New York Unemployment

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Whatever you do, don't just walk out without notice. That could hurt your case. Give proper notice if possible and document your reasons in writing when you submit it. Also make sure you apply for benefits immediately after your last day - there's no waiting period requirement but the sooner you file the better.

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Sean O'Connor

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I went through this exact situation last year and was able to get unemployment after quitting due to a hostile work environment. The key things that helped my case were: 1) I documented every incident with dates and details in a journal, 2) I reported the issues to HR in writing and kept copies of their responses (or lack thereof), 3) I had a coworker willing to be a witness, and 4) I saw my doctor about stress-related symptoms and got that documented. NYS Department of Labor initially denied my claim but I appealed and won after presenting all this evidence. The whole process took about 6 weeks from filing to getting my first payment. Start documenting everything NOW if you haven't already - even if you decide not to quit, having that paper trail could be important later.

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Emma Davis

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This is really comprehensive advice, thank you! I'm curious about the witness part - did your coworker have to give a formal statement or testify at a hearing? I might have someone who would be willing to back up my situation but I'm not sure what would be required of them.

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Update: My back payments just hit my account this morning! Took exactly 4 business days after the Level 3 specialist fixed my claim. Such a relief!

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Leila Haddad

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That's great to hear! I just got through to someone today using that Claimyr service someone mentioned above. They're fixing my claim and said I should see payments by early next week. Keeping my fingers crossed!

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Amara Okonkwo

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This is such valuable information! I'm currently dealing with a similar situation - got denied last week for "insufficient earnings" even though I've been working full-time for the past two years. The denial letter made no sense at all. Reading through all these comments, it sounds like there's a pattern with the system errors. I'm definitely going to try calling and specifically asking for a Level 3 specialist instead of going through the appeal process. Thanks for sharing your experience and congrats on getting it resolved! Stories like this give me hope that I can get this sorted out too.

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I had success filing my self-employment claim but only after I got help reaching a NYS Department of Labor agent by phone. The online system kept rejecting my application and I couldn't figure out why. Turns out I was categorizing my income type wrong. If you're having trouble getting through to someone, I used a service called Claimyr (claimyr.com) that helped me get connected. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. Saved me weeks of calling and getting hung up on.

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LilMama23

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That's really helpful! I was dreading trying to call them. How quickly were you able to get through?

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hmm never heard of that but might be worth trying if the regular filing process doesn't work

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Just make sure you have your Social Security earnings record too. Sometimes there's a mismatch between what you reported and what's in their system, especially if you had some W-2 work mixed with self-employment.

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That's a great point about the earnings record! I actually had some W-2 income earlier in 2023 before going full freelance. Should I be worried if there's a discrepancy between what I reported on my taxes versus what shows up in their system?

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Oscar Murphy

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I've been through this several times over the past year. "Scheduled for processing" almost always means they're doing a manual review of something in your claim. Since you mentioned reporting part-time earnings, that's definitely the trigger - the system has to verify your work hours and calculate your partial benefits. In my experience, it usually takes 2-4 business days to clear. Don't worry, as long as you were honest about your earnings and availability, your payment will come through. Just keep an eye on your correspondence inbox in case they need any additional documentation from you.

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This is really helpful to hear from someone who's been through it multiple times. I was getting anxious about the delay but knowing it's just part of the normal process when reporting earnings makes me feel better. I'll definitely keep checking my correspondence section like you suggested. Thanks for sharing your experience!

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Malik Thomas

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I went through this exact same situation a few months ago when I started doing some freelance work while on unemployment. The "scheduled for processing" status appeared right after I reported my first week of earnings, and I was terrified I had messed something up. It took about 3 business days to process, but once it did, everything went smoothly. The key thing I learned is to be really precise when reporting your gross earnings and hours worked - even small discrepancies can cause delays. Also, make sure you're reporting earnings for the week you actually worked, not when you got paid. Once the system learns your pattern of part-time work, future certifications usually process faster. Hang in there!

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Sophia Russo

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Bottom line: you CAN technically collect both, but it's risky. The unemployment claim could trigger a disability review. If you do decide to file, make sure you're completely honest about your limitations on both your unemployment application and in any communications with Social Security. Document everything and consider getting legal advice first.

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Brady Clean

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I went through this exact situation two years ago and learned the hard way that timing matters a lot. If you're still within your trial work period (first 9 months of work attempts while on SSDI), Social Security is generally more lenient about work activities. But once you're past that, filing for unemployment gets much trickier. I'd suggest calling Social Security directly first to discuss your specific situation before doing anything with NYS DOL. They have a work incentives hotline (1-866-968-7842) where you can ask hypothetical questions without triggering a formal review. Also keep detailed records of your doctor's recommendations about part-time work capacity - this documentation could be crucial if SSA does question your disability status later.

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Miguel Diaz

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This is really helpful information about the trial work period! I didn't know about that work incentives hotline - that sounds like exactly what I need. Can you tell me more about what happened after your trial work period ended? Did you have any issues when you eventually did file for unemployment, or did having that early documentation help protect you?

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