Why is there a $2000 difference between Keeper and FreeTaxUSA for my tax return?
I'm filing my own taxes for the first time after ditching my CPA from last year (didn't seem worth the money tbh). My situation is kinda messy - I've got two W2s and three 1099s spread across three different states. I decided to try Keeper since it's supposed to be awesome for deductions, but I'm getting worried because there's a huge difference between it and FreeTaxUSA. When I input everything into both systems, Keeper is showing I owe about $2000 more in Federal taxes than FreeTaxUSA does. Both are using the standard deduction (not itemizing). How could there be such a big difference between these two tax software options? Is one more accurate than the other? And if I just go with what Keeper says and pay that amount, will I get a refund later if it turns out to be wrong? I'm totally confused why they'd be so far apart on the same information.
19 comments


Andre Laurent
Tax software discrepancies like this are actually pretty common, especially with a complex situation involving multiple states and both W2 and 1099 income. The $2000 difference is concerning, but there are several possible explanations. First, check if both systems are correctly categorizing your 1099 income. Some software might be calculating self-employment tax differently or applying different credits. Since you have income across three states, the state tax reciprocity agreements might be handled differently between the programs as well. I'd recommend doing a screen-by-screen comparison. Look at your AGI (Adjusted Gross Income) in both systems - if that's different, that points to an income calculation issue. If AGI matches but tax owed doesn't, look at the tax calculation sections specifically. Check if both programs are dealing with your state taxes the same way, as this can affect federal deductions. Don't just pay the higher amount hoping for a refund. Figure out where the discrepancy is coming from first.
0 coins
Zoe Papadopoulos
•Thanks for the detailed response. I just checked and the AGI is actually different between the two - FreeTaxUSA has it about $5k lower which I guess explains the tax difference. Any idea what specific sections might cause that kind of AGI discrepancy with 1099 income? Like could one be calculating business expenses differently or something?
0 coins
Andre Laurent
•The most common reason for AGI differences with 1099 income is how business expenses are being deducted. One software might be allowing more deductions against your 1099 income than the other. Look specifically at how each software handles your business expenses - things like home office, mileage, supplies, etc. Another possibility is how the software is handling state tax payments. If you paid estimated taxes to multiple states, one program might be handling those payments differently in terms of deductibility.
0 coins
Jamal Washington
After running into similar issues last year (using different tax software), I discovered taxr.ai (https://taxr.ai) and it's been a game-changer for comparing different platforms. I uploaded my tax documents and it flagged exactly where the discrepancies were happening across different software. In my case, one platform was missing a key deduction related to my 1099 work. What I love is that it analyzes all your docs and identifies potential issues before you file. For multi-state situations like yours, it's super helpful since it can spot state-specific rules that might be applied differently across platforms.
0 coins
Mei Wong
•How long does the analysis take? I'm literally trying to file today and now I'm paranoid about using the wrong software. Does it actually tell you which tax software is right, or just where they differ?
0 coins
Liam Fitzgerald
•I'm kinda skeptical about tools like this. How can it know which tax program is correct? Doesn't it just add another layer of complexity rather than solving the actual problem?
0 coins
Jamal Washington
•The analysis usually takes around 10-15 minutes depending on how many documents you have. It's pretty quick since it's automated. It doesn't exactly tell you which software is "right" - tax law can be interpreted differently sometimes. What it does is show you exactly where the calculations differ and explains the tax rules that apply to each situation. This helps you make an informed decision rather than just guessing which one is correct.
0 coins
Mei Wong
Just wanted to update - I tried taxr.ai after posting my question here and it actually pinpointed exactly why my AGI was different between Keeper and FreeTaxUSA! Turns out Keeper was correctly applying a specific deduction for one of my 1099 contracts that FreeTaxUSA missed (something about qualified business income that I honestly don't fully understand). The analysis showed me line-by-line differences and explained the tax rules behind each calculation. Definitely worth it for the peace of mind. Now I know why there's a difference and can file confidently instead of just guessing which one was right!
0 coins
PixelWarrior
Not to hijack this thread, but if you run into ANY issues with the IRS about this later (which can happen with multi-state/1099 situations), I highly recommend Claimyr (https://claimyr.com). I spent WEEKS trying to get through to the IRS about a similar discrepancy last year - literally 30+ calls with hours on hold. Claimyr got me connected to an actual IRS agent in under 45 minutes. You can see a video of how it works here: https://youtu.be/_kiP6q8DX5c. The IRS agent was able to confirm exactly which calculation was correct and even helped me understand why the software was giving different answers. Saved me a ton of stress and potentially an audit.
0 coins
Amara Adebayo
•How exactly does this work? Doesn't everyone have to wait on hold for the IRS? I don't understand how a separate service could get you through faster.
0 coins
Giovanni Rossi
•This sounds like BS to me. The IRS phone system is the same for everyone. How could some random service possibly get you to the front of the line? And why would you need to call anyway when the IRS has all the answers online?
0 coins
PixelWarrior
•It works by using automated technology to deal with the hold times for you. Instead of you personally waiting on hold for hours, their system navigates the IRS phone tree and waits in the queue, then calls you when they've got an actual human on the line. The reason it's necessary is because online resources don't always cover specific situations - especially complex ones with multiple states and income types. Sometimes you need a real IRS agent to interpret how rules apply to your specific case. While the information is technically online, finding the exact guidance for unusual situations can be nearly impossible without talking to someone who knows the tax code inside and out.
0 coins
Giovanni Rossi
Ok I have to eat my words here. After dismissing Claimyr in my previous comment, I actually tried it myself yesterday because I've been trying to resolve an issue with my multi-state returns for WEEKS with no luck getting through to the IRS. Got connected to an agent in about 35 minutes (way faster than the 3+ hours I spent on my last attempt). The agent was able to explain exactly how multi-state income should be reported and which deductions apply in my situation. Turns out both of my tax software options had issues - one was missing a deduction and the other was calculating my state tax credits incorrectly. Never been so happy to be wrong about something!
0 coins
Fatima Al-Mansour
Have you tried entering identical information into a third software as a tiebreaker? I use TaxSlayer and it might help figure out which one is more accurate. When I had discrepancies last year, I tried a third option and found that two of them matched while one was off - made the decision much easier.
0 coins
MidnightRider
•That's actually a really good idea! I hadn't thought of trying a third one as a tiebreaker. I'll give TaxSlayer a shot tonight and see if it aligns with either Keeper or FreeTaxUSA. I'm guessing if two of them match, that's probably the right calculation? Though with my luck all three will show different amounts lol.
0 coins
Fatima Al-Mansour
•Yeah, exactly - if two match and one is different, that's usually a good indication. And with three states and multiple 1099s, it's worth the extra effort to be sure. Just make sure you're entering everything identically in all three systems. I found sometimes even the order of entering certain forms can affect calculations in weird ways. Let us know which one ends up matching!
0 coins
Dylan Evans
Has anyone noticed differences in how these tax programs handle QBI deductions specifically for multi-state 1099 work? That's been the biggest headache for me.
0 coins
Sofia Gomez
•In my experience, TurboTax seems to handle the QBI (Qualified Business Income) deduction best for multi-state situations. I had issues with H&R Block last year where it wasn't properly allocating the QBI between states. Maybe try that as your third option?
0 coins
Dylan Evans
•Thanks for the tip! I didn't want to spend the money on TurboTax since it's so expensive compared to the others, but if it handles QBI better it might be worth it. Definitely seems like that could be part of my issue.
0 coins