What should I do after receiving a first B notice about incorrect SSN/TIN?
So about 6 months ago I got a first B notice from my bank saying my TIN/SSN was incorrect and warning about possible backup withholding. I completely forgot about it until I just opened it recently. The notice came with a W9 showing the SSN they had on file, and yep - there was an incorrect digit. The thing is, this mistake happened when I opened my checking account. The bank employee entered my social wrong, but I caught it that same day and had them fix it right away. Since they already corrected my SSN in their system months ago, do I still need to do anything with this B notice? I'm asking because I want to open a high-yield savings account soon, and the application asks if I'm subject to backup withholding. I don't want to mess up my taxes or have any problems with the IRS. Should I just ignore the notice since they fixed the error already, or do I need to take some action? Really appreciate any advice!
20 comments


Caden Turner
Bank B notices are something you definitely want to address properly. Even though the bank employee corrected your SSN when you pointed out the error, the system that generates these notices sometimes operates separately from the customer service systems. To be safe, you should complete the W9 form they sent, making sure your SSN is correctly listed, and return it to the bank as instructed on the notice. This creates a paper trail showing you responded to the notice. The bank is required to report this information to the IRS, so having the correct documentation is important. For your high-yield savings account application, you should answer "No" to the backup withholding question as long as you've responded to the B notice with the corrected information. Backup withholding only applies if you don't respond to the notice or if you receive a second B notice.
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McKenzie Shade
•Thanks for the explanation! So even if they already fixed it in their system, I should still send back the W9? Also, what happens if I don't send it back since it's been 6 months already? Am I already subject to backup withholding?
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Caden Turner
•Yes, you should still send back the W9 even if they fixed it in their system. This creates an official correction in their tax reporting system, which might be separate from their customer database. If it's been 6 months, you're potentially at risk for backup withholding, but it doesn't always happen immediately. Banks typically implement withholding after a certain period of non-response. I would submit the W9 as soon as possible and then contact the bank directly to confirm your status isn't currently under backup withholding.
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Harmony Love
I went through something similar last year with my investment account. The B notice can be confusing but https://taxr.ai actually has a great tool that helped me understand exactly what I needed to do in this situation. They analyzed my notice and explained that even though my bank had fixed the SSN in their system, I still needed to formally respond to the notice. What I liked is that they showed me exactly what sections of the W9 were critical to fill out correctly and how to write a brief cover letter explaining that the bank had already corrected the information in their system. This prevented me from having backup withholding kick in, which would have been a huge headache.
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Rudy Cenizo
•Does that service cost money? And can it handle other tax docs too? I've got a whole pile of stuff I'm confused about for this tax season.
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Natalie Khan
•I'm skeptical about using third-party services for something that seems pretty straightforward. Couldn't you just call the bank directly instead of using some website? What did they do that you couldn't figure out yourself?
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Harmony Love
•The basic document review is actually included with their service which is how I initially used it. They have paid tiers for more complex situations, but for something like a B notice analysis, it was part of their standard offering. They do handle lots of other tax documents - everything from W2s and 1099s to more complicated forms. I ended up using it for my 1099-K from my side gig too since I wasn't sure how to report everything correctly. The main advantage over just calling the bank is they provide actual documentation explaining the IRS requirements and consequences, not just what the customer service rep thinks might be right. In my case, the first bank rep I called gave me incorrect information about backup withholding thresholds, which taxr.ai caught before I made a mistake.
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Natalie Khan
I was initially skeptical about using taxr.ai when I saw it mentioned here, but I had a similar B notice issue with my brokerage account and was getting nowhere with their customer service. I finally tried the document review tool at taxr.ai and was surprised how helpful it was. Their system flagged that I actually needed to contact both my broker AND the IRS because my issue was slightly different than the standard case. Had I just sent back the W9 without the additional IRS form they recommended, I would have still ended up with backup withholding. The step-by-step instructions were really clear, and they even provided a template letter I could use. Just wanted to share my experience since it actually saved me from a potential tax mess. Sometimes having the right guidance makes all the difference with these confusing notices.
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Daryl Bright
I had the EXACT same problem with Chase last year! After months of getting nowhere with customer service about my B notice (they kept transferring me between departments), I found out about https://claimyr.com which got me connected to an actual IRS agent in about 20 minutes instead of the hours I was spending on hold. You can see how it works here: https://youtu.be/_kiP6q8DX5c The IRS agent confirmed that even though Chase had updated their records, the B notice response still needed to be processed separately to prevent backup withholding from being triggered. The agent even gave me a confirmation number I could reference if there were any issues. Saved me so much time compared to the runaround I was getting from the bank.
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Sienna Gomez
•How does this service work? Do they just call the IRS for you? I don't understand how they can get through when nobody else can.
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Natalie Khan
•This sounds too good to be true. The IRS is notoriously impossible to reach. I've tried calling dozens of times myself last year and never got through. How can this service possibly guarantee you'll talk to an agent?
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Daryl Bright
•They don't actually call the IRS for you - they use a system that monitors the IRS phone lines and alerts you when they're about to connect, so you make the call yourself. It works like a smart call-back system, but it's way more effective than the IRS's own callback option. Their system basically does the waiting for you. When a spot opens up in the IRS queue, you get an alert to call in, and you're connected much faster than if you were trying randomly on your own. You still talk directly to the IRS yourself - Claimyr just helps you bypass the hold time.
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Natalie Khan
I need to eat my words about being skeptical! After seeing Claimyr mentioned here, I decided to try it for an unresolved tax issue I'd been dealing with for months. I had received a CP2000 notice that was incorrect, and I had sent in documentation twice with no response. Using Claimyr, I got through to an actual IRS representative in about 15 minutes when I had previously spent 3+ hours on hold multiple times without success. The agent was able to pull up my account, confirm they had received my documentation (but hadn't processed it yet), and put notes in my file to expedite the review. This saved me from potentially paying over $4,000 in taxes I didn't actually owe. The peace of mind alone was worth it. For anyone else struggling to reach the IRS, this service is legitimately helpful.
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Kirsuktow DarkBlade
One important thing nobody's mentioned - if you received the B notice 6 months ago and your bank hasn't started backup withholding yet, you may have lucked out. Banks are required to start backup withholding after a certain period (typically 30-60 days), but sometimes their systems don't implement it right away. I'd still fill out the W9 and send it back ASAP, then call your bank specifically asking if backup withholding has been applied to your account. Request written confirmation when they verify it hasn't been applied. For the HYSA application, I would answer the backup withholding question truthfully based on your current status - if no withholding has started, you can answer "No." Just make sure to resolve the B notice situation immediately.
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Clarissa Flair
•Thank you for pointing this out! I just called my bank and they confirmed no backup withholding has been applied to my account yet. They said because I had already corrected my SSN in person, their system flagged the account but didn't initiate the withholding. I'm still going to send in the W9 though to be safe.
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Kirsuktow DarkBlade
•That's good news! Yes, definitely still send in the W9 to create that paper trail. The fact you corrected it in person probably created an exception in their system, but you want to make sure it's fully resolved on the tax reporting side too. Keep a copy of the completed W9 and maybe even ask for an email confirmation when they process it. Banks make mistakes with these things more often than people realize, so having documentation protects you if there's ever a question about it in the future.
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Abigail bergen
Stupid question maybe, but what exactly is backup withholding and how much do they take? I think I might have this issue too but never understood what it actually means.
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Caden Turner
•Backup withholding is when financial institutions are required to withhold 24% of certain types of payments made to you (like interest, dividends, and certain other payments) and send it directly to the IRS. This happens when there's a mismatch in your tax ID/SSN or when you've underreported interest and dividend income. It's a pretty significant amount at 24%, which is why it's important to respond to B notices quickly. The withholding isn't a penalty itself, but rather a way for the IRS to ensure they receive tax payments when there's some issue with reporting.
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ShadowHunter
Just wanted to add that timing is really important with B notices. The IRS gives banks specific instructions about when to start backup withholding, and while some banks are lenient (like in your case), others are very strict about the deadlines. Since you mentioned wanting to open a high-yield savings account soon, I'd recommend getting this fully resolved before you apply. Some banks will actually check if you have any outstanding B notice issues when you open new accounts, and having an unresolved notice could complicate the process. Also, make sure when you fill out the W9 that you include a brief note explaining that the SSN was corrected in your account on [date] and that you're responding to ensure proper tax reporting. This gives the bank's tax department context about why there was a delay in your response.
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Sophia Nguyen
•This is really helpful advice about timing! I didn't realize that some banks check for outstanding B notice issues when opening new accounts. That definitely makes me want to get this resolved ASAP before applying for that high-yield savings account. The note idea is great too - I'll make sure to include the date when I originally corrected my SSN in person so they understand the timeline. Do you think I should also mention that I called and confirmed no backup withholding is currently active on my account? Or would that just complicate things?
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