PA UC appeal acknowledgment letter received - what happens NEXT in the process?
Hey everyone, feeling anxious here! Yesterday I got an email from PA UC saying to check my dashboard, so I logged in and found a letter acknowledging my appeal request was received. It's dated April 3, 2025 but doesn't give ANY timeline for when a hearing might be scheduled. The letter just confirms they got my appeal for being denied benefits due to "voluntary quit" (which is completely wrong - I was laid off when my department was dissolved). Has anyone gone through the appeals process recently? How long should I expect to wait before hearing about a scheduled hearing date? What should I be doing in the meantime? Still file weekly claims? I'm already 5 weeks without income and getting desperate.
22 comments
Ellie Perry
yep thats normal they just letting u know they got it. youll get another letter with your hearing date maybee in 2-3 weeks
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Mohamed Anderson
•Only 2-3 weeks? That's actually better than I expected. So they'll mail the hearing date letter, not email it? Should I be watching my mailbox or my UC dashboard?
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Landon Morgan
You absolutely need to keep filing your weekly claims while waiting for your appeal hearing. This is extremely important! If you win your appeal, you'll only get paid for weeks that you properly certified for. Missing weekly claims means permanently losing benefits for those weeks, even if you win your appeal. The acknowledgment letter is just the first step. Next, your case will be assigned to a referee who will schedule a hearing. Current timeframes are averaging 4-6 weeks from appeal filing to hearing date in Pennsylvania, though it can vary by region and case complexity. You'll receive an official Notice of Hearing with the date, time, and whether it's phone or in-person (most are still by phone). Start gathering your evidence now - emails about the layoff, communication about your department dissolving, anything that contradicts the "voluntary quit" determination. Have all your employment dates and supervisor contact info ready.
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Mohamed Anderson
•Thank you! I've been filing every Sunday but wasn't sure if I should continue since they're just getting denied each week. I'll definitely continue filing. I have emails from my manager announcing the department dissolution and the HR paperwork listing my separation as a "position elimination" so hopefully that's enough evidence. Do I need to submit this ahead of time or bring it to the hearing?
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Teresa Boyd
I went through this last year and it was a NIGHTMARE!!! My appeal took almost 3 months before I even got a hearing date. Then they rescheduled it TWICE. By the time I finally had my hearing (which lasted 15 minutes), I was already back working somewhere else because I couldn't wait any longer without income. The whole PA UC system is BROKEN and designed to make people give up!!!! Don't expect ANYTHING to happen quickly.
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Lourdes Fox
•OMG this is my worst fear - 3 months without any income? How did you survive? I have maybe 6 weeks of savings left and then I'm in serious trouble. Did you at least win your appeal? Did they pay back benefits?
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Teresa Boyd
•I did win the appeal and got all my back payments in one lump sum but it was TOO LATE by then! I had already maxed out credit cards and borrowed money from family which was humiliating. The system is designed to make you desperate enough to take ANY job even if it pays way less than you're worth. That's exactly what happened to me.
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Bruno Simmons
After you receive the acknowledgment letter, your appeal gets assigned to a referee (UC hearing officer). Once assigned, they'll send you a Notice of Hearing with the exact date/time and instructions. In PA, the process typically takes 3-5 weeks from appeal filing to hearing date, though it can be longer depending on your service center's backlog. The hearing itself will likely be conducted by phone, so make sure your phone number is up-to-date in your UC portal. Prior to the hearing, you'll want to: 1. Continue filing weekly claims without fail 2. Gather all documentation proving your separation was due to layoff, not voluntary quit 3. Prepare a brief timeline of events leading to your separation 4. List any witnesses who can verify your department was dissolved You can submit documentation ahead of time by uploading it to your dashboard or faxing it to the number listed on your hearing notice. I recommend having duplicate copies ready during the actual hearing. If your appeal is successful, you'll receive payment for all weeks you properly certified, usually within 7-10 days of the decision.
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Mohamed Anderson
•This is super helpful - thank you! I've been keeping records of everything since I was laid off in February. So it sounds like I should expect to hear something by early May based on normal timelines? The only witness would be my former manager, but I'm not sure she'd be willing to participate. Is it absolutely necessary to have witnesses or will my documentation be enough?
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Bruno Simmons
•Documentation is often sufficient, especially if you have official HR paperwork stating "position elimination" - that's very strong evidence. If your former manager won't participate voluntarily, you can request the referee to subpoena them, but that's usually only necessary in complicated cases. Your timeline sounds about right - early to mid-May is a reasonable expectation for a hearing date based on current processing times.
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Aileen Rodriguez
anyone here tried using Claimyr to get through to UC? i was in a similar situation waiting on my appeal last month and couldn't get ANYONE on the phone to tell me what was going on. friend told me about this service claimyr.com that gets you through to an actual UC rep instead of busy signals all day. worked for me - got through in like 20 min when i had been trying for WEEKS on my own. they have a video demo of how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 the agent i spoke with was able to tell me my appeal status and gave me an estimated timeframe for my hearing. gave me peace of mind at least knowing things were actually moving forward.
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Ellie Perry
•is it expnsive? seems sketchy to pay someone just to make a phone call
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Mohamed Anderson
•I might try this. I've called the UC hotline about 25 times this week and either get a busy signal or the automated message saying call volume is too high. I just want to know if there's anything else I should be doing while waiting. Thanks for sharing!
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Zane Gray
I'm confused about something...u said u got denied for "voluntary quit" but then u say u were laid off? Those r compltely different things. If u quit then ur not eligible for benifits but if u were laid off u should be eligible. Did u tell them u quit at some point?? Maybe thats why ur getting denied.
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Mohamed Anderson
•No no, that's exactly why I'm appealing! They incorrectly classified my separation as a "voluntary quit" when I was actually laid off due to my entire department being eliminated. I never quit - I was told my last day would be Feb 28 because my position no longer existed. That's why I'm so frustrated and appealing the decision. Their determination was completely wrong.
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Zane Gray
•Ohhh I see!! that makes sense now. yea they do that alot actually. my cousin got laidoff too and they said he was fired for misconduct which was total BS. he appealed and won but took like 6 weeks. make sure u have proof from hr about the layoff ur gonna need it!!
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Lourdes Fox
My appeal process took exactly 24 days from acknowledgment letter to hearing date notice, then another 14 days until the actual hearing. This was in February 2025, so pretty recent. My hearing was by phone and lasted about 30 minutes. The referee asked me questions first, then my former employer, then allowed cross-examination. I won my appeal because my employer couldn't prove misconduct (different issue than yours, but similar process). One thing I'd recommend - when you get your hearing notice, it will include instructions for submitting evidence. Don't wait until the hearing to present your documentation. Submit it according to their instructions at least 3 days before your hearing date so the referee has time to review everything. Good luck! The waiting is definitely the hardest part.
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Mohamed Anderson
•This is so helpful to hear about your recent experience! I'm hoping mine moves along similarly to yours. Did you have to do anything special to prepare for the phone hearing? Was it formal like a court proceeding or more conversational? I'm getting nervous about the whole thing.
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Lourdes Fox
•It's definitely formal, but not intimidating if you're prepared. The referee will swear you in at the beginning. I made an outline of key points I wanted to make and kept all my documents sorted and labeled so I could easily reference them. Have a quiet place for the call where you won't be interrupted. The referee controls the conversation completely - don't interrupt anyone and wait for your turn to speak. Focus on facts rather than emotions. Mine was originally scheduled for 45 minutes but only took 30.
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Ellie Perry
i had an apeel last year and won it. they asked ME questions first then my boss. my boss didnt even show up to the hearing call so i won automatically lol. but they still asked me stuff. make sure ur by ur phone when they call!!
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Maggie Martinez
•Wait, if the employer doesn't show up for the appeal hearing, you automatically win? Is that always the case? My old company is terrible about responding to anything administrative so they might not bother showing up either.
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Bruno Simmons
•Not exactly automatic - if the employer fails to participate, they can't present their side of the case, which significantly improves your chances of winning. However, the referee will still evaluate all available evidence. If the employer already submitted documentation supporting their position, the referee will consider that even if they don't attend the hearing. The burden of proof is on the employer to prove willful misconduct or voluntary quit, so their absence definitely helps your case.
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