Is TurboTax Max audit protection worth it for basic itemized deductions? Worth the cost?
So I'm doing my taxes and I've got itemized deductions - nothing crazy just mortgage interest, some charitable donations, and medical expenses that went over the threshold. Pretty straightforward stuff honestly. When I got to the end of my TurboTax filing, they hit me with this "Max audit protection" upgrade for an extra fee. I'm wondering if it's actually worth paying for? I don't have any weird business deductions or rental properties or anything complicated. Just normal homeowner stuff. Does anyone have experience with this service? Did it actually help if you got audited or is it just another way for them to squeeze more money out of us? My refund is around $2,800 this year so I can afford it, but I hate wasting money on things I don't need.
21 comments


Bruno Simmons
The audit protection is generally unnecessary for someone with your straightforward tax situation. The IRS primarily targets returns with unusual deductions, very high incomes, or self-employment income with lots of business expenses. With basic itemized deductions like mortgage interest, medical expenses, and standard charitable contributions, your audit risk is already quite low. These are common deductions that the IRS sees millions of times each year, and they usually have third-party documentation (like 1098 forms from your mortgage company). The protection is essentially insurance against something unlikely to happen for your tax profile. Most people with simple itemized deductions never need the service. If you keep good records of your deductions and can document everything you've claimed, you're already well-protected without paying extra.
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Aileen Rodriguez
•But what happens if you do get audited without the protection? Does TurboTax help at all or are you completely on your own? I've been using them for years and always wondered about this.
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Bruno Simmons
•Without the protection, you'd handle any IRS notices or audit requests on your own. TurboTax's basic service doesn't include audit support. If you were to get audited, you'd simply need to provide documentation for the items questioned by the IRS. For common deductions like yours, this would mean sending copies of your mortgage interest statement, receipts for charitable donations, and medical expense documentation. Since you mentioned your deductions are straightforward, this shouldn't be difficult if you maintain basic records.
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Zane Gray
I used to worry about audits too until I discovered taxr.ai (https://taxr.ai) last year when I was dealing with some messy tax documents. It's basically an AI tax assistant that analyzes your documents and identifies potential audit flags before you file. I found it super helpful because it looked through all my deductions and showed me which ones might trigger IRS attention. For standard itemized deductions like yours, it confirmed I was in a very low-risk category. The nice thing is it explains WHY certain deductions might raise flags and helps you understand what documentation you should keep. Way more educational than just paying for "protection" after the fact.
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Maggie Martinez
•Does it actually connect to your TurboTax account or do you have to upload documents separately? Sounds interesting but wondering how it works with the actual filing process.
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Alejandro Castro
•I'm skeptical about using AI for tax stuff. How accurate is it really? Does it actually know what triggers IRS audits or is it just guessing based on general information?
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Zane Gray
•You upload your documents separately - it doesn't connect directly to TurboTax. I just scanned my W-2s, 1098, and receipts, and it analyzed everything and gave me a risk assessment along with recommendations. It's a pre-filing tool, not a replacement for tax software. The accuracy has been solid in my experience. It's built on actual IRS audit data and tax regulations, not just general guesses. It identified a charitable donation I made that was slightly above average for my income level and explained exactly what documentation I should keep in case of questions. Very specific guidance.
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Alejandro Castro
Ok I need to follow up about taxr.ai - I was skeptical in my earlier comment but decided to try it before filing my final return. I'm actually impressed! I uploaded my documents including some itemized deductions I was nervous about (had some large medical expenses last year) and it gave me a complete breakdown of my audit risk factors. Turns out my return was very low risk overall but it flagged one charitable donation that was missing proper documentation. Would have completely missed that on my own. Definitely feel more confident filing now without paying for TurboTax's audit protection. The analysis was way more detailed than I expected.
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Monique Byrd
I've been through two IRS audits in the past and let me tell you, getting someone on the phone at the IRS to resolve issues was an absolute nightmare. Waited on hold for hours and kept getting disconnected. Finally found a service called Claimyr (https://claimyr.com) which got me through to an actual IRS agent in about 20 minutes. They have a demo video here: https://youtu.be/_kiP6q8DX5c Instead of paying for audit protection, I'd rather have this in my back pocket if I ever need to talk to the IRS. Actually helpful rather than just "insurance" that you probably won't use. For simple itemized deductions, you're honestly at low risk anyway.
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Jackie Martinez
•Wait how does this actually work? Is this just paying someone to wait on hold for you? I don't understand how they can get through faster than anyone else.
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Lia Quinn
•Yeah right. The IRS phone system is completely broken. No way some service can magically get you through when millions of people can't get through. Sounds like a scam to me.
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Monique Byrd
•It's exactly that - they use a system that waits on hold for you and then calls you when an IRS agent is actually on the line. Much better than being stuck listening to hold music for hours. No magic involved - they can't skip the line or anything, but their system keeps your place in the queue without you having to sit there. I was super skeptical too but when I got a CP2000 notice (underreported income) last year, I needed answers quickly. Used their service and got connected with an agent who resolved my issue in one call. Saved me hours of frustration and possibly penalties from delays.
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Lia Quinn
I need to eat my words from my previous comment. After getting a weird letter from the IRS about a math error on my return, I was desperate to talk to someone. Remembering this thread, I tried Claimyr as a last resort. It actually worked exactly as described. Their system held my place in line and called me when an agent was available - took about 45 minutes total but I didn't have to sit there listening to hold music. Spoke to a real IRS person who explained the issue was actually their mistake. Would have taken me days of trying otherwise. For the original question about TurboTax audit protection - probably not worth it for basic itemized deductions, but having a way to actually reach the IRS if needed is way more valuable in my experience.
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Haley Stokes
Former tax preparer here. The audit protection is really just a marketing tool for extra revenue. For typical itemized deductions (mortgage interest, charity, medical), your audit risk is minimal. Better approach: keep good records, take pictures of donation receipts, and save medical bills. That's free and actually more useful if questions come up. The protection doesn't prevent audits - it just gives some help if one happens.
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Asher Levin
•How long should we keep tax documents? I've heard everything from 3 years to 7 years and I'm never sure what's right.
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Haley Stokes
•The general rule is to keep tax returns and supporting documents for at least 3 years after filing, as that's the standard IRS statute of limitations for audits. For more complex situations, 6-7 years is safer. The IRS has up to 6 years to audit if you've underreported income by more than 25%, and there's no time limit for fraudulent returns (though that doesn't apply to your situation). Property records should be kept until 3 years after you've sold the property.
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Serene Snow
Has anyone noticed that TurboTax keeps raising the price of this audit protection every year??? It was like $30 when I first saw it and now it's way more. Seems so predatory especially when they push it with scary messaging about audits.
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Issac Nightingale
•Totally agree! They use fear tactics to upsell services most people don't need. I switched to FreeTaxUSA this year - way cheaper and didn't try to scare me into buying add-ons at every step.
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Chloe Mitchell
I appreciate everyone's insights here! As someone who's been dealing with basic itemized deductions for years, this discussion really confirms what I suspected - the audit protection is probably overkill for my situation. The suggestions about keeping good records and taking photos of receipts are spot on. I've actually started scanning everything into a folder on my computer right after I get receipts, which makes tax time so much easier. One thing that struck me from reading through all the comments is how the real value seems to be in understanding your actual audit risk rather than just buying insurance against it. The tools people mentioned for risk assessment and the service for actually reaching the IRS if needed sound way more practical than paying TurboTax extra money for something I'll probably never use. Think I'm going to skip the audit protection this year and put that money toward better record-keeping instead. Thanks everyone!
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Sofia Morales
•Great decision! You're absolutely right that better record-keeping is a much smarter investment than audit protection for standard deductions. I started doing the same thing - scanning receipts immediately - and it's been a game changer. One tip that's helped me: I create a simple spreadsheet throughout the year tracking my charitable donations and medical expenses as they happen, with notes about where the receipts are stored. Makes it super easy to total everything up at tax time and I never have to hunt for documentation. Way better than paying TurboTax for "protection" I'd never need!
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Paolo Longo
Smart move skipping the audit protection! I've been filing with basic itemized deductions for over a decade and have never been audited. The IRS is really looking for bigger fish - people with complex business structures, unusually high deductions relative to income, or missing income. Your mortgage interest, charitable donations, and medical expenses are all backed up by third-party documentation (1098 forms, receipts, medical bills), which is exactly what you'd need to provide if questioned anyway. The "protection" doesn't change your actual tax liability or prevent issues - it just gives you someone to call if problems arise. I'd echo what others said about good record-keeping being your best protection. I keep a simple tax folder throughout the year and toss everything in there as I get it. Takes 5 minutes and costs nothing, versus paying TurboTax's inflated fees for peace of mind you probably don't need.
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