New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Alexander Evans

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ugh the whole system is so unfair. here we are paying taxes on our unemployment benefits but then can't use that same income to qualify for basic things like housing. makes no sense!

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I went through something similar last year. One thing that really helped was getting a letter from NYS Department of Labor showing my remaining benefit balance and duration. Some lenders want to see that you have at least 12 months of benefits left. Also, if you have any part-time work or side income, document that too - it shows additional stability. The market is tough but don't give up! Your credit score and down payment savings put you in a decent position.

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Amina Diallo

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ugh why is everything so broken?? 🤬 we're just trying to survive here and they make it impossible. the whole system needs an overhaul

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Calm down, Karen. They're probably just overwhelmed with claims. It sucks but no need to go all conspiracy theory.

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Amina Diallo

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@profile16 overwhelmed? its been 2 years since covid started. they've had plenty of time to fix this mess 🙄

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I had this exact same problem! Here's what finally worked for me: 1. Try logging in during off-peak hours (early morning or late evening) 2. Use the "forgot password" option to reset your login credentials - sometimes the system gets confused about authentication 3. If you're getting error messages, screenshot them and save the error codes - it'll help when you do get through to someone 4. Check if there are any outstanding documents or forms they need from you that might be blocking your weekly certification The pending status is super frustrating, but don't give up on the weekly certifications even if the system is glitchy. You'll need those to get backpay once everything gets sorted out. Hang in there! 💪

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Keisha Taylor

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This is super helpful advice! I especially like the tip about screenshotting error messages - I never thought to do that but it makes total sense. Quick question: when you say "off-peak hours," what times worked best for you? I've been trying randomly throughout the day with no luck.

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Liam Murphy

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just file and see what happens, worst they can do is say no

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Jabari-Jo

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I went through something very similar about 6 months ago. My manager was creating a hostile work environment and eventually told me I could resign or be terminated for "performance issues" that were clearly fabricated. I documented everything - the conversations, dates, witnesses, even took photos of the impossible tasks I was being assigned. When I filed for unemployment, NYS Department of Labor did put my claim into adjudication, but I was ultimately approved. The key things that helped my case were: 1) I had written evidence of the ultimatum, 2) I could show a pattern of discriminatory treatment, and 3) I demonstrated that I had no reasonable alternative but to quit. The process took about 8 weeks, but I did receive back pay for the entire period. Don't let anyone tell you it's hopeless - constructive discharge is a real thing and NYS Department of Labor does recognize it when properly documented.

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Abby Marshall

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@Jabari-Jo Your story gives me so much hope! I'm dealing with a very similar situation where my manager has been making my work life unbearable and basically forced me to choose between resigning or getting fired. I've been reading through all these responses and taking notes on what documentation I need to gather. One thing I'm worried about though - did NYS Department of Labor require you to prove that you tried other remedies first, like filing a complaint with management or HR? My situation is that there's really no one above my supervisor to escalate to, and I'm concerned they might deny my claim for not "exhausting all options" even though there weren't really any other options available. Also, during those 8 weeks of adjudication, were you able to collect any benefits at all or did you have to wait until the final decision? I'm trying to figure out how to manage financially during what sounds like could be a lengthy process.

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@Jabari-Jo Your experience is exactly what I needed to hear! I'm actually in a very similar situation right now. My supervisor has been making unreasonable demands and creating a hostile environment, and I'm seriously considering whether I have grounds for constructive dismissal. When you documented the "pattern of discriminatory treatment," how detailed did you need to be? I've been keeping a journal of incidents but I'm worried it might not be enough for NYS Department of Labor. Also, did you file your claim immediately after resigning or did you wait to gather more documentation first? I'm trying to balance getting the claim in quickly versus making sure I have everything I need to support my case.

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Everett Tutum

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Make sure you're really clear about the timeline of events. I appealed mine and won because I could prove the employer changed their story between what they told NYS Department of Labor initially vs what they said later. Document everything and be very detailed about what actually happened on the day you were terminated.

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That's a great point - they definitely changed some details when HR talked to me vs what my supervisor said happened.

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Sunny Wang

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just went thru this myself and won my appeal!! the key thing is dont let them intimidate you with legal language and stuff. stick to the facts of what really happened and explain why their decision was wrong. also get ready for a hearing because most appeals end up there anyway

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Amina Diop

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I went through something similar with my anxiety and panic disorder. One thing that really helped my case was getting a detailed letter from my psychiatrist that specifically mentioned how my work environment was exacerbating my condition and that continuing to work there would be harmful to my recovery. NYS Department of Labor seems to take it more seriously when the medical professional explicitly connects your mental health condition to your inability to continue in that specific job. Also, if you do decide to quit, make sure you phrase it as "constructive dismissal" if your employer was unwilling to accommodate your disability - this can sometimes be treated more like a termination than a voluntary quit. The process is stressful but don't let that discourage you from applying if you truly need the support.

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This is really helpful advice! The "constructive dismissal" angle is something I hadn't considered. My employer basically said they couldn't make any accommodations and that I needed to "just deal with it" when I brought up my anxiety. That sounds like it could qualify as them being unwilling to accommodate my disability. Did you have to get a lawyer involved or were you able to navigate the constructive dismissal claim on your own through NYS Department of Labor?

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@ec8bf9e37cd4 That's exactly the kind of documentation that made the difference in my case too! I'd also suggest keeping a journal of specific incidents where your anxiety was triggered at work and how your employer responded (or failed to respond) to your requests for help. NYS Department of Labor reviewers seem to want concrete examples rather than general statements about workplace stress. The more detailed your timeline and the clearer the connection between your work environment and your mental health deterioration, the stronger your case will be. It's definitely worth the effort to document everything properly upfront rather than trying to reconstruct it later during the appeals process.

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Drew Hathaway

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I'm dealing with a similar situation right now and wanted to share what I've learned from talking to a disability advocate. The key thing is that NYS Department of Labor looks at whether your resignation was "involuntary" due to circumstances beyond your control. For mental health conditions like anxiety, you need to show three main things: 1) Medical documentation that your condition prevents you from performing your job duties, 2) Evidence that you attempted to work with your employer on accommodations (even if they refused), and 3) Proof that continuing to work would cause significant harm to your health. I'm still in the process myself, but having everything documented from the start has made me feel more confident about my case. Also, don't be afraid to mention if your workplace contributed to or worsened your anxiety - that can actually strengthen your claim for good cause.

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This breakdown is super helpful! I've been so overwhelmed trying to figure out what exactly I need to prove to NYS Department of Labor. The three-part framework you mentioned makes it feel more manageable. I'm going to start documenting everything more systematically - especially conversations with my manager about accommodations. Did your disability advocate give you any specific advice about how detailed the medical documentation needs to be? Like, does it need to mention specific job tasks that trigger anxiety, or is a general statement about work being harmful enough?

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