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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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THE WHOLE PIN SYSTEM IS RIDICULOUS!!! Why can't we just use the same login as my.ny.gov for everything? I've been waiting 3 weeks for my PIN and my bills are piling up. The NYS Department of Labor needs to modernize their systems instead of making us jump through all these hoops.
I feel your frustration but the PIN is for security purposes since unemployment benefits involve sensitive financial information.
I'm going through the exact same thing right now! Filed my claim 3 weeks ago and still no PIN in the mail. I've been checking my mailbox religiously every day. The worst part is not being able to file my weekly claims while waiting - I'm afraid I'm going to lose out on benefits because of this delay. Has anyone had success getting through to the NYS Department of Labor early in the morning? I'm thinking of trying to call right when they open at 8 AM.
Yes, calling right at 8 AM is definitely your best bet! I had the same issue and finally got through on my fourth try calling exactly at opening time. The agent was really helpful and explained that there's been a backlog with PIN mailings lately. They were able to expedite a replacement PIN and it arrived within 5 business days. Don't worry about missing your weekly claims - they told me you can backdate them once you get access to your account. Just make sure you have all your paperwork ready when you call (Social Security number, confirmation number from when you filed, etc.) to speed up the verification process.
@KhalilStar That's really encouraging to hear! I'm definitely going to try the 8 AM strategy tomorrow. Did you have to go through the whole automated phone system or is there a direct number to reach an agent? I've been getting stuck in those endless phone menus and then it just hangs up on me when the call volume is too high.
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just to add - the $504 is if you qualify for regular UI benefits. if you're on partial unemployment or have other complications it might be different. but yeah $504 is the standard maximum weekly benefit rate for full unemployment in NY
Just wanted to confirm what others have said - the $504 maximum is correct for 2025. I went through this process last year and can tell you that your actual weekly benefit amount is calculated as 50% of your average weekly wage in your highest earning quarter, but it's capped at that $504 limit. So if you made $70k annually, you'll likely hit the maximum. The key thing to remember is that you need to have worked and earned wages in at least 2 quarters during your base period to qualify. Also, don't forget that unemployment benefits are taxable income, so you might want to consider having taxes withheld from your weekly payments to avoid a big bill at tax time.
That's really helpful about the tax withholding - I hadn't thought about that! Do you know what percentage they typically withhold if you choose that option? And when you say "base period," is that just the last 4 quarters before filing or is there a specific timeframe they use?
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Just wanted to say I feel your pain - I never understood why they can't just give you a simple calculator on the website to figure out exactly what you'll get each week instead of making everyone guess.
I went through the same confusion when I first started collecting! Here's what likely happened: Your $504 weekly benefit minus the part-time work reduction (they take away 25% of earnings over $126, so $3.50 for the $14 you went over) gives you about $500.50. Then if you have 10% federal tax withholding, that's another $50, bringing you down to around $450. If you also have state tax withholding (usually around 5-6%), that would take off another $25-30, getting you close to that $387 you received. The exact breakdown should show up in your payment history under "deductions" - it really helps to see it all itemized out!
This breakdown is super helpful! I never realized there could be both federal AND state tax withholding on top of the part-time work reductions. It makes so much more sense now why the final amount was so different from my weekly benefit rate. I'm definitely going to check my payment history for that itemized breakdown you mentioned - thanks for explaining it step by step!
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If you're having trouble getting through to NYS Department of Labor to check your eligibility, I recently used this service called Claimyr (claimyr.com) that helps you actually reach a live agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Was super helpful when I needed to verify my wage history before filing my claim.
Is that legitimate? I'm always suspicious of third-party services for government stuff.
Yeah it's legit, they just help you get through the phone queue faster. You still talk directly to NYS Department of Labor agents, they don't handle any of your personal info.
Just make sure if layoffs do happen that it's actually a layoff and not a firing for cause, because that makes a huge difference for eligibility. Even if you have enough wages, you can still be disqualified if you're terminated for misconduct.
That's a really good point I hadn't thought about! @Freya Andersen since you mentioned your manager talked about potential layoffs, it sounds like it would be a legitimate layoff due to business reasons rather than anything performance-related, which should be fine for unemployment eligibility. Just document any conversations about the layoffs in case you need to reference them later.
Felicity Bud
same thing happened to my cousin but with a different reason for denial... the whole system is set up to deny people first and make you fight for what you deserve
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Maria Gonzalez
I just went through this exact same situation 3 months ago! Here's what worked for me: First, don't panic about the 30-day deadline - you have time. Go to your ny.gov unemployment account and look for "Appeals" or "Request Hearing" - it should be pretty obvious once you're logged in. When you fill out the appeal, be very specific about why the misconduct determination is wrong. In my case, I attached my termination letter and an email from HR confirming it was a layoff due to company restructuring. The hearing itself was actually easier than I expected - just be honest and stick to the facts. Also, definitely keep certifying for weekly benefits even while your appeal is pending, because if you win, you'll get all that back pay. The whole process took about 6 weeks for me from filing the appeal to getting the decision, and I did win. You got this!
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