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Malik Jackson

NY Unemployment: How Long After "Questionnaire Complete" Until Eligibility Determination? Need PIN for Weekly Certification

Just submitted my unemployment questionnaire online through the NY unemployment website (ny.gov). I got a confirmation page that says "Questionnaire Complete" and "We have received your completed questionnaire. Your completed questionnaire will be reviewed to determine your eligibility for unemployment insurance benefits. You will be contacted if we need further information. While you are unemployed you must continue to certify weekly in order to protect your rights to benefits." Anyone know how long it usually takes to hear back after the system shows this confirmation? I'm completely new to this process and have several questions: 1. How long does it typically take for them to review my questionnaire and determine eligibility? 2. I see it mentions I "must continue to certify weekly" - but I need help getting a PIN to do this. How do I get my PIN? 3. What specific day of the week should I be certifying? Is there a set schedule I need to follow? 4. Do I need to wait until I hear back about eligibility before I start certifying? 5. Is there anything else I should be doing while waiting for a response? This is all through the New York State Unemployment Insurance Benefits Online system. I'm totally unfamiliar with this process and trying to make sure I don't miss anything important while waiting for my eligibility determination.

It took me about 3-4 weeks to hear back after submitting everything. They're pretty backed up rn. For the PIN, you'll get it in the mail with your monetary determination letter. You can certify any day of the week but Sunday is the first day you can do it for the previous week.

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3-4 weeks?! 😱 I got mine in like 10 days... guess I got lucky lol

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fr? maybe they're moving faster now. this was back in December when I applied

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Hey there! I found a way to actually get someone on the phone using claimyr.com. It costs $20 but they dial and wait on hold, then connect you to an agent. Here's a video explaining how it works: https://youtu.be/Rdqa1gKtxuE

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sounds kinda sketchy tbh... does it actually work? 🤔

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100% legit! Used it twice already. Better than calling for hours yourself

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Just tried it, can confirm it works. Worth the $20 vs spending all day calling

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Make sure you certify EVERY week even while waiting for approval! Don't skip any weeks or youll have to go through extra steps to claim those weeks later its a huge pain

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Wait really? Even without a PIN? How do I do that?

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You'll need to wait for the PIN first, but once you get it make sure to claim those missed weeks by calling or using claimyr.com to reach someone

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Pro tip: certify early Sunday morning like 7:30am. The website gets mad slow later in the day and sometimes crashes 💀

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ur gonna need patience dealing with ny unemployment lmao. but fr tho, once everything's set up its pretty smooth sailing. just make sure u keep all ur documents and take screenshots of everything u submit just incase

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THIS! 👆 Document everything!

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Read this carefully because this is what you need to do: First, you'll need to wait for your monetary determination letter which comes with your PIN. This usually takes 2-3 weeks but can vary. While waiting: - Keep checking your mail daily - Document all your work search activities (minimum 3 per week) - Once you get your PIN, you can start certifying - Best time to certify is Sunday morning - If you need to speak with someone, use claimyr.com to get through - Keep ALL documentation If you don't hear anything after 3 weeks, definitely try calling. The regular phone lines are usually jammed but claimyr.com can help get through. Don't stress too much - everyone goes through this confusion at first! 💯

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Thank you so much! This is super helpful 🙏

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saving this comment for later fr fr

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Just went through this same process last month! Few things to add to what others have said: 1. The "3 work search activities per week" requirement is legit - keep a log with dates, company names, and how you applied. They can ask for this info later. 2. If you're doing gig work or freelancing while unemployed, make sure to report ALL income when you certify - even like $20 from a small job. They'll find out eventually and it's better to be upfront. 3. Your first payment might take an extra week after you start certifying, so don't panic if it doesn't hit your account right away. 4. Download the NY DOL mobile app too - sometimes it's faster than the website for checking claim status. Good luck! The waiting is the worst part but once you're in the system it gets easier 🤞

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