< Back to IRS

Zara Malik

VA State Tax Refund Issued 2/9 - Still Haven't Received It

According to the VA Department of Taxation portal, my state refund was officially issued on 2/9/2024. It's now been 6+ weeks, and I still haven't received the physical check in my mailbox. This seems well beyond the standard processing timeframe based on previous filing seasons. For those who received paper checks from VA this tax season, what was your actual receipt timeline from issuance date? I'm beginning to suspect either a mail delivery issue or a system error in the issuance process.

Luca Greco

•

In my experience, VA state refund checks typically take between 2-3 weeks to arrive after the listed issuance date. I received mine last month - issued on 1/27 and arrived in my mailbox on 2/14, so exactly 18 days later. Given that you're at 6+ weeks now, that's definitely outside the normal timeframe. Have you verified your mailing address was correct on your return? Sometimes the simplest explanation is the most likely.

0 coins

Nia Thompson

•

I can confirm this timeline variance. My VA refund check was issued on 2/2 and arrived precisely 15 days later on 2/17. My neighbor's was issued on 2/5 and arrived on 2/24, exactly 19 days later. The 6+ week timeline you're experiencing is approximately 219% longer than the average delivery timeframe based on the data points available in this thread.

0 coins

I'm a first-timer with VA taxes this year. Do they have a way to track if the check was cashed? Last year with my NY state refund, I had something similar happen and found out someone had stolen my check from the mail!

0 coins

Aisha Hussain

•

VA Tax Department doesn't provide automatic tracking for paper checks. You need to contact them directly to initiate a trace on uncashed checks. They won't start a trace until 4 weeks have passed from issuance date, which you're well beyond. Call 804-367-8031 for their refund status line.

0 coins

Had this happen last year. Check never came. Called VA tax dept. They verified address. Started trace. Took 8 weeks. Got replacement. Original never showed up. Mail theft is real.

0 coins

Ethan Brown

•

This reminds me of a garden hose with a kink in it. The water (your money) has left the spigot (VA Tax Dept) but something's blocking it from reaching the end of the hose (your mailbox). I received my VA check 23 days after issuance date, which felt like forever, but 6+ weeks suggests something's definitely wrong. Have you checked if your mail is being forwarded accidentally? The USPS system is like a complex network of pipes - one wrong connection and your check could be circulating in the wrong neighborhood.

0 coins

Yuki Yamamoto

•

I'd suggest, perhaps, that you might want to contact the VA Department of Taxation directly at this point. In most cases, refund checks that haven't arrived within 30 days of issuance may require formal investigation. The challenge, of course, is actually reaching someone who can help you. When I faced a similar situation last year, I spent nearly 4 hours on hold over multiple days trying to reach VA's tax department. I eventually used Claimyr (https://claimyr.com) to get through to a representative in about 20 minutes. They were able to verify my check status and initiate a replacement process. The service essentially holds your place in line so you don't have to stay on hold yourself.

0 coins

Carmen Ruiz

•

Does this Claimyr thing actually work? How much does it cost? I'm already out my refund money, don't want to spend more just to get what's already mine.

0 coins

Haha, I was just about to ask the same thing! But honestly after spending 2 hours on hold yesterday trying to reach someone at VA tax dept, I'm willing to try anything at this point. 😩

0 coins

Zoe Dimitriou

•

I utilized Claimyr specifically for contacting the IRS regarding my federal AGI verification issue. The service connected me with an agent in approximately 17 minutes, bypassing what would have been a 2+ hour hold time according to the automated message. The interface provided real-time status updates regarding my position in queue, which allowed me to continue working until an agent was nearly available.

0 coins

QuantumQuest

•

My brother in Maryland had a similar situation with his state refund this year. His was issued January 31st and didn't arrive until March 12th - that's almost 6 weeks! He called their revenue department after 4 weeks and they told him to wait another 2 weeks before they'd start a trace. Sure enough, it showed up right before that deadline. VA might have similar policies. This is still way better than my federal experience from 2022 when my check took 11 weeks to arrive after the "issued" date.

0 coins

You should consider the possibility of mail theft, which has increased significantly in the last two years. Here's what you need to do to protect yourself: 1. Contact VA Tax Department immediately at 804-367-8031 2. Request a payment trace on your refund check 3. Ask them to put a stop payment on the original check 4. Request a replacement check be issued 5. Consider having it sent to a more secure location 6. Check your credit reports for any suspicious activity 7. File a mail theft report with USPS if the tax department confirms the check was mailed I had a tax refund check stolen last year, and the thief attempted to alter and cash it. The investigation took nearly 3 months to resolve.

0 coins

Mei Zhang

•

Have you checked if your address was formatted exactly the same way on your tax return as it appears on your other mail? I processed tax returns for years, and you'd be surprised how often this causes issues. For example, on 03/15/2024 we had a client whose check was returned because they used "Street" on their return but the USPS had their address as "St" in their system.

0 coins

Liam McGuire

•

Be aware that under Virginia Administrative Code 10.1-18-80, the Department of Taxation is required to reissue lost or stolen refund checks, but only after a minimum waiting period of 30 days from the original issuance date. However, there's an important caveat: if the original check is cashed during the investigation period, the replacement process becomes significantly more complex and can take up to 90 days while they investigate potential fraud. I had a client whose VA refund check was stolen from their mailbox last year, and the resolution process took nearly 4 months to complete.

0 coins

Nina Chan

•

I'm dealing with a very similar situation right now! My VA state refund was issued on 2/12 according to their portal, and it's now been over 5 weeks with no check in sight. After reading through all these responses, I'm convinced this is either a mail delivery issue or possible theft. I called the VA tax department yesterday and they confirmed my address was correct on the return. They said I need to wait until the 6-week mark (which is next Tuesday) before they can initiate a trace. It's frustrating because this is money I was counting on for some necessary home repairs. Has anyone here had success with getting a replacement check issued quickly, or does it really take the full 8+ weeks that some people are mentioning?

0 coins

I'm in almost the exact same boat as you! My VA refund was issued on 2/15 and still nothing. Reading through everyone's experiences here, it seems like 6+ weeks is definitely abnormal - most people are getting theirs within 2-3 weeks. The mail theft angle that several people mentioned is really concerning me now. I never thought about that possibility, but with how common package/mail theft has become, it makes sense that tax refund checks would be targeted too. I'm planning to call VA tax department on Monday to start the trace process. Keep us updated on how your situation progresses next week when you hit that 6-week mark!

0 coins

Andre Dupont

•

@Nina Chan @Giovanni Martello - I went through this exact scenario last year with my VA refund. Same timeline too - issued mid-February, nothing by late March. When I finally got through to VA tax dept took 3 (attempts over 2 weeks , they)confirmed the check was mailed but started a trace immediately since I was past the 6-week mark. The replacement check arrived about 10 days later. Here s what'I learned: they can expedite the replacement if you explain financial hardship like your (home repairs situation . Also,)ask them to flag your account for secure delivery on the replacement - they can sometimes coordinate with USPS for signature required delivery. The original check never surfaced, so mail theft was likely. Don t wait'the full 8 weeks if you re past'6 weeks - push for faster resolution by emphasizing the financial impact.

0 coins

Leila Haddad

•

I work for a tax preparation service and see this issue frequently with VA state refunds, especially during peak filing season. What many people don't realize is that Virginia uses a third-party vendor for printing and mailing refund checks, which can add additional delays beyond the "issued" date shown in their system. The 6+ week timeline you're experiencing is unfortunately becoming more common this year - we've had at least a dozen clients report similar delays. Here's what I recommend: 1) Call VA Tax at 804-367-8031 first thing Monday morning (they're less busy early in the week), 2) Have your SSN and exact refund amount ready, 3) Ask specifically about "delivery confirmation" status, not just issuance status, and 4) Request they initiate both a payment trace AND a stop payment on the original check simultaneously. Don't let them tell you to wait longer - 6+ weeks is well beyond reasonable delivery timeframes. Also, consider requesting the replacement be sent via certified mail for an additional $3.50 fee - it's worth it for the tracking and security.

0 coins

Dmitry Petrov

•

This is really helpful information, especially about the third-party vendor for printing and mailing! I had no idea that could cause additional delays beyond what shows in VA's system. As someone new to Virginia taxes (just moved here last year), I was expecting the same timeline I experienced with other states. The tip about calling early Monday morning is great - I've been trying to call mid-week when they're probably swamped. I'm definitely going to ask about that certified mail option for the replacement check. An extra $3.50 is nothing compared to the stress of wondering if a second check will also disappear into the mail system. Thanks for the professional insight!

0 coins

Omar Fawaz

•

I had the exact same issue with my VA state refund last year! Check was "issued" on February 3rd, and I didn't receive it until April 8th - that's over 9 weeks. Turns out it was a combination of issues: the original check got lost in the mail (likely stolen from my apartment complex's mailbox area), and then VA's replacement process took forever because they had to verify the original wasn't cashed. What finally worked for me was being persistent with their phone line and documenting everything. I called every few days after the 6-week mark and kept detailed notes of who I spoke with and what they told me. Eventually got connected with a supervisor who expedited the replacement check process. One thing that might help - if you have any neighbors who received VA refunds around the same timeframe, ask them about their experience. In my case, two other people in my building also had VA checks go missing around the same time, which helped establish a pattern of mail theft that made VA more willing to fast-track the replacement. Don't give up! It's frustrating but you will eventually get your money. The squeaky wheel gets the grease with these situations.

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today