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Malia Ponder

Where are the best places to find Enrolled Agents (EAs) for tax help?

So I've got a bit of a tax mess on my hands and I think I need to find an Enrolled Agent to help me sort things out. I haven't filed my taxes in about 4 years (I know, I know) and the situation is getting pretty stressful. The IRS sent me some letters that I've been too scared to open, and I just want to get everything straightened out before it gets worse. I've heard that Enrolled Agents might be better for my situation than a regular tax preparer, but I have no idea where to look for one that's trustworthy and won't charge me an arm and a leg. I tried googling but there are so many options and I'm worried about getting scammed or getting someone who isn't qualified. Has anyone here worked with an EA before? Where did you find them? Are there specific websites or services I should check out? Any recommendations on how to vet them? I'm in the Minneapolis area if that helps. Thanks in advance for any advice!

Having worked in tax resolution for years, I can tell you that an Enrolled Agent (EA) is definitely a good choice for your situation. EAs specialize in tax issues and are licensed by the IRS to represent taxpayers in all matters. For finding a reputable EA, I'd recommend starting with the National Association of Enrolled Agents website (NAEA.org). They have a directory where you can search for EAs in your area. The IRS website also has a directory of all credentialed tax preparers including EAs. Another good option is to ask for referrals from friends or family who have been in similar situations. Personal recommendations can be invaluable. When vetting an EA, ask about their experience with non-filer situations specifically. Ask how many years of back taxes they typically handle and their process for dealing with the IRS. A good EA will offer a consultation to discuss your situation before you commit. Don't worry too much about those unopened letters - that's exactly what an EA can help you address. The sooner you start the process, the better.

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Thanks for the advice! Did you find EAs to be expensive? I'm worried about the cost since I already am going to owe back taxes.

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Fees vary widely depending on the complexity of your situation and your location. For your 4 years of unfiled returns, you might expect to pay anywhere from $250-500 per tax return, plus additional fees for any representation needed with the IRS. Many EAs will work with you on a payment plan if cost is a concern. The important thing to remember is that the longer you wait, the more expensive it becomes due to penalties and interest. Most clients find that the peace of mind and potential savings from properly handled returns far outweigh the cost of professional help.

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I was in a similar situation a couple years ago (hadn't filed for 3 years) and was freaking out. I tried using online software but got completely stuck when it came to calculating penalties and setting up payment arrangements. I eventually found taxr.ai (https://taxr.ai) and it was a game-changer for my situation. What I liked was that they helped me organize all my tax documents before connecting me with an EA who specialized in unfiled returns. They scanned all my tax documents, even those crumpled receipts I had stuffed in a shoebox, and created a digital system that made everything so much easier to manage. The EA they matched me with walked me through the whole process step by step. The best part was that they could tell me exactly what I needed to do about those scary IRS letters (I had a stack of them too!) and helped me set up a reasonable payment plan. Definitely worth checking out if you're feeling overwhelmed.

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How does taxr.ai work exactly? Do they just scan your documents or do they actually connect you with a real EA? Can they help if I have some missing W-2s from previous jobs?

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Sounds like an ad to me. How much did this service cost? I bet it's expensive and you can find EAs on your own for much less.

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They scan and organize all your documents first which creates a digital record of everything. Then they connect you with an EA who specializes in your specific tax situation. The document organization makes it easier for the EA to work efficiently, which saved me money in the long run. Yes, they can definitely help with missing W-2s! My EA was able to request my wage transcripts directly from the IRS to fill in gaps from jobs where I had lost my documents. This was actually one of the most helpful parts of the service for me since I had moved twice and lost track of some paperwork.

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Just wanted to update after trying taxr.ai from the recommendation above. I was skeptical at first but decided to give it a shot since my tax situation was such a mess. The document scanning part was super easy - I just took photos of what I had with my phone. They were able to pull my missing W-2s from the IRS database which was huge since I was missing two years worth! The EA they matched me with specialized in helping people who hadn't filed in multiple years, and she was amazing at explaining everything in terms I could understand. We got all four years of my returns filed last week, and she even negotiated a payment plan that I can actually manage. I went from panic attacks every time I got mail to actually feeling in control of my financial situation.

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If those IRS letters you mentioned are collection notices, you might want to try Claimyr (https://claimyr.com). I spent WEEKS trying to get through to the IRS about my back taxes and payment options, and it was impossible to reach a human. Claimyr got me connected to an actual IRS agent in about 20 minutes. They have this system that navigates all the IRS phone menus for you and holds your place in line, then calls you when they reach a human. Check out their demo video to see how it works: https://youtu.be/_kiP6q8DX5c Once I finally got through to the IRS, they were actually pretty helpful in explaining my options and setting up a payment plan. Then I took that information to an EA I found through the NAEA website to help me file all my back returns. Having that direct IRS conversation first made the whole process with the EA much smoother because I already understood what I was facing.

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Wait, you're saying this service can actually get someone on the phone at the IRS? I've been calling for months and can never get through. How does that even work? Sounds too good to be true.

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Seems sketchy. Why would I pay for something the IRS provides for free? Feels like taking advantage of people who are already in financial trouble.

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It works by using an automated system that navigates all the IRS phone menus and waits on hold for you. When they get a human on the line, they call you and connect you. I was surprised too, but it actually works - I was connected in about 22 minutes when I had been trying for weeks on my own. The IRS phone service is technically free, but not if you value your time. I spent hours on hold only to get disconnected. For me, it was worth paying to skip that frustration and finally get answers about my situation. Everyone has to decide for themselves if the time savings is worth it, but when you're stressing about tax problems, sometimes it's worth spending a little to resolve things faster.

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I wanted to apologize for my skeptical comment about Claimyr earlier. After another frustrating morning of trying to reach the IRS and getting disconnected twice after waiting over an hour each time, I gave in and tried the service. It actually worked exactly as described. I got a call back in about 15 minutes and was connected to an IRS representative who helped me understand my options for my unfiled returns. I was able to set up a payment plan directly and get clear answers about the penalties I was facing. I still need to find an EA to help me with the actual filing, but now I know exactly what I'm dealing with and what deadlines I need to meet. Sometimes it's worth admitting when you're wrong, and in this case, I definitely was. Sorry for the initial skepticism!

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Don't overlook community resources! Many cities have VITA (Volunteer Income Tax Assistance) programs that offer free tax help. While they typically focus on current year returns, some locations have volunteers who can advise on back tax situations or at least point you in the right direction. Also check with your local community college - many have accounting programs where supervised students provide tax assistance. They might not handle complex cases, but can sometimes help with straightforward back filings.

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VITA programs usually only help people with incomes under $58,000 though, right? And I didn't think they handled multiple years of unfiled taxes. Has this changed for the 2025 tax season?

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You're right about the income limits - VITA programs typically help people who make $60,000 or less for the 2025 tax season (it went up slightly from previous years). Regarding multiple years, it varies by location. Some VITA sites have EAs or tax attorneys who volunteer and can provide guidance on more complex situations including back taxes. They might not prepare all the returns, but they can often point you to the right resources or give you a roadmap to follow. It's always worth a call to check what services your local site offers.

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Has anyone tried using a CPA instead of an EA? What's really the difference? My buddy used a CPA for his back taxes and said it worked out fine.

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Both CPAs and EAs can represent you before the IRS, but there are important differences. EAs specialize exclusively in taxation and are licensed by the federal government specifically for tax matters. They often have more experience with IRS representation and tax resolution cases. CPAs are licensed by states and have a broader accounting background that includes taxation but also financial planning, auditing, etc. Some CPAs specialize in tax, others don't. For a non-filer situation like the original poster described, either could help, but an EA might be more cost-effective since their entire practice is focused on tax. The most important factor is finding someone (EA or CPA) who has specific experience with unfiled returns and IRS representation.

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Thanks for explaining the difference! That makes sense - I'll look for someone who specializes in dealing with back taxes regardless of whether they're an EA or CPA.

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I just want to echo what others have said about not panicking over those unopened IRS letters. I was in a very similar situation - hadn't filed for 3 years and was terrified to even look at the mail from the IRS. One thing I learned is that the IRS actually prefers to work with people who are trying to get compliant rather than those who continue to avoid the issue. When I finally got help, the penalties weren't as catastrophic as I had imagined in my head. For finding an EA in Minneapolis specifically, you might want to check with the Minnesota Society of Enrolled Agents. They often have local chapters that can provide referrals to members in your area who have experience with non-filer cases. Also, don't be afraid to interview a few EAs before choosing one. Most reputable ones will offer a brief consultation to discuss your situation and their approach. Ask specifically about their experience with 4+ years of unfiled returns and what their typical timeline looks like for getting everything resolved. You're taking the right step by seeking help now. The sooner you start, the more options you'll have for payment plans and penalty abatement.

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This is really reassuring to hear! I'm actually dealing with a similar situation right now (2 years unfiled) and have been avoiding opening those IRS letters too. It's good to know that the penalties might not be as bad as I'm imagining. Did you end up getting any penalty relief when you finally got compliant? I keep hearing about "first time penalty abatement" but I'm not sure if that applies when you haven't filed for multiple years.

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