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VA State Tax Refund Issued 2/9 - Still Haven't Received It

According to the VA Department of Taxation portal, my state refund was officially issued on 2/9/2024. It's now been 6+ weeks, and I still haven't received the physical check in my mailbox. This seems well beyond the standard processing timeframe based on previous filing seasons. For those who received paper checks from VA this tax season, what was your actual receipt timeline from issuance date? I'm beginning to suspect either a mail delivery issue or a system error in the issuance process.

Luca Greco

In my experience, VA state refund checks typically take between 2-3 weeks to arrive after the listed issuance date. I received mine last month - issued on 1/27 and arrived in my mailbox on 2/14, so exactly 18 days later. Given that you're at 6+ weeks now, that's definitely outside the normal timeframe. Have you verified your mailing address was correct on your return? Sometimes the simplest explanation is the most likely.

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Nia Thompson

I can confirm this timeline variance. My VA refund check was issued on 2/2 and arrived precisely 15 days later on 2/17. My neighbor's was issued on 2/5 and arrived on 2/24, exactly 19 days later. The 6+ week timeline you're experiencing is approximately 219% longer than the average delivery timeframe based on the data points available in this thread.

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17d

Mateo Rodriguez

I'm a first-timer with VA taxes this year. Do they have a way to track if the check was cashed? Last year with my NY state refund, I had something similar happen and found out someone had stolen my check from the mail!

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16d

Aisha Hussain

VA Tax Department doesn't provide automatic tracking for paper checks. You need to contact them directly to initiate a trace on uncashed checks. They won't start a trace until 4 weeks have passed from issuance date, which you're well beyond. Call 804-367-8031 for their refund status line.

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14d

GalacticGladiator

Had this happen last year. Check never came. Called VA tax dept. They verified address. Started trace. Took 8 weeks. Got replacement. Original never showed up. Mail theft is real.

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13d

Ethan Brown

This reminds me of a garden hose with a kink in it. The water (your money) has left the spigot (VA Tax Dept) but something's blocking it from reaching the end of the hose (your mailbox). I received my VA check 23 days after issuance date, which felt like forever, but 6+ weeks suggests something's definitely wrong. Have you checked if your mail is being forwarded accidentally? The USPS system is like a complex network of pipes - one wrong connection and your check could be circulating in the wrong neighborhood.

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Yuki Yamamoto

I'd suggest, perhaps, that you might want to contact the VA Department of Taxation directly at this point. In most cases, refund checks that haven't arrived within 30 days of issuance may require formal investigation. The challenge, of course, is actually reaching someone who can help you. When I faced a similar situation last year, I spent nearly 4 hours on hold over multiple days trying to reach VA's tax department. I eventually used Claimyr (https://claimyr.com) to get through to a representative in about 20 minutes. They were able to verify my check status and initiate a replacement process. The service essentially holds your place in line so you don't have to stay on hold yourself.

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Carmen Ruiz

Does this Claimyr thing actually work? How much does it cost? I'm already out my refund money, don't want to spend more just to get what's already mine.

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14d

Andre Lefebvre

Haha, I was just about to ask the same thing! But honestly after spending 2 hours on hold yesterday trying to reach someone at VA tax dept, I'm willing to try anything at this point. šŸ˜©

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13d

Zoe Dimitriou

I utilized Claimyr specifically for contacting the IRS regarding my federal AGI verification issue. The service connected me with an agent in approximately 17 minutes, bypassing what would have been a 2+ hour hold time according to the automated message. The interface provided real-time status updates regarding my position in queue, which allowed me to continue working until an agent was nearly available.

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13d

QuantumQuest

My brother in Maryland had a similar situation with his state refund this year. His was issued January 31st and didn't arrive until March 12th - that's almost 6 weeks! He called their revenue department after 4 weeks and they told him to wait another 2 weeks before they'd start a trace. Sure enough, it showed up right before that deadline. VA might have similar policies. This is still way better than my federal experience from 2022 when my check took 11 weeks to arrive after the "issued" date.

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Jamal Anderson

You should consider the possibility of mail theft, which has increased significantly in the last two years. Here's what you need to do to protect yourself: 1. Contact VA Tax Department immediately at 804-367-8031 2. Request a payment trace on your refund check 3. Ask them to put a stop payment on the original check 4. Request a replacement check be issued 5. Consider having it sent to a more secure location 6. Check your credit reports for any suspicious activity 7. File a mail theft report with USPS if the tax department confirms the check was mailed I had a tax refund check stolen last year, and the thief attempted to alter and cash it. The investigation took nearly 3 months to resolve.

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Mei Zhang

Have you checked if your address was formatted exactly the same way on your tax return as it appears on your other mail? I processed tax returns for years, and you'd be surprised how often this causes issues. For example, on 03/15/2024 we had a client whose check was returned because they used "Street" on their return but the USPS had their address as "St" in their system.

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Liam McGuire

Be aware that under Virginia Administrative Code 10.1-18-80, the Department of Taxation is required to reissue lost or stolen refund checks, but only after a minimum waiting period of 30 days from the original issuance date. However, there's an important caveat: if the original check is cashed during the investigation period, the replacement process becomes significantly more complex and can take up to 90 days while they investigate potential fraud. I had a client whose VA refund check was stolen from their mailbox last year, and the resolution process took nearly 4 months to complete.

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