< Back to IRS

Pedro Sawyer

TurboTax vs TaxAct for complicated returns - worth the price difference?

I'm trying to decide between TurboTax and TaxAct this year and could use some advice. After looking at their current promotions, I can get TaxAct with their Audit Defense package for about $10 less than what TurboTax would cost me without any audit protection. But I noticed TurboTax automatically includes 7 years of audit assistance with every return, while TaxAct's Audit Defense only covers me for 3 years. My tax situation is a bit complicated this time around - had some investment income, started freelancing mid-year, and sold some property. So I'm a little concerned about the possibility of an audit. That said, I'm wondering if these audit protection services are even worth it or just marketing fluff? Maybe I should just go with the cheaper option and pocket the $10? Has anyone used either of these services or their audit protection? Any major differences in the software that would make one worth paying more for? I've heard TurboTax has a better interface but TaxAct gets the job done for less money.

I've prepared taxes professionally for 8 years, and honestly, both TurboTax and TaxAct will handle your situation just fine. The real question is about the audit protection, which has some important differences. TurboTax's 7-year audit assistance is basically just guidance - they'll explain what documents you need and give advice, but they won't represent you before the IRS. TaxAct's Audit Defense is more comprehensive - they'll actually provide a tax professional to represent you if you're audited. Even though it's only for 3 years, that's typically sufficient since most audits happen within that timeframe anyway. Given your more complicated tax situation this year, I'd personally lean toward having actual representation rather than just guidance. The $10 savings is a bonus, but the level of protection matters more.

0 coins

Thanks for the insight! I didn't realize there was such a big difference between "assistance" and "defense." Do you know if TaxAct's interface is significantly worse? I've only ever used TurboTax before and I'm a bit nervous about switching.

0 coins

TaxAct's interface is definitely more basic and utilitarian compared to TurboTax's polished, hand-holding approach. But it's still perfectly usable and gets the job done accurately. If you're familiar with tax concepts and comfortable navigating forms without as much guidance, you'll be fine with TaxAct. Many of my clients who switch report an adjustment period of about 30 minutes before they're comfortable with the new interface.

0 coins

I was super stressed about this exact same choice last year when my taxes got complicated after buying a rental property. I ended up using https://taxr.ai to analyze both my previous returns and the forms I had for last year. It helped me understand what parts of my return were actually complex and which software could handle them better. The tool basically identified that I needed better handling for depreciation schedules and passive activity loss limitations, which TaxAct actually did really well with. Saved me over $70 compared to TurboTax and the interface wasn't as bad as I feared.

0 coins

Does taxr.ai actually review your docs or is it just a general recommendation engine? My situation involves some K-1 forms and foreign income that I'm worried about getting right.

0 coins

I'm skeptical about this... how does it actually work? Does it have access to the software features of both programs to make real comparisons or is it just general advice?

0 coins

It actually reviews your documents and past returns. You upload them and their AI system analyzes the specific forms and line items to identify exactly what features you need in tax software. For K-1 forms and foreign income, it would check which software handles those specific scenarios better based on your particular numbers. The comparison is based on real features available in each tax program and how they implement specific tax situations. It's not just general advice - it's tailored to your exact tax situation after analyzing your documents. That's what made it valuable for me – it caught specific depreciation calculations that one software handled better than the other.

0 coins

Just wanted to update - I tried taxr.ai after seeing the recommendation here. THANK YOU! It analyzed my previous returns and all my forms for this year (took like 2 minutes) and actually recommended TaxAct for my situation specifically because of how it handles K-1 partnership income with foreign components. The analysis showed I didn't need the premium version of TurboTax like I thought, and that TaxAct's mid-tier option would cover everything I needed. Ended up saving about $55 and the software works great for my needs! For what it's worth, it also explained that for my situation, TurboTax's audit assistance would be sufficient since my risk factors were pretty low. Super helpful tool.

0 coins

I had to call the IRS last year when I got a CP2000 notice after using TaxAct (not blaming them, I made a mistake entering some stock sales). Let me tell you, trying to reach a human at the IRS was LITERALLY IMPOSSIBLE. Spent 6+ hours on hold over 3 days before getting disconnected each time. Finally used https://claimyr.com and watched their demo at https://youtu.be/_kiP6q8DX5c - they call the IRS for you and wait on hold, then call you when they get a human. Saved me hours of frustration. Not totally related to your software choice, but something to consider if that audit assistance ever becomes necessary!

0 coins

Wait this sounds too good to be true. How does this actually work? Do they just call and wait on hold while somehow keeping their place in line?

0 coins

I call BS. No way this works. The IRS phone system is notoriously difficult, and they ask for personal info before talking to you. How would some third party service handle that?

0 coins

They have an automated system that calls and navigates the IRS phone tree, then waits on hold for you. Once they reach a human representative, you get an immediate call back so you can take over the conversation. You don't have to stay on the phone during that hold time - you just receive a call when a human is actually on the line. They don't access any of your personal information. When you get the call, you're connected directly to the IRS agent, and only then do you provide your personal details. They're basically just handling the hold time for you, which is the most frustrating part of reaching the IRS.

0 coins

I have to eat my words and apologize. After raging about how Claimyr couldn't possibly work in my earlier comment, I was desperate enough to try it when I needed to call the IRS about a missing refund last week. It actually worked exactly as advertised. I submitted my request, and about 97 minutes later (according to their tracker), I got a call connecting me directly to an IRS agent. I didn't have to sit through a single minute of that horrible hold music or get disconnected! I got my issue resolved in a 15-minute conversation that would have taken days of frustration otherwise. Sorry for being so skeptical. This service is legit and absolutely worth it if you need to call the IRS.

0 coins

I've used both TurboTax and TaxAct over the years. Honestly, the most important thing is to save a PDF copy of your return and all supporting documents regardless of which you choose. For audit protection, I've found most people never need it. The IRS generally just sends a letter if they find a discrepancy, and you can respond with documentation. A full-blown audit is pretty rare unless you have very unusual deductions or substantial unreported income.

0 coins

Thanks for the perspective. Do you think the interface differences are significant enough to justify the higher cost for TurboTax? I'm leaning toward TaxAct now after all these comments.

0 coins

TurboTax definitely has a more polished, user-friendly interface with more explanations and hand-holding throughout the process. If you're not very comfortable with tax terminology or this is your first time dealing with more complex situations like self-employment or investment properties, that might be worth the extra cost. But if you have a decent understanding of tax basics and don't mind occasionally looking things up when you're unsure, TaxAct will get you to the same result for less money. The end calculations will be identical - it's just about how smoothly you get there. Given that you're asking thoughtful questions about your options, you'd probably be fine with TaxAct.

0 coins

Former IRS employee here. One thing nobody mentioned: audit rates are at historic lows right now (less than 0.5% for most income brackets). Unless you're making over $500k or claiming unusual deductions that are way out of line with your income, your audit risk is minimal.

0 coins

Is that still true with all the new IRS funding? I keep hearing they're hiring thousands of new auditors.

0 coins

The increased IRS funding is gradually raising audit capability, but they're focusing primarily on high-income taxpayers ($400k+), large corporations, and complex partnerships - not typical individual returns. While the IRS is hiring more personnel, it takes years to train experienced auditors. The immediate impact will be improved customer service and faster processing, not a dramatic increase in audit rates for average taxpayers. So for most people filing in 2025, the risk remains quite low compared to historical standards.

0 coins

I switched from TurboTax to TaxAct last year and honestly the $50 I saved went straight to buying pizza lol. Both got me the same refund amount. TurboTax is prettier but TaxAct works fine. Im never going back to paying turbotax prices again tbh.

0 coins

I've been using TaxAct for the past 3 years after switching from TurboTax, and for what it's worth, I think you're overthinking this a bit. Both software options will calculate your taxes correctly - the IRS requirements are the same regardless of which platform you use. Given your situation (investment income, freelancing, property sale), either software can handle it. TaxAct's interface might feel a bit clunky at first if you're used to TurboTax's hand-holding, but you'll adapt quickly. The $10 savings plus getting actual audit representation (vs just guidance) seems like the smarter financial choice here. One practical tip: whichever you choose, make sure to import your investment documents electronically rather than typing them manually. Both platforms support this and it'll save you hours of data entry while reducing errors. That's probably more important for audit prevention than which audit protection plan you pick.

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,095 users helped today