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Anastasia Kuznetsov

Tax preparer asking me to sign release letter - is this normal??

I've been using the same tax preparer for about 3 years now, but their fees have gotten way too high for me. Last year they charged me $425 for what seemed like a pretty straightforward return, so I've decided to go with someone else this year. When I called to let them know I wouldn't be using their services anymore, they emailed me a letter they want me to sign that basically releases them from any future responsibility for my past returns. The letter specifically states they won't be liable for any issues that might come up with the IRS regarding the returns they prepared for me. This seems weird to me? If they made mistakes on my returns that lead to an audit, shouldn't they be responsible for helping fix those errors since I paid them to do it right in the first place? I mean, isn't that part of what I was paying for? I haven't signed it yet because I'm not sure if this is standard practice or if they're trying to avoid responsibility for potentially shoddy work. Has anyone else experienced this with a tax preparer before? Should I sign this letter or push back?

This is actually pretty standard practice when ending a relationship with a tax professional. The letter you're being asked to sign is commonly called a "disengagement letter" and it serves a few important purposes. What they're trying to do is formalize that your professional relationship is ending, which protects both parties. However, a properly written disengagement letter shouldn't completely absolve them of all responsibility for work they've already done. If they made actual errors or were negligent in preparing your past returns, they generally still have professional responsibility for that work. What the letter usually does is clarify that they won't be responsible for any future filings, amendments, or responding to notices about returns they prepared unless you specifically re-engage them (likely for additional fees). It also specifies they won't be automatically checking for changes in tax law that might affect your past returns. I'd recommend reading the letter carefully. If it seems to go beyond ending the relationship and tries to absolve them of all responsibility even for negligent work, you might want to ask for clarification or modifications before signing.

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Zara Khan

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Wait, so does this mean if I get audited for a return they prepared, they don't have to help me even though they did the work? That seems unfair!

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The standard practice is that if you're audited for a return they prepared, they would typically still have some professional obligation to stand behind their work. However, they may charge additional fees for representing you in an audit situation. What the disengagement letter usually clarifies is that they're not obligated to proactively monitor your tax situation going forward or notify you of law changes that might affect past returns. It also means they won't automatically respond to any IRS notices without being specifically asked (and paid) to do so.

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How does that work exactly? Do you just upload your old tax returns? I have copies of mine but honestly don't understand half of what's in them.

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Nia Williams

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Nia Williams

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Luca Ricci

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When I had issues with my previous tax preparer, I spent WEEKS trying to get through to the IRS to figure out if I needed to worry about the work they'd done. Someone at my company recommended Claimyr (https://claimyr.com) and it literally saved me days of frustration. I'd been trying to reach the IRS to ask about preparer responsibility (similar to your situation) but kept getting disconnected or waiting for hours. Claimyr got me connected to an actual IRS agent in about 20 minutes instead of the hours I'd been wasting. There's a demo video showing how it works: https://youtu.be/_kiP6q8DX5c The IRS agent I spoke with explained exactly what obligations tax preparers have and what they can and cannot waive with these disengagement letters. Was super helpful for making an informed decision.

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Sounds like a scam to me. Nobody can magically get you through to the IRS faster. They probably just charge you for something you could do yourself.

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Luca Ricci

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I need to apologize and correct myself. After saying Claimyr sounded like a scam, I actually tried it the next day out of desperation because I had an urgent tax issue that needed resolving. Honestly, it worked exactly as advertised. The system called me back after waiting on hold with the IRS for about 2 hours (which I didn't have to sit through), and I was connected immediately to an agent. The agent helped clarify that while my tax preparer could ask me to sign a disengagement letter, they couldn't completely absolve themselves of responsibility for negligent work they'd already performed. That gave me the confidence to go back and negotiate better terms with my preparer.

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Yuki Watanabe

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I'm a bookkeeper (not a tax professional) but I've seen this many times with clients. Here's what you need to know: the letter is mostly to establish that they won't be doing your taxes going forward. However, they should still stand behind the work they already did. Read the fine print carefully. Some preparers try to slip in language that's too broad. A reasonable letter should specify that the relationship is ending, they won't be responsible for future filings or for monitoring tax law changes that might affect past returns, but it SHOULDN'T absolve them of responsibility for negligent errors they made.

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Is there any specific wording I should look out for that would be a red flag? I'm not great with legal language and don't want to accidentally sign away important rights.

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Yuki Watanabe

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The biggest red flags would be any language that says they're released from "all liability" or "any and all claims" related to past work without qualification. A reasonable disengagement letter should limit their ongoing obligations without eliminating responsibility for actual negligence or errors. Also watch for language about "waiver of all claims" which might be overly broad. The letter should be focused on clarifying that the relationship is ending, not on eliminating their professional responsibility for work already performed.

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Andre Dupont

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My tax guy tried this when I switched last year. I just didn't sign it and nothing bad happened lol. They can't force you to sign anything.

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Zoe Papadakis

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But could not signing create problems if you ever need them to answer questions about your old returns? Seems like burning bridges might backfire later...

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ThunderBolt7

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Just FYI - most tax preparers have "errors and omissions" insurance for this exact situation. If they made a mistake that costs you money in an audit, that insurance should cover it. The disengagement letter typically doesn't override their professional obligations for work already performed, it just clarifies that they're not your tax preparer going forward. You could ask them specifically if their letter is intended to waive their E&O insurance coverage for past returns. If they say yes, that would be unusual and concerning. If they say no, get that clarification in writing as an amendment to their letter.

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