10 more days while they contact the employer Since you mentioned it's an employer dispute, I'd estimate you're looking at 15-20 business days total from the supervisor escalation to determination. This is assuming the employer responds promptly. If you don't receive any updates by day 10, I would recommend contacting the state rep's office again and asking them to follow up. They can check the status without you having to get through the main UC phone lines.

mine took 6 days from spervisor to determination but then another 2 weeks before money actually hit my account so dont get 2 excited when u get approved

just curious, which state rep did u contact? i'm in allegheny county and wondering who to call

One thing to keep in mind: while your claim is under supervisor review, make sure you're still filing your weekly claims! A lot of people make the mistake of stopping their weekly certifications while waiting for a determination, but you need to keep filing to get all your back weeks once approved.

this is why the whole system is a joke. u literally need to get politicians involved just to get what ur owed. such a broken process.