Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Wait can someone clarify - do you still have to do the weekly claims online even if you apply by phone? Or can you do those by phone too? I'm so confused about this whole process.
Good question! You can file your weekly claims by phone too. Same number - 1-888-209-8124. But most people find the online weekly claims much faster once they get the hang of it.
Hey Andre! I just went through this exact situation a few months ago when my computer died right after I got laid off. The phone application definitely works, but here's what I wish someone had told me: call RIGHT when they open at 8 AM for the best chance of getting through. I also recommend having a notepad ready because they'll ask for specific dates and wage information that you might not remember off the top of your head. The agent I spoke with was really patient and helpful, so don't worry about not being tech-savvy - they're used to walking people through everything step by step. Good luck!
Thanks for the detailed advice! That's super helpful about calling right at 8 AM - I was planning to call in the afternoon but sounds like mornings are way better. Quick question - when you say specific dates and wage information, do you mean like exact start/end dates for each job? I have my W-2s but not sure if I have all the exact dates memorized.
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If you're having trouble reaching NYS Department of Labor by phone to ask about your specific situation, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helpful when you need to discuss complex eligibility questions like this.
Thanks for this! I've been trying to call for weeks but can never get through. Will definitely check this out.
Never heard of this but sounds useful. The NYS Department of Labor phone system is impossible to navigate on your own.
Just wanted to share another option to consider - check if you're eligible for any workforce development programs through your local One-Stop Career Center while you're between benefit periods. Some programs offer training stipends or other support that might help bridge the gap. You can find your local center through the NYS Department of Labor website. Also, make sure you're still certifying for benefits weekly even if you think you might not qualify - sometimes there are processing delays and you don't want to miss out if you are actually eligible.
This is really helpful advice about the One-Stop Career Centers! I didn't know about the training stipends. Quick question - do you know if participating in these workforce development programs affects your ability to file a future unemployment claim? Like if I do a training program, will those wages count toward establishing a new benefit year?
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ugh the whole system is so confusing!! why cant they just make it simple instead of having all these random rules that nobody understands
I know right? And then they act like it's your fault when you mess up because you didn't know some obscure rule.
One thing that catches a lot of people off guard is the earnings disqualification. If you work part-time while collecting benefits, you need to report ALL earnings - even cash payments or gig work. If you earn more than your weekly benefit amount, you won't get any UI payment that week. And if you don't report earnings accurately, that's considered fraud which can disqualify you permanently. I learned this the hard way when I did some freelance work and didn't think a small payment mattered.
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I'm going through the exact same thing right now! Filed my weekly certification on Sunday and reported 8 hours of part-time work, and now I'm seeing that dreaded "break in claim" message too. Reading through all these responses is really helping calm my nerves - sounds like this is totally normal for first-time part-time work reporting. I'm going to follow everyone's advice and keep certifying weekly while waiting for it to resolve. Fingers crossed we both get our payments processed soon!
Same here! It's such a relief to know this is normal and not just me doing something wrong. The waiting is the worst part, especially when you're counting on that money. I'm on day 3 now and trying to stay positive based on everyone's timeline estimates. Let me know how yours goes - maybe we'll both get good news early next week!
I'm dealing with this exact same issue right now! Reported 16 hours of part-time work on my certification this week and boom - "break in claim" status. It's so stressful when you're already struggling financially and then the system throws you this curveball with zero explanation. Thank you everyone for sharing your experiences - it's really reassuring to know this is just a normal processing delay and not something I messed up. I'll definitely keep certifying weekly and try to be patient for the next few days. Has anyone noticed if there's a particular day of the week when these usually get resolved, or is it pretty random?
Jade O'Malley
If you're having trouble getting through to file your claim online, I had success using Claimyr to connect with a NYS Department of Labor agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours or getting disconnected.
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Hunter Edmunds
•Never heard of this but honestly might try it. I've been trying to call for days about a different issue with my claim.
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Ella Lewis
just file online its not that hard people make it way more complicated than it needs to be
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Charlotte Jones
•I tried but kept getting error messages when I was entering my employment history. That's part of why I've been putting it off.
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