NY unemployment certification question: Should I answer "No" to refusing job offers when I didn't receive any? (Week ending 8/29/2021)
I got hit with this weird question on my weekly certification form and not sure how to answer. It asks about refusing job offers during the week ending 8/30/2021, but I didn't get any offers. Just had 2 interviews that went nowhere. Here's what the form asks: "1. How many hours did you work, including self-employment, during the week ending 8/30/2021? Please total the number of hours and: Round up to the nearest whole number of hours. Count only 10 hours for any day you worked more than 10 hours. Use this chart to convert hours into "days" to report." I selected "0 (0 to 10 hours worked last week)" since I didn't work at all. Then it asks: "1a. Did you earn (including earnings from self-employment), more than $604?" I selected "No" since I had no income. The part that's confusing me is question 2: "During the week ending 8/30/2021, did you refuse any job offer or job referral for any reason other than the following?" With only "Yes" or "No" options. I've been truthfully answering "No" since I didn't refuse anything - I didn't even receive any offers to refuse! But I'm suddenly worried this might be interpreted wrong. Should "No" be the right answer when you didn't receive any offers? Or does "No" mean something else in this context? Anyone familiar with how to handle this certification question? Don't want to mess up my claim by answering wrong.
41 comments
Edwards Hugo
The form is confusing but ur answering correctly if you didnt refuse any offers. They word these questions to trip people up. "No" means you did NOT refuse any job offers, which is true in your case. keep doing what ur doing 👍
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Dylan Fisher
•Thx so much!! Been stressing over this. NY unemployment makes everything SO complicated...
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Gianna Scott
•they do this on purpose its a feature not a bug. they WANT people to mess up so they can deny benefits🤮
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Edwards Hugo
•Exactly. The whole system is designed to be confusing so people give up or make mistakes. Stay strong!
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Alfredo Lugo
After months of frustration trying to reach someone at ny unemployment, I found this service called Claimyr (claimyr.com) that actually got me connected to a live agent. Talking to the agent got my benefits flowing again after weeks of nothing! They explained that "No" is the right answer if you haven't refused any work. It was the best investment to finally get a human on the phone after struggling with that horrible phone system. Here's a video showing how it works: https://youtu.be/Rdqa1gKtxuE
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Sydney Torres
•is this for real? seems too good to be true honestly
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Alfredo Lugo
•100% real. I was skeptical too but I was desperate after calling 37 times in one day and getting nowhere. The service actually works - they call and wait on hold instead of you, then call you when they get a real person. Saved me hours of frustration.
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Kaitlyn Jenkins
•another company trying to profit off a broken system... typical 🙄
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Alfredo Lugo
•I get the skepticism but when you've been trying to reach someone for weeks and your bills are piling up, you'll try anything. This actually worked when nothing else did.
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Caleb Bell
•wait so they just call for you? how does that help with all the specific claim questions?
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Alfredo Lugo
•They connect you directly with the unemployment agent once they reach someone. You talk to the actual agent yourself to discuss your specific situation. They just handle the painful waiting on hold part.
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Danielle Campbell
Answer NO. This question is asking if you refused work. If you didn't refuse a job, the answer is no. Yes would mean you DID refuse a job offer. Their questions are worded in the most confusing way possible 🤬
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Rhett Bowman
My uncle works at the unemployment office (not in NY but same system). The questions are deliberately confusing. If you didn't refuse a job, answer NO. And keep track of all your job applications with dates and contacts in case they ever audit you.
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Dylan Fisher
•Thank you! I've been keeping a spreadsheet of all my applications with dates and follow-ups. Good to know I'm on the right track.
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Rhett Bowman
•Smart move. My uncle says people who keep good records almost never have problems even if they get flagged for review.
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Abigail Patel
Here's my comprehensive guide to answering NY unemployment certification questions based on 9 months of experience and hours of research: For the question "Did you refuse any job offer or job referral for any reason other than the following?" - if you did NOT refuse any job offers, answer NO. The way they phrase these questions is intentionally tricky. Always read them twice. The hours worked question is straightforward - just be accurate. For earnings questions, always report gross earnings (before taxes). If you're struggling to connect with someone at NY unemployment to resolve issues (which is common), I highly recommend using claimyr.com. They'll wait on hold for you and connect you with an agent. After weeks of failing to get through, this service got me connected in one day. Also, screenshot or save all your certification submissions as proof in case there are disputes later. The system sometimes "loses" records. Last tip: If you get a job interview through the unemployment system and decline to go, that counts as refusing a referral. But interviews you find yourself don't count for this question. Hope this helps! The system is designed to be difficult, but you'll get through it.
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Dylan Fisher
•This is GOLD! Thank you so much for taking the time to write all this out. Saving this comment for future reference.
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Daniel White
•can confirm about Claimyr - used it last month after 3 weeks of failed calls and it worked perfectly.
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Nolan Carter
•How do these unemployment systems get away with being so intentionally confusing? Seems like it should be illegal to make the process this complicated.
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Abigail Patel
•It's by design. They know that a certain percentage of eligible people will give up or make mistakes due to the complexity. Fewer claims paid = money saved for the state.
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Kaitlyn Jenkins
Answer NO if you didn't refuse any work. Yes means you DID refuse work. Thats how I been answering for months with no issues.
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Gianna Scott
just here to say the ny unemployment system is a dumpster fire 🔥 designed to keep people from getting benefits they deserve. but u got this OP!
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Dylan Fisher
•Facts 😭 I've never dealt with a more frustrating system in my life
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Natalia Stone
•Seriously tho. I spent 4 weeks trying to fix one small error on my claim. FOUR WEEKS.
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Sydney Torres
HEADS UP! I got audited for my benefits from last year and they asked for proof of all my job search activities. Make sure ur documenting everything just in case!
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Tasia Synder
•omg what did they require for proof? I save some stuff but not everything
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Sydney Torres
•they wanted screenshots of applications, emails from employers, confirmation emails, dates, company names, everything. I couldn't provide all of it and had to pay back 2 weeks of benefits 😡
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Dylan Fisher
•This is scary... I'm definitely keeping better records now. Thanks for the warning!
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Tasia Synder
Anyone else notice the site crashes EVERY SINGLE SUNDAY when everyone's trying to certify? It's like they don't want to pay us lmaooo
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Selena Bautista
•omg yes!!! i always do mine at like 6am monday morning now instead. way less headaches
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Gianna Scott
•Bro I swear they do server maintenance at peak times ON PURPOSE 🤡
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Natalia Stone
yall I literally had to call 147 times before getting through to an agent. The phone system is beyond broken. I eventually used claimyr.com and got a callback in like an hour. Btw for the form question - I've been on UI for 6 months and I always answer NO to that question because I never refused any work.
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Dylan Fisher
•147 times?!? That's insane. And thanks for confirming about the question!
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Caleb Bell
Careful how u answer these questions!!! My coworker answered one wrong and her benefits got locked for 3 months while they investigated. Such bs
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Nolan Carter
I'm an employment lawyer (not giving legal advice) but generally speaking these questions are asking if you turned down suitable work. If you didn't, answer no. And everyone is right - the confusing language is purposeful.
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Dylan Fisher
•Thank you for this insight! Really appreciate hearing from someone with your expertise.
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Nolan Carter
•Happy to help. Just remember that suitable work means jobs that match your skills and pay reasonably close to what you previously made (usually within 80-90%).
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Daniel White
answer NO. these questions are phrased to confuse ppl. also don't stress too much. i accidentally answered one wrong once and called to fix it. they said as long as you're honest about employment status (working or not) the rest can be corrected if needed.
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Selena Bautista
Pro-tip: I take a screenshot of every page when I do my weekly certifications. Saved my butt when they claimed I didn't certify one week and I had proof I did. The system loses stuff all the time.
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Dylan Fisher
•Smart!! I'm going to start doing this right away.
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Sydney Torres
•THIS!! I do this too and it saved me thousands when they tried to say I didn't report some info that I definitely did!
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