Unexpected Deposit From TPG PRODUCTS ENTRY: SBTPG LLC ORIG GREEN DOT BANK - What Is This?
I just checked my bank account and was surprised to see a random deposit from TPG PRODUCTS ENTRY: SBTPG LLC ORIG GREEN DOT BANK. The weird thing is I haven't used them for my tax preparation this year or last year. I did use them maybe 3-4 years ago, but nothing recent. The deposit included some cents too, which seems odd since tax refunds are usually whole dollar amounts. I'm honestly kind of suspicious about unexpected money appearing in my account out of nowhere. I tried calling their customer service line, but the representatives I spoke with couldn't give me any clear explanation about why I received this money. They seemed just as confused as I was. I'm wondering if there was some class action settlement I might have been part of without remembering? Or is this some kind of error they made? Has anyone else gotten an unexpected deposit from TPG PRODUCTS ENTRY: SBTPG LLC ORIG GREEN DOT BANK recently? Any insight would be appreciated because random money appearing in my account is making me nervous.
29 comments


Zara Perez
This is actually more common than you might think. TPG (Santa Barbara Tax Products Group) is the bank partner that many tax preparation services use to process refunds when customers choose to have their preparation fees deducted from their refund. They're essentially the middleman between the IRS and you when you choose that payment option. There are a few possibilities for why you received this deposit. First, it could be an adjustment from a previous tax return where they withheld too much for processing fees. Second, some tax preparation companies have had settlement agreements where they had to refund certain fees that were deemed excessive or improperly disclosed. The fact that it includes coins rather than a whole dollar amount suggests it might be a specific calculated refund rather than a rounded tax adjustment. This makes me think it's more likely related to a fee settlement or adjustment. I'd recommend checking any emails you might have received from your previous tax preparation company. Sometimes these settlements are announced but the emails look like spam so people ignore them.
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Daniel Rogers
•Thanks for this explanation! Does this mean OP should be worried about identity theft? Like could someone have filed taxes using their info and somehow the refund processor caught it and sent the money to OP's actual account? I'm always paranoid about that stuff.
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Zara Perez
•Identity theft is always something to be mindful of, but in this case it's probably not what's happening. If someone had filed taxes fraudulently using OP's information, they'd typically direct the refund to their own account, not OP's legitimate bank account. The most likely explanation is still either a fee adjustment or settlement from a past tax preparation service. If OP is concerned, they could request a free credit report to check for suspicious activity, but the fact that TPG is sending money back rather than taking it suggests this is a legitimate transaction related to previous services.
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Aaliyah Reed
After dealing with similar confusion with an unexpected deposit, I discovered taxr.ai https://taxr.ai and it was honestly a game-changer. I uploaded my bank statement showing the mysterious TPG PRODUCTS ENTRY: SBTPG LLC ORIG GREEN DOT BANK deposit, and their system was able to analyze it and explain exactly what it was from. In my case, it turned out to be related to a settlement from a tax prep service I'd used years ago that had charged hidden fees. I'd completely forgotten about it. Their document analysis saved me hours of frustrating phone calls with customer service reps who had no clue what I was talking about.
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Ella Russell
•How exactly does this work? Do you have to pay for the service? I have a similar situation with a deposit from SBTPG but I'm not sure if it's worth paying for another service just to figure it out.
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Mohammed Khan
•Sounds too good to be true tbh. Are you sure they can actually trace random deposits like this? TPG PRODUCTS ENTRY: SBTPG LLC transactions seem pretty specific and I'm skeptical a general service would know about tax processor settlements.
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Aaliyah Reed
•You just upload your bank statement or any tax documents you have questions about, and their AI analyzes them to identify what specific transactions mean. They have a special focus on tax-related financial matters, so they're familiar with processors like TPG PRODUCTS ENTRY: SBTPG LLC. For specific settlement identifications, they cross-reference the deposit amount and timing with known settlements or adjustments from tax preparation companies. They have a database of these settlements that's pretty comprehensive. It saved me from spending hours on the phone trying to track down information.
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Mohammed Khan
Alright I need to apologize for being skeptical. I went ahead and tried taxr.ai after posting my doubtful comment. I uploaded my statement with a similar TPG PRODUCTS ENTRY deposit, and they actually identified it as part of the settlement related to hidden "technology fees" that several tax prep companies had been charging. The system matched my deposit amount to a specific settlement percentage and explained exactly why it included cents (it was calculated as a percentage of what I'd paid). They even provided links to the settlement documentation. I'm genuinely impressed and feel kind of silly for being so skeptical now.
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Gavin King
I had the exact same issue with a mysterious TPG PRODUCTS ENTRY: SBTPG LLC ORIG GREEN DOT BANK deposit. After getting nowhere with their customer service (kept getting disconnected or transferred to people who couldn't help), I tried Claimyr https://claimyr.com and watched their demo at https://youtu.be/_kiP6q8DX5c. They got me connected to a real TPG representative who had access to their settlement database. Turns out my deposit was from a class action settlement where they had to refund processing fees for specific tax years. The reason regular customer service couldn't help is they need to transfer you to a specific department that handles these settlements, but most calls never make it there.
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Nathan Kim
•Wait, so Claimyr just gets you through to a real person faster? How does that even work? I've been trying to call TPG about my own weird deposit for days.
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Eleanor Foster
•This sounds like a scam. Why would you pay a third party to call another company? Can't you just keep calling yourself until you get through? I don't see how this service actually does anything useful.
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Gavin King
•It uses a technology that navigates through the phone tree and waits on hold for you. When they finally get a real person, you get a call connecting you directly with that representative. So instead of spending hours listening to hold music or getting disconnected, they handle all that frustration. Honestly, I was getting nowhere calling myself. I'd either get disconnected after waiting 45+ minutes or get transferred to representatives who couldn't access settlement information. Claimyr got me to the right department with someone who actually had the authority to look up my specific situation in their settlement database. Totally worth it for the time saved and actually getting answers.
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Eleanor Foster
I have to admit I was completely wrong about Claimyr. After posting my skeptical comment, I decided to try it since I was desperate to figure out my own TPG PRODUCTS ENTRY deposit. Within 27 minutes they had me on the phone with someone from TPG's financial reconciliation team. The representative explained that my deposit was from a settlement regarding improperly disclosed processing fees from 2022-2023 tax filings. The reason it had cents was because it included interest calculated through the settlement date. Regular customer service representatives don't have access to this information, which is why I kept hitting dead ends trying to call on my own.
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Lucas Turner
Just wanted to add something important - if you get one of these TPG PRODUCTS ENTRY: SBTPG LLC ORIG GREEN DOT BANK deposits, don't spend the money right away! In some cases, they can be mistakes that get reversed. My sister got one last year, spent it, and then two weeks later they pulled the money back out because it was meant for someone with a similar account number. She ended up with overdraft fees because of it. Always better to wait a couple weeks to make sure it's legitimate before spending unexpected money!
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Kai Rivera
•Is there a way to confirm with TPG directly if the deposit is legitimate without waiting for weeks? I just got a deposit too and I'm not sure if I should be concerned or happy about it.
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Lucas Turner
•You can try calling their direct verification line at 800-901-6663 and select the deposit verification option. Make sure to have your bank statement handy with the exact deposit amount and date. If that doesn't work, you can also check if your deposit amount matches any of the common settlement amounts. Many of the recent settlements have been for $42.17, $78.55, or $103.92 - if you received one of these specific amounts (including the cents), it's likely legitimate.
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Anna Stewart
Question for anyone who knows - are these TPG PRODUCTS ENTRY: SBTPG LLC ORIG GREEN DOT BANK deposits considered taxable income? Do I need to report this on next year's taxes if I got one of these settlement payments?
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Zara Perez
•It depends on what the payment is for. If it's a refund of fees you previously paid, it's generally not taxable because you didn't deduct those fees originally (most people don't itemize tax prep fees). However, if any portion represents interest or punitive damages from a settlement, that part would be taxable as "other income." TPG should send you a 1099-MISC or 1099-INT form by next January if any portion is taxable, but don't count on it - their record-keeping isn't always perfect.
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Anna Stewart
•Thanks! That makes sense. I'll keep an eye out for any tax forms, but good to know that if it's just returning fees I previously paid, I probably won't need to report it.
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Freya Christensen
I can share some additional context about TPG deposits that might help. TPG (Santa Barbara Tax Products Group) processes refunds for major tax preparation companies like TurboTax, H&R Block, and Jackson Hewitt when customers opt for refund transfer services or have fees deducted from their refund. These unexpected deposits often stem from a few specific situations: 1) Class action settlements related to undisclosed or excessive fees charged between 2019-2023, 2) Interest adjustments on previous refund transfers where they held funds longer than legally required, or 3) Corrections for miscalculated processing fees. The inclusion of cents is actually a good sign that it's legitimate - these settlements and adjustments are calculated based on exact percentages and interest rates rather than rounded amounts. If you used any major tax software or tax preparation service in the past few years and chose to have fees deducted from your refund, you likely have a legitimate claim to this money. To verify, you can reference your old tax documents to see if TPG or SBTPG appears anywhere as a payment processor. Most people don't realize they used TPG because it operates behind the scenes for the major tax prep companies.
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Lena Müller
This is really helpful information! I actually just realized I might have gotten one of these deposits too but didn't connect it to TPG at first. Looking back at my bank statements, I see a deposit for $78.55 from "SBTPG LLC" that I couldn't figure out. I used TurboTax back in 2022 and chose to have the fees deducted from my refund, so that would explain the TPG connection. It's frustrating that they don't send any explanation with these deposits - I spent way too much time worrying it was some kind of mistake or fraud. For anyone else wondering, it sounds like if you used any of the major tax prep services in recent years and had fees deducted, you should check your statements for these deposits. The amounts mentioned ($42.17, $78.55, $103.92) seem to be the most common settlement amounts based on what people are reporting here. Thanks to everyone who shared their experiences - it really helps to know this is a legitimate thing and not something to worry about!
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Maxwell St. Laurent
•I'm so glad this thread helped you figure out your deposit! I had a similar experience where I got a random $103.92 deposit from SBTPG LLC and had no idea what it was for. Like you, I used TurboTax a few years back and chose the fee deduction option. It's really annoying that they don't include any explanation with these deposits - just a cryptic bank description that makes it look suspicious. I actually called my bank first thinking it might be fraud before I found information about these settlements online. For anyone else reading this, it might be worth checking your old tax returns or emails from your tax prep company. Sometimes they do send notices about these settlements, but they often end up in spam folders or look like promotional emails so people ignore them.
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Amelia Dietrich
I just wanted to thank everyone who contributed to this thread - it's been incredibly helpful! I received a similar deposit from TPG PRODUCTS ENTRY: SBTPG LLC ORIG GREEN DOT BANK for $78.55 last week and was completely baffled by it. After reading through all the responses here, I checked my old tax documents and found that I had used FreeTaxUSA in 2022 and opted to have their fees deducted from my refund. Sure enough, TPG was listed as the payment processor on my paperwork, though I had completely forgotten about that detail. The amount matches one of the common settlement amounts mentioned in this thread, and the timing makes sense given what others have shared about the class action settlements for undisclosed fees. It's such a relief to understand what this deposit is for instead of worrying it was some kind of error or fraudulent activity. One thing I'd add for future readers - if you're trying to track down the source of your deposit, look for any tax preparation service you used between 2019-2023 where you chose to have fees deducted from your refund. Even if you don't remember using TPG specifically, they likely processed the transaction behind the scenes for whatever company you did use. Thanks again to everyone who shared their experiences and solutions!
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Sofia Gutierrez
•This thread has been a lifesaver! I just got a $42.17 deposit from TPG PRODUCTS ENTRY: SBTPG LLC and was completely confused about where it came from. After reading everyone's experiences, I checked my 2021 tax return and found that I used H&R Block's online service with the fee deduction option - and sure enough, TPG was listed as the refund processor. It's crazy how these companies process so many transactions behind the scenes that we completely forget about them. I probably would have spent hours calling around trying to figure this out if I hadn't found this discussion. The fact that my amount ($42.17) matches one of the common settlement amounts mentioned here gives me confidence it's legitimate. Really appreciate everyone sharing their detective work on this - it shows how confusing these deposits can be when they arrive with zero explanation!
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PixelPrincess
I'm going through the exact same situation right now! Got a deposit for $103.92 from TPG PRODUCTS ENTRY: SBTPG LLC ORIG GREEN DOT BANK yesterday and had no clue what it was for. After reading through everyone's experiences here, I checked my old tax records and found that I used TaxAct in 2022 and chose to have their preparation fees deducted from my refund. Looking at my paperwork more carefully, I can see TPG listed as the payment processor, though like everyone else, I had completely forgotten about this detail. The amount I received matches one of the common settlement amounts mentioned in this thread, which gives me confidence it's legitimate rather than some kind of banking error. What really strikes me is how many different tax preparation companies use TPG behind the scenes - TurboTax, H&R Block, FreeTaxUSA, TaxAct, and others. No wonder so many people are confused when these deposits show up with no explanation attached! Thanks to everyone who shared their detective work on tracking these down. It's saved me hours of frustrating phone calls trying to figure out where this money came from. For anyone else dealing with this, definitely dig through your old tax documents from 2019-2023 if you ever chose the fee deduction option - you'll likely find TPG mentioned somewhere as the processor.
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Chloe Delgado
•This is exactly what happened to me! I got the same $103.92 deposit from TPG PRODUCTS ENTRY: SBTPG LLC and was so confused. After reading this thread, I went back through my 2022 tax documents and found I had used TaxSlayer with the fee deduction option - TPG was listed as the processor but in tiny print that I totally missed at the time. It's honestly ridiculous that these companies don't send any kind of explanation letter with these settlement deposits. Just a random bank transfer with a cryptic description that makes it look suspicious. I was literally about to call my bank to report potential fraud before I found this discussion. The fact that so many of us are getting these exact same amounts ($42.17, $78.55, $103.92) really confirms these are legitimate class action settlements. Thanks everyone for sharing your experiences - this community detective work saved me so much time and stress!
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Honorah King
I just want to add my experience to help others who might be dealing with this same confusion. I received a $78.55 deposit from TPG PRODUCTS ENTRY: SBTPG LLC ORIG GREEN DOT BANK about two weeks ago and was completely stumped about where it came from. After reading through all these helpful responses, I went digging through my old tax documents and discovered that I had used Credit Karma Tax (now Cash App Taxes) back in 2021 and opted to have their fees deducted from my refund. Sure enough, when I looked at the fine print on my tax documents, TPG was listed as the refund processor. What's particularly frustrating is that I never received any notification about this settlement or deposit - no email, no letter, nothing. The money just appeared in my account with that cryptic bank description that made me think it might be fraudulent. For anyone still trying to figure out their deposit, I'd suggest checking not just the major tax prep companies but also the smaller or newer ones like Credit Karma Tax, Cash App Taxes, or even some of the free filing services. TPG seems to process for a huge range of tax preparation companies, many of which we might not immediately think to check. The amount I received ($78.55) matches exactly what others have reported, which gives me confidence this is part of the legitimate class action settlement everyone's discussing. Thanks to this community for helping solve the mystery!
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Carmen Vega
•This is so helpful! I just got a $42.17 deposit from TPG PRODUCTS ENTRY: SBTPG LLC and was starting to panic thinking it might be some kind of scam. After reading everyone's experiences here, I checked my 2020 tax return and found that I used TaxSlayer's free edition with the fee deduction option - and there it was in tiny print, TPG listed as the processor. It's amazing how many different tax companies use TPG behind the scenes! Like you mentioned, I never got any notification about this settlement either. Just this mysterious deposit that showed up with zero explanation. I was actually planning to call my bank tomorrow to ask about it, but now I feel much more confident it's legitimate. Thanks to everyone who shared their detective work - this thread should be pinned somewhere because I bet tons of people are getting these deposits and have no idea what they're for!
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Sean Doyle
I'm experiencing the exact same thing! Just got a $78.55 deposit from TPG PRODUCTS ENTRY: SBTPG LLC ORIG GREEN DOT BANK this morning and was completely baffled. After reading through everyone's experiences here, I dug through my old tax files and found that I used Jackson Hewitt's online service back in 2022 with the fee deduction option. Looking at my paperwork more carefully, TPG is indeed listed as the payment processor in small print at the bottom - something I completely overlooked at the time. The deposit amount matches exactly what others have reported for these class action settlements, which is reassuring. What's really frustrating is the complete lack of communication about these deposits. No letter, no email explanation, just money appearing in your account with a cryptic bank description that honestly looks suspicious at first glance. I was literally googling "TPG PRODUCTS ENTRY fraud" before I found this thread! For anyone else trying to solve this mystery, definitely check ALL your tax prep services from 2019-2023, even ones you might not think use third-party processors. TPG seems to handle refund processing for almost every major tax preparation company, but they operate completely behind the scenes so most of us never realize we've dealt with them. Thanks to everyone who shared their detective work - this community has been incredibly helpful in solving what could have been a very stressful mystery!
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