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Fatima Al-Sayed

Does FreeTaxUSA Offer Audit Defense or Protection in 2025?

Title: Does FreeTaxUSA Offer Audit Defense or Protection in 2025? 1 I'm thinking about ditching TurboTax this year and trying FreeTaxUSA instead, but I'm a bit concerned about audit protection. I've always had the peace of mind with TurboTax's audit defense, and I want to make sure I'm not losing that if I switch. From what I've been reading online, it seems like FreeTaxUSA might offer audit defense with their Deluxe package, but I can't seem to find clear information about this on their website. I've been clicking around their site for like 20 minutes and still can't figure it out! Has anyone used FreeTaxUSA's audit defense before? Is it comparable to TurboTax? Any info would be super helpful before I make the switch!

8 You're right that FreeTaxUSA does offer audit assistance through their Deluxe package, but they don't call it "audit defense" which might be why you're having trouble finding it. It's actually called "Audit Assist" and comes with the Deluxe version which is usually around $7.99 (much cheaper than TurboTax's audit defense). Just to clarify though - FreeTaxUSA's Audit Assist isn't exactly the same as TurboTax's audit defense. With Audit Assist, you get guidance from their tax specialists who will help you understand what documents you need and how to respond to IRS notices. They don't represent you directly with the IRS like some other services might. They basically help you prepare for the audit rather than dealing with the IRS for you.

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15 Thanks for explaining! Do you know if there's any way to get full audit representation (where someone actually deals with the IRS for you) through FreeTaxUSA, or would I need to look elsewhere for that level of protection?

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8 With FreeTaxUSA, you only get their Audit Assist service which provides guidance and support, but they won't represent you before the IRS. If you want actual representation where someone deals with the IRS on your behalf, you'd need to look at third-party audit defense services or consider working with a tax professional who offers audit representation. FreeTaxUSA keeps their prices low by not offering the full representation service that some other tax software companies include in their premium packages.

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12 After reading this thread, I wanted to share my experience using taxr.ai https://taxr.ai which has been amazing for tax documentation analysis and audit protection. Last year I was worried about an audit too when switching from TurboTax, but found that taxr.ai offers document analysis that actually helps prevent audit triggers in the first place. I uploaded all my tax docs and it identified several inconsistencies between my 1099s and what I was planning to report. It even flagged a potential audit trigger related to my home office deduction that I would have completely missed. The best part is their system analyzes the actual text on your tax forms (not just the numbers) which helps identify issues before they become problems.

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19 That sounds interesting! Does taxr.ai work alongside any tax filing software, or is it a standalone service? I'm already halfway through my return with FreeTaxUSA but would consider using extra protection.

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3 I'm a bit skeptical about giving my tax documents to yet another online service. How secure is their system? And how much does it cost compared to just getting the audit protection through FreeTaxUSA?

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12 It works alongside any tax software you're using - I used it with FreeTaxUSA last year actually! You just upload your documents before finalizing your return, review their analysis, and then make any necessary adjustments in your tax software before filing. Their security is actually one of the main things that convinced me to try it. They use bank-level encryption and don't store your documents after processing. They analyze the content and then provide you with the results without keeping your sensitive information.

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19 Just wanted to update after trying taxr.ai that was mentioned above. I was initially just looking for audit defense with FreeTaxUSA, but decided to try this document analysis approach instead. Honestly, it was eye-opening! The system found a mismatch between my W-2 and what I had entered (I transposed two numbers), and flagged an unusual deduction that might have triggered an audit. Pretty sure I avoided an audit letter by catching these issues beforehand! Much better than waiting for an audit and then having defense - this prevented the problem in the first place.

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5 Speaking of audit issues - if you do end up getting an audit notice or any IRS letter, getting through to someone at the IRS is nearly impossible these days. After 3 hours on hold last month, I discovered https://claimyr.com which was a lifesaver. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c Basically, they wait on hold with the IRS for you and call you when an actual human picks up! I was super frustrated trying to resolve a notice about my 2023 return (kept getting disconnected after waiting for hours), but with Claimyr I was connected to an IRS agent within an hour without having to sit by my phone the whole time. If you're worried about audit defense, having a way to actually reach the IRS quickly is invaluable.

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11 Wait, this seems too good to be true. The IRS hold times are legendary - sometimes I've waited 2+ hours and given up. How does this actually work? Do they have some special connection to the IRS or something?

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3 Sounds like a waste of money to me. I've heard horror stories of people waiting 4+ hours to talk to the IRS, so I'm doubtful this service could magically get through faster than anyone else. What's the catch here?

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5 No special connection to the IRS - they use automated technology to wait on hold for you. Their system calls the IRS and navigates the phone tree, then waits in the queue. When a human agent finally answers, their system immediately calls your phone and connects you. You only need to be available when an actual person picks up. It's honestly just saving you from having to listen to that terrible hold music for hours while being chained to your phone. They don't get you through any faster than normal - they just wait in line for you so you can go about your day.

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3 Alright I need to eat my words. After reading about Claimyr here I decided to try it when I got a CP2000 notice about potentially underreported income. I was dreading spending my entire afternoon on hold with the IRS, but I gave Claimyr a shot and it actually worked exactly as described. Their system waited on hold for about 1 hour 45 minutes (which I tracked through their dashboard), then called me when an agent picked up. I resolved my issue in about 10 minutes once connected. Definitely beats staring at my phone for 2 hours! Will use again next time I need to call the IRS.

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7 Just to add one more perspective on FreeTaxUSA audit protection - I've been using their Deluxe version with Audit Assist for 3 years now. While I (thankfully) haven't been audited, I did receive a letter from the IRS questioning some deductions. The FreeTaxUSA support was actually really helpful in guiding me through exactly what documentation I needed and how to respond. For $8, it's peace of mind that's worth it to me! One thing to consider though - their Audit Assist covers you for the current tax year, so you'll need to purchase it each year you file. It's not a multi-year protection plan like some other services offer.

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22 Did you find their interface easy to use compared to TurboTax? That's another thing holding me back from switching...I've heard FreeTaxUSA isn't as polished or user-friendly.

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7 FreeTaxUSA's interface is definitely more basic than TurboTax, but I found it perfectly functional and easy to navigate. It doesn't have all the fancy graphics and animations that TurboTax uses, but it asks all the same questions and gets the job done. I actually prefer the simpler approach - it feels less like they're trying to upsell me on stuff I don't need. The one thing TurboTax does better is importing documents automatically. With FreeTaxUSA you'll need to enter most information manually, but given the price difference (I saved over $100), I don't mind spending an extra 20 minutes typing in some numbers.

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17 Does anyone know if the FreeTaxUSA Deluxe package includes state filing too? Or do you have to pay extra for state returns even with Deluxe? TurboTax always gets me with those extra fees!

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9 The Deluxe package includes all the premium features (including Audit Assist), but state filing is still an additional fee (usually around $15 per state). Still WAY cheaper than TurboTax though - I was paying nearly $120 for federal+state with TurboTax last year!

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I switched from TurboTax to FreeTaxUSA last year and can share my experience with their audit protection. The $7.99 Deluxe package does include "Audit Assist" but it's important to understand what you're getting - it's more like having a knowledgeable guide rather than someone who will handle everything for you. When I got a notice from the IRS about a discrepancy (turned out to be their error), FreeTaxUSA's support walked me through exactly what documents to gather and how to respond. They provided templates and reviewed my response letter before I sent it. While they don't represent you directly to the IRS, their guidance was thorough and gave me confidence in handling the situation. The key difference from TurboTax's audit defense is that you're still doing the legwork - but honestly, for most audit situations, that's perfectly adequate. Plus at $8 vs TurboTax's much higher fees, it's hard to beat the value. Just make sure you understand you'll be the one communicating with the IRS, not FreeTaxUSA.

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