New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to the NYS Department of Labor when I needed to understand my claim status last year. If you ever need to talk to someone there about unemployment taxes or anything else, I found this service called Claimyr that actually gets you through to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours!

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Good to know! I'll bookmark that just in case I ever need to contact them about anything.

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its totally employer funded in NY which is why some companies are so quick to fight unemployment claims... they dont want their rates going up

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honestly the whole unemployment system is designed to discourage people from applying. they make the qualifications confusing on purpose so fewer people will file claims. but if you lost hours through no fault of your own you should apply regardless

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Quick question - do you still qualify if you quit your job? My manager has been making my life miserable and I'm thinking about leaving but don't want to lose out on benefits.

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Generally no, quitting disqualifies you unless you can prove you had 'good cause' like unsafe working conditions or harassment. The burden of proof is on you to show the situation was so bad that a reasonable person would have quit. It's much harder to get approved compared to being laid off or having hours reduced.

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The NYS Department of Labor system is so backwards! Why don't they make this information clearer on their website? I've been unemployed for two months and just found out about weekly claims last week. How are people supposed to know all these rules?

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just go to my.ny.gov and start the application process, dont overthink it. you answer questions about your last job and they tell you if you qualify

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I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit calculation because something seems wrong with my amount. The phone lines are always busy and I can't get a real person to explain how they came up with my weekly benefit. It's so frustrating when you need answers about your claim!

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I had the same problem until I found this service called Claimyr that helps you get through to actual NYS Department of Labor agents. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was a lifesaver when I needed to resolve my benefit calculation issue.

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just to add some context - during covid there were multiple programs. regular UI got the $600 boost, plus there was PUA for gig workers and PEUC for extended benefits. some people were getting unemployment for like 18+ months which never happens normally. now its back to the standard 26 weeks maximum and just your regular benefit amount

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Good to know, thanks! I was wondering about the time limits too. So now it's just the regular 26 weeks and whatever my calculated benefit amount is.

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OK but like why is this so complicated?? You get money, you pay taxes on it, then they want it back and you have to jump through tax hoops to maybe get some relief. The whole unemployment system is backwards.

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I know right! And half the time the overpayments aren't even the claimant's fault - it's employer reporting errors or NYS Department of Labor system glitches but we're the ones who suffer.

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just went through this exact situation! definitely look into the section 1341 thing the other person mentioned. my accountant said it saved me like $800 compared to just taking the deduction. you basically get to recalculate your prior year taxes as if you never got that unemployment money

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