Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Wait I'm confused - I thought they used your total annual earnings? My cousin said they look at everything you made in the past year and divide by 52 weeks. That's not right?
No, that's not how NYS Department of Labor calculates it. They use your highest quarter from the base period, not annual earnings. A lot of people get confused about this because other states do it differently.
Just went through this last month. One thing to watch out for is if you had any gaps in employment or if you're seasonal - that can affect your base period and you might not qualify for the full amount even if your highest quarter looks good. Also make sure all your employers reported your wages correctly because I had to dispute mine when one job didn't report properly.
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Whatever you do don't lie to them! They will find out and then you'll be in even worse trouble. I know someone who tried to hide why they got fired and they ended up having to pay back all their benefits plus penalties.
NYS Department of Labor sees this stuff all the time unfortunately. Performance issues vs misconduct is a big distinction for them. Like if you were late all the time or refused to do your job that's misconduct. But if they're saying you weren't meeting metrics or productivity standards, that's usually not considered misconduct that would disqualify you. The safety complaint angle might actually strengthen your case if you can show the timeline of when you made complaints vs when the 'performance issues' started being documented.
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For most people it's about 2-3 weeks total if there are no complications. Week 1 is filing and waiting for determination, Week 2 is your unpaid waiting week where you still need to certify weekly, Week 3 is when you should see your first payment if everything is approved. The important thing is to keep certifying every week even if you haven't been paid yet, and make sure you're doing your job search requirements from day one.
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Your neighbor sounds like one of those people who complains about everything without understanding how it actually works. Don't let her make you feel bad about collecting benefits you earned!
omg this reminds me of when my aunt tried to tell me the same thing! She was like 'you're taking money from hardworking people' and I was like no aunt susan thats not how this works lol. some people just dont understand the system
Exactly! I think a lot of people just don't realize that unemployment is actually an insurance program that we all pay into through our employers.
Ryder Ross
If you're having trouble reaching someone at NYS Department of Labor to get a definitive answer about your specific situation, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was really helpful when I couldn't get through the regular phone lines to ask about my eligibility questions.
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Finley Garrett
•Thanks for the suggestion! I've been trying to call for days but keep getting the busy signal. I'll check out that video.
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Gianni Serpent
Just wanted to add that you also can't be receiving certain other types of benefits while collecting UI. And if you quit your job voluntarily or got fired for misconduct, you won't qualify. But reduction in hours like yours usually counts as 'involuntary' so you should be good on that front.
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