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Ella Thompson

Why would i be denied unemployment benefits in NY - need to understand common reasons

Just got a letter saying my unemployment claim was denied and I'm completely confused about why this happened. I worked at a retail store for 8 months before they let me go last month, and I thought I qualified for benefits. The denial letter mentions something about 'not meeting eligibility requirements' but doesn't really explain what that means. I filled out everything on the my.ny.gov website and thought I did it right. Can someone explain what the most common reasons are for getting denied? I'm worried I messed something up on my application.

JacksonHarris

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There are several common reasons NYS Department of Labor denies claims. The main ones are: 1) Not earning enough wages in your base period (usually need $2,400+ in one quarter), 2) Being fired for misconduct or quitting without good cause, 3) Not being able and available to work, 4) Refusing suitable work offers. Check your determination letter - it should have a specific reason code that explains exactly why you were denied.

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Ella Thompson

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The letter has code 'A02' on it but I don't know what that means. How do I find out what that code refers to?

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A02 usually means insufficient wage credits in your base period. NYS Department of Labor looks at the first 4 of the last 5 completed calendar quarters before you filed. You need at least $2,400 in wages in one quarter AND total wages of at least 1.5 times your high quarter. If you only worked 8 months, you might not have enough wages depending on when you started and when you filed.

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Ella Thompson

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That makes sense actually. I started the job in March 2024 and got laid off in November. My wages probably weren't high enough in the earlier quarters.

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Royal_GM_Mark

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wait so if you dont make enough money they just deny you completely?? that seems backwards, like the people who need help most get screwed over

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JacksonHarris

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The wage requirements exist to ensure you have a substantial work history. But there is an alternate base period option if you don't qualify under the standard base period - you might want to request that.

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I had a similar issue last year when I got denied initially. I was able to get through to someone at NYS Department of Labor to explain my situation, but it took forever trying to call them. Actually ended up using this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less frustrating than sitting on hold for hours.

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Ella Thompson

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Thanks for the tip! I definitely need to talk to someone who can look at my specific case and see if there are any options.

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Chris King

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You should definitely appeal the decision if you think it's wrong! You have 30 days from the date on the determination letter to file an appeal. Even if your wages were low, they might be able to use the alternate base period or there could be other factors they didn't consider.

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Rachel Clark

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the whole system is broken honestly. they make it so complicated to figure out if you qualify and then when you get denied they dont even explain it properly. hope you can get it sorted out

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Hey Ella, I went through something similar when I first applied. The A02 code definitely means insufficient wage credits like others mentioned. One thing that helped me was requesting a "wage transcript" from NYS DOL to see exactly what wages they have on record for your base period quarters. Sometimes employers don't report wages correctly or there are delays in reporting. You can request this through your NY.gov account. Also, make sure to check if you're eligible for the alternate base period - it uses the most recent 4 quarters instead of the standard base period, which might work better if you started your job in March 2024. Don't give up, there are often options even after an initial denial!

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Adriana Cohn

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This is really helpful advice! I didn't know about the wage transcript option - that's definitely something I should check since I'm wondering if all my wages were reported correctly. The alternate base period sounds like it could be exactly what I need since I started working in March. Do you know how to request the alternate base period, or does that happen automatically when you appeal?

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You usually need to specifically request the alternate base period - it doesn't happen automatically. When you file your appeal (which you should definitely do within 30 days), make sure to mention that you want them to consider the alternate base period in your case. You can also call the claims center directly to request it, though as others mentioned, getting through can be tough. The alternate base period uses the last 4 completed quarters before you filed instead of the first 4 of the last 5, so it should include more of your recent wages from your retail job. Good luck!

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Mateo Warren

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You usually need to specifically request the alternate base period - it doesn't happen automatically when you appeal. When you file your appeal, make sure to mention that you want them to consider the alternate base period if you don't qualify under the standard one. You can also call the claims center and ask them to review your case using the alternate base period. The alternate base period uses the last 4 completed quarters before you filed your claim, so if you filed in November 2024, they'd look at quarters ending in June, September, December 2023 and March 2024 - which would include more of your recent work history.

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Salim Nasir

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@Mateo Warren That s'exactly the info I needed - thanks! So if I filed in November 2024, the alternate base period would look at Q3 2023, Q4 2023, Q1 2024, and Q2 2024, which would definitely capture more of my wages from the retail job that started in March. I m'going to file the appeal and specifically ask them to consider the alternate base period. Really appreciate everyone s'help figuring this out!

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Just to add to what Mateo said - when you request the alternate base period, make sure you have documentation of all your wages ready. Since you worked from March to November 2024, the alternate base period would definitely capture more of your earning quarters compared to the standard base period. I'd also suggest keeping track of exactly when you file the appeal since the 30-day deadline is strict. You can file the appeal online through your NY.gov account or by mail, but online is usually faster. Good luck!

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Nia Watson

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Just wanted to jump in as someone who recently went through the unemployment appeals process in NY - this thread is absolutely incredible for breaking down what can be such a confusing and stressful situation! I was denied initially with a different code (A11 - voluntary quit), but the appeal process advice here is spot on regardless of the denial reason. A few additional tips from my experience: 1) When you file your appeal, consider sending it both online through your NY.gov account AND by certified mail to have a paper trail, 2) If you have any pay stubs or W-2s that show wages during your base period, include copies with your appeal as supporting documentation, and 3) Don't be afraid to mention any special circumstances in your appeal letter (like if you were a new worker, had gaps in employment due to health issues, etc.). The hearing officers are actually pretty understanding when you explain your situation clearly. Also want to echo what others said about not giving up - I know several people who were initially denied but got approved after appeal. The system definitely has flaws, but there are people working within it who want to help eligible claimants get their benefits. Ella, you've got this!

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