Pennsylvania Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

why dont u just go to ur local careerlink office? they can sometimes help with uc issues and u dont have to wait on the phone. thats what i did when i had problems last year

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This is partially correct, but CareerLink staff can't directly resolve UC claim issues - they're separate departments. CareerLink can help with job search requirements and general questions, but for claim-specific issues like payment holds or open issues, you still need to speak with an actual UC representative. Some CareerLink offices do have UC courtesy phones that might have slightly better connection rates than calling from home.

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Thanks for suggesting this. There's a CareerLink about 30 minutes from me. If I can't get through on the phone I might try going there as a last resort.

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Just checking in - were you able to get this resolved? I'm curious if you found out what the employment separation issue was.

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Mei Liu

That's awesome news! So glad you got it sorted out. It's crazy how something as simple as a date discrepancy can hold up everything for weeks. Definitely keeping Claimyr in mind if I ever have UC issues again - seems like it really works!

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Congratulations on getting it resolved! That's such a relief. It's really frustrating how these small discrepancies can cause so much stress and delay, especially when you're depending on those payments. Thanks for sharing your experience with Claimyr too - it's helpful to know there are actual solutions out there that work when the regular phone system is basically impossible to get through on.

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It looks like you received a notice saying your appeal was "reviewed as invalid" because it was filed on the "incorrect determination." This can be frustrating and confusing. This typically happens when you appealed something different than what EDD thinks you were trying to appeal, or you may have used the wrong form or process for what you're contesting. Your next steps should be: - Carefully read the "Further Appeal Rights" section of your decision letter - it should explain exactly what to do next - Make sure you're appealing the specific determination you disagree with (using the correct form/reference number) - If you're confused about which determination to appeal, call EDD directly for clarification - Consider whether you need to file a new appeal that specifically addresses the correct determination Don't give up if you believe you have legitimate grounds for appeal. The system can be technical, but following their specific instructions in the "Further Appeal Rights" section is crucial to having your appeal properly considered.

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What does that mean?

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@Brittany Diem It means that when you filed your appeal, you may have referenced the wrong determination number or appealed a different decision than the one you actually wanted to challenge. For example, if you received multiple notices from unemployment like (an eligibility determination, overpayment notice, or benefit calculation ,)you need to make sure you re'appealing the specific one you disagree with using the exact reference number from that determination. The appeal system is very technical - they want to make sure your appeal is filed against the right decision so they can address your specific concerns. Since it was marked invalid, "you" ll'need to file a new appeal following the instructions in the Further "Appeal Rights section" to make sure it gets properly processed this time.

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I just wanted to jump in and say don't panic about the process! I know it seems overwhelming but everyone here has given you solid advice. The key things are: 1) Call ASAP to request the phone hearing (mention transportation hardship), 2) Submit the form at least 7 days early, 3) Get your documentation super organized with dates/details, and 4) Test your phone setup beforehand. I've seen people stress themselves out so much about the hearing that they forget the basics. You clearly have good records if you're keeping a spreadsheet, so you're already ahead of a lot of people. The referees deal with these cases all day - they're not out to get you, they just need to see that you followed the rules. Take a deep breath and tackle it one step at a time!

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This is exactly the kind of encouragement I needed to hear! You're right, I was starting to spiral a bit thinking about all the ways this could go wrong. Breaking it down into those four clear steps makes it feel so much more manageable. I'm going to call first thing in the morning to request the phone hearing, and I already have my spreadsheet ready to go. It's really helpful to know that the referees aren't trying to trip me up - I kept imagining some kind of hostile interrogation, but it sounds like they just want to understand the facts. Thanks for the reality check and the step-by-step approach!

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I went through a similar situation with my PA UC appeal hearing last year. You absolutely CAN request a phone hearing - I had the same transportation issue since the office was over 2 hours away. Here's exactly what you need to do: Call the UC Service Center RIGHT NOW and ask for a "telephone hearing due to transportation hardship." They'll send you a form to fill out, but make sure you submit it at least 7 days before your hearing date. Don't wait on this! I made the mistake of calling just 5 days before and it was cutting it close. The phone hearing itself was actually much less stressful than I anticipated. Just make sure you're somewhere quiet with good reception and have all your documents organized. The referee will ask similar questions to what they would in person, so be ready with dates, details, and any evidence you have. You've got this - the transportation hardship is a totally valid reason and they approve these requests regularly!

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Thank you so much for the detailed breakdown! It's really helpful to hear from someone who went through the exact same situation. I was getting worried about the timing since my hearing is next month, but it sounds like I still have enough time if I call tomorrow morning. Quick question - when you submitted the form, did you get any kind of confirmation that they received it? I'm paranoid about things getting lost in their system based on some of the horror stories I've read here. Also, did they give you a new hearing notice once the phone request was approved, or did they just call at the original time? I want to make sure I don't miss anything important!

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This is exactly what I needed to see! I've been pulling my hair out for the past week with the same issue after completing IDme verification. Got the "technical error" messages initially, then the username/password loop, and now I'm getting random "session timeout" errors. I tried all the browser troubleshooting steps multiple times with no luck. Reading through everyone's experiences here, it's clear this is a systemic issue with PA UC's backend not properly handling the IDme integration. The fact that so many people are experiencing identical problems after verification really shows how broken their system is. I'm definitely going to try the Claimyr service - at this point I'd rather pay a small fee than waste more weeks trying to get through their impossible phone system. Thanks Paolo for the detailed updates and everyone else for sharing your solutions. This thread is going to save me so much time and stress!

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@Lorenzo McCormick You re'describing the exact same progression I went through! Started with technical "error, then" the username/password loop, and finally random session timeouts. It s'like their system has a predictable failure pattern after IDme verification. The Claimyr route really is the way to go - I was skeptical about paying for it at first, but when you consider how much time and stress it saves, it s'totally worth it. Plus missing even one week of benefits costs way more than their service fee. Hope you get it sorted quickly!

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Just want to add my experience to this thread since it might help others - I had this exact same issue last month after IDme verification on PA UC. Like others mentioned, I went through the whole cycle: technical errors, then the username/password loop, then session timeouts. What I discovered is that if you try to log in too many times while your account is stuck in that "post-verification status," it can actually make the problem worse by triggering additional security flags. I learned this the hard way after spending 3 days trying different browsers and clearing cache over and over. The key things that worked for me: 1. STOP trying to log in for at least 24 hours once you realize it's the backend flag issue 2. Use Claimyr or somehow get through to a human rep (the automated system can't fix this) 3. When you do talk to a rep, specifically mention "post-verification status flag" - it helps them understand the issue faster Also want to echo what others said - this thread should be required reading for anyone doing IDme verification with PA UC. The amount of people dealing with this shows it's not a rare glitch, it's a systematic problem with their integration. Saved me weeks of frustration reading everyone's experiences here!

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Update: I filed my claim yesterday selecting "Lack of Work" as the reason, and it went through without any weird questions about disciplinary issues! I reported my severance as a lump sum payment and noted it covers 6 weeks. The system calculated my weekly benefit rate at $600 and said I'd have approximately a 14-week deduction period before payments would begin. Thank you all for the guidance - you saved me from making mistakes that might have delayed my claim. I'll keep filing weekly claims and documenting my job search activities in the meantime. This process is definitely not intuitive, so I appreciate the help!

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Great news! Glad it went smoothly. Remember to file your weekly certifications on time every week even during that deduction period. Set a reminder on your phone - if you miss a week, it can cause all kinds of headaches.

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make sure u save the confirmation numbers every time u file weekly!!! learned that the hard way when they said i missed a week but i had no proof

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Congrats on getting your claim filed successfully! Just wanted to add a few tips from my experience with PA UC after a layoff: 1. Download the PA UC mobile app if you haven't already - it makes filing weekly claims much easier than the website 2. Keep a dedicated folder (physical or digital) with all your UC paperwork, confirmation numbers, and job search records. You never know when you might need them 3. During your deduction period, you might be tempted to skip the weekly filings since you're not getting paid - DON'T! Missing even one week can mess up your whole claim Also, 14 weeks seems like a long deduction period - double check that calculation if you can. Sometimes the system gets it wrong initially. Good luck with the job search!

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