Does NYS Department of Labor track if you leave the country while on unemployment?
I'm currently receiving unemployment benefits and my sister who lives in Canada is having health issues. I might need to visit her for a couple weeks but I'm worried about how this would affect my claim. Does NYS Department of Labor have ways to know if you leave the country? I'm still actively looking for work and would continue filing my weekly claims. Just want to make sure I don't accidentally mess up my benefits.
29 comments


Lauren Wood
You need to report any time you're not available for work in NY, including travel outside the country. When you file your weekly claim, there's a question about being available for work. If you answer truthfully that you were out of the country, your claim for that week will likely be denied. NYS Department of Labor requires you to be physically present and available for immediate employment.
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Dylan Baskin
•So even if I'm still applying for jobs online and could do phone interviews, that wouldn't count? What if it's a family emergency?
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Ellie Lopez
They don't automatically track your location but if you get audited or they have reason to check, they can request travel records. Border crossings are documented and can be accessed if needed. Better to be honest than risk an overpayment later.
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Chad Winthrope
Had a similar situation last year when my dad was in the hospital overseas. I contacted NYS Department of Labor ahead of time and they told me I could request an extension or pause my claim temporarily. You might want to call them directly - though good luck getting through. I used this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor within like 20 minutes. They have a video showing how it works: https://youtu.be/qyftW-mnTNI
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Dylan Baskin
•That sounds really helpful! Did they let you pause your claim without affecting your benefit year?
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Chad Winthrope
•Yes, they put my claim on hold for the two weeks I was gone and I just resumed filing when I got back. No issues with my certification or anything.
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Paige Cantoni
wait so they can really check if you leave the country?? i thought only immigration tracked that stuff
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Lauren Wood
•Government agencies can share information when investigating fraud. It's not automatic but they have access to customs and border protection data if they need it for an investigation.
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Kylo Ren
This whole system is ridiculous. Family emergencies happen and they expect you to choose between helping your family and keeping your benefits. I've been fighting with NYS Department of Labor for months over similar issues - they make it impossible to be a decent human being while unemployed.
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Nina Fitzgerald
Thanks for asking this question OP. I've been wondering the same thing since my cousin's wedding is coming up in Mexico. Sounds like I need to plan this more carefully.
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Amy Fleming
I went through something similar when my mom was hospitalized in Ireland last year. The key is being proactive and honest with NYS DOL. I called ahead and explained the family emergency situation - they were actually pretty understanding and let me temporarily suspend my claim rather than filing weekly and getting denied. You don't lose your place in the benefit year, you just pause it. When I came back after 3 weeks, I resumed filing normally. The important thing is to contact them BEFORE you travel, not after. Don't try to file weekly claims while you're there because you'll be lying about availability for work in NY state. Document everything about the family emergency too in case they ask questions later.
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Sasha Reese
•This is really helpful advice! Did you have to provide any documentation about the family emergency when you called to suspend your claim? I'm wondering what kind of proof they might ask for in situations like this.
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Omar Hassan
•@Amy Fleming That s'exactly the kind of information I needed to hear! So they actually have a process for family emergencies where you can pause rather than lose benefits entirely? Did you have to provide any medical documentation or proof of the emergency, or was your word sufficient when you called? I m'trying to figure out what I should have ready before I contact them about my sister s'situation.
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Nia Wilson
•@Amy Fleming This is such valuable information, thank you for sharing your experience! I m'in a similar boat with my sister in Canada having health issues. When you called to suspend your claim, did you speak to a regular customer service rep or did they transfer you to someone specific for emergency situations? Also, how far in advance did you call before your travel date? I want to make sure I give them enough notice but also don t'want to call too early if the situation with my sister changes.
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Jamal Carter
•@Amy Fleming This is really reassuring to hear! I m'the original poster and this gives me hope that there s'a proper way to handle this without jeopardizing my benefits. When you suspended your claim for the Ireland trip, did they give you any specific timeframe for how long you could pause it? I m'hoping to be with my sister for about 2 weeks but I m'not sure exactly how long I ll'need to stay depending on her condition. Also, did resuming your claim after coming back require any additional paperwork or verification that you were back in NY and available for work again?
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Jade Lopez
•@Amy Fleming Thanks for sharing this! I m'dealing with something similar right now. Did you have to provide any kind of documentation when you called to suspend your claim, like medical records or proof of the emergency? And how long did the whole process take - were you able to suspend it immediately or did they need time to process the request? I m'worried about the timing since I might need to travel on short notice depending on my family member s'condition.
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Anna Xian
•@Amy Fleming This is exactly what I needed to know! I m'also curious about the documentation piece - when you called to suspend your claim for your mom s'hospitalization, did they require you to provide medical records or hospital contact information upfront, or did they just take your word initially and potentially ask for proof later? I m'trying to gather all the necessary paperwork before I call about my sister s'health situation. Also, when you resumed filing after returning from Ireland, did you have to do anything special to prove you were back and available for work in NY again, or was it just a matter of filing your weekly claim as normal?
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Yuki Tanaka
•@Amy Fleming This is really helpful, thank you for sharing your experience! When you suspended your claim for Ireland, did you have to call multiple times to get through or were you able to reach someone quickly? I ve'heard horror stories about wait times with NYS DOL. Also, did they give you any confirmation number or documentation that your claim was officially suspended? I want to make sure I have proof in case there are any issues later when I try to resume my benefits after visiting my sister in Canada.
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Luca Romano
I actually work in benefits administration (different state) and can confirm what Amy said is correct. Most states including NY have provisions for temporary claim suspensions due to family emergencies. The key is documentation - have medical records, hospital contact info, or other proof ready when you call. NYS DOL typically allows suspensions for legitimate emergencies without penalty to your benefit year. Just make sure you're completely honest about your situation and timeline. Also, don't file any weekly claims while you're gone - that's where people get in trouble. The suspension protects you from having to answer those availability questions incorrectly.
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Nia Davis
•@Luca Romano This is really valuable insight from someone who works in benefits administration! I m'curious - when you mention having documentation ready, is there typically a specific format or type of proof that works best? For example, would a letter from the hospital or doctor be sufficient, or do they usually want official medical records? Also, do you know if there s'usually a maximum time limit for these emergency suspensions, or does it vary case by case? I m'trying to prepare for my call to NYS DOL about my sister s'situation and want to make sure I have everything they might need.
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Jamal Brown
I went through this exact situation two months ago when my grandmother in the UK had a stroke. The stress of potentially losing benefits while dealing with a family emergency was overwhelming. I ended up calling NYS DOL and explaining the situation - they were surprisingly compassionate and allowed me to suspend my claim for 3 weeks without any penalty. The rep told me that family medical emergencies are one of the accepted reasons for temporary suspension. I had to provide the hospital's contact information and a brief letter from the attending physician, but nothing too complicated. When I returned, I just resumed filing my weekly claims as normal - no additional paperwork or verification needed. The whole process actually went much smoother than I expected. My advice would be to call as soon as you know you might need to travel, be completely honest about the situation, and have any medical documentation ready. Don't stress too much about it - they do understand that life happens and family comes first.
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Carmen Vega
•@Jamal Brown Thank you so much for sharing your experience - it s'really reassuring to hear from someone who went through this exact situation recently! I m'curious about the timing of when you called NYS DOL. You mentioned calling as soon as you knew you might need to travel - was this days or weeks in advance, or did you have to call on short notice when the stroke happened? Also, when you provided the hospital contact information and physician letter, did they verify that information right away or was it more for their records? I m'in a similar situation with my sister in Canada and trying to figure out the best approach for handling this with NYS DOL while managing the stress of the family emergency.
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Oliver Weber
This thread has been incredibly helpful! I'm also dealing with a potential family emergency situation where I might need to travel to help my elderly father who lives in Germany. Reading through everyone's experiences, it sounds like the key is being proactive and honest with NYS DOL rather than trying to hide travel or file claims while unavailable for work in NY. The fact that they have official processes for emergency suspensions is really reassuring. I had no idea this was even an option - I thought it was just "file every week or lose your benefits" with no flexibility for life circumstances. It's good to know that family medical emergencies are recognized as legitimate reasons for temporary claim suspension. I'm definitely going to gather documentation ahead of time and call them before making any travel arrangements. Thanks to everyone who shared their real experiences with this - it takes a lot of the anxiety out of an already stressful situation when you know there are proper channels to handle these emergencies without losing your benefits entirely.
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Freya Andersen
•@Oliver Weber I m'so glad this thread has been helpful for you too! It really is a relief to know there are proper procedures for these situations. The anxiety of potentially losing benefits during an already stressful family emergency is terrible. Your approach of gathering documentation first and calling before traveling sounds perfect. I hope everything works out well with your father in Germany. It s'comforting to see how many people have successfully navigated similar situations with NYS DOL when they were upfront and followed the proper process. Family emergencies are hard enough without having to worry about losing your lifeline during unemployment.
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Emma Wilson
I just want to echo what others have said about being proactive and honest with NYS DOL. I had a similar situation last fall when my brother was in a serious car accident in Toronto. I was terrified about losing my benefits but called them immediately to explain the emergency. The representative was actually very understanding and walked me through the temporary suspension process. I provided hospital documentation and was able to suspend my claim for 10 days without any issues. When I returned, I just resumed filing normally - no penalties or complications. The key really is calling them BEFORE you travel, not after. Don't try to file weekly claims while you're there because answering "yes" to being available for work in NY when you're in Canada would be fraudulent. The emergency suspension option exists specifically for situations like yours with your sister. Family health emergencies are legitimate reasons for temporary unavailability. Document everything about her condition and have that ready when you call. It's much better to be upfront than risk an overpayment investigation later.
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Ryan Kim
•@Emma Wilson This is exactly the kind of reassurance I needed to hear! Your experience with your brother s'accident in Toronto sounds very similar to what I m'facing with my sister in Canada. It s'really helpful to know that a 10-day suspension went smoothly and that the representatives are understanding about these emergencies. I appreciate you emphasizing the importance of calling BEFORE travel - that seems to be the consistent advice from everyone who s'successfully handled this situation. I m'definitely going to gather all the medical documentation about my sister s'condition before I call NYS DOL. The fact that you were able to resume filing normally without any penalties gives me a lot of confidence that this can be handled properly without jeopardizing my benefits. Thank you for sharing your experience!
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Marcus Williams
I'm really glad you asked this question - it's something a lot of people wonder about but are afraid to ask. Based on all the responses here, it sounds like NYS DOL actually has a reasonable process for handling family emergencies like yours with your sister in Canada. The consistent advice seems to be: call them before you travel, be completely honest about the medical emergency, have documentation ready (hospital info, doctor's notes, etc.), and request a temporary claim suspension rather than trying to file weekly claims while you're there. It's reassuring to see so many people who successfully navigated similar situations without losing their benefits. The key is being proactive and transparent rather than trying to work around the system. I hope your sister's health improves and that you're able to be there for her without worrying about your unemployment benefits. Family comes first, and it sounds like NYS DOL recognizes that when you follow the proper procedures.
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Cameron Black
•@Marcus Williams I completely agree - this thread has been incredibly informative and reassuring! As someone new to navigating unemployment benefits, I had no idea that NYS DOL had provisions for family emergency situations like this. It s'really comforting to see so many real examples of people who handled similar situations successfully by being upfront and following the proper procedures. The consistent message about calling before traveling and having documentation ready seems like the key to avoiding any issues. It s'also encouraging to know that the representatives are generally understanding about genuine family medical emergencies rather than being rigid about the rules. This kind of practical advice from people who ve'actually been through it is so much more valuable than trying to guess what might happen. Thanks to everyone who shared their experiences - it really helps reduce the anxiety around these already stressful situations.
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Giovanni Mancini
This is such an important question that I'm sure many people in similar situations have wondered about but hesitated to ask. Reading through all these responses has been really eye-opening - I had no idea that NYS DOL had specific procedures for family emergency situations like this. It's incredibly reassuring to see so many real examples of people who successfully suspended their claims for medical emergencies involving family members abroad without losing their benefits or facing penalties. The consistent advice from everyone who's been through this seems crystal clear: call NYS DOL immediately when you know you might need to travel, be completely transparent about the family medical emergency, gather all relevant documentation (hospital contacts, medical records, doctor's notes), and request an official temporary claim suspension rather than trying to continue filing weekly claims while unavailable for work in NY. What really stands out to me is how understanding the representatives seem to be when people are honest about legitimate emergencies - it shows there's real humanity in the system when you follow the proper channels. To the original poster, I hope your sister's health situation improves and that you're able to be there for her without the added stress of worrying about your benefits. This thread proves that doing the right thing for your family and protecting your unemployment benefits aren't mutually exclusive when you handle it properly through official channels.
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