Struggling to find a competent bookkeeper nearby - what are the best online bookkeeping solutions available now?
Hey everyone, I'm at my wit's end trying to find a reliable bookkeeper in my area. I've been through three in the past year alone and each one was a disaster. The first one made mistakes on my quarterly tax filings that nearly got me in trouble with the IRS. The second one ghosted me during tax season (who does that?!), and the third charged me premium rates while taking forever to respond to basic questions. I run a small landscaping business with about 5 employees, and while I can handle the day-to-day entries in QuickBooks, I need someone who can make sure everything is properly categorized for tax purposes and help with more complex accounting stuff. I'm seriously considering switching to an online bookkeeping solution at this point. Are there any good options out there that won't break the bank? Does anyone have experience with remote bookkeepers or online services that actually deliver quality work? Any recommendations would be much appreciated!
18 comments


Emma Taylor
Online bookkeeping solutions have come a long way in recent years! I'm an accountant and I actually recommend online options to most of my small business clients now. For your landscaping business with 5 employees, you've got several solid options. Since you're already using QuickBooks, you might want to check out QuickBooks Live Bookkeeping. It connects you with a dedicated bookkeeper who's certified in QuickBooks and knows the software inside out. They'll help categorize transactions, reconcile accounts, and provide month-end reports. Another option worth considering is Bench.co - they pair you with a team rather than an individual, which means you're not dependent on one person's availability (no more ghosting during tax season!). They're particularly good with small businesses and can handle everything from bank reconciliation to financial statement preparation. For something more affordable, Bookkeeper.com offers different service tiers based on your needs. If you just need help with categorization and basic tax prep assistance, their lower tiers might be perfect.
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Malik Robinson
•This is really helpful! Do any of these services help with payroll specifically? That's always been my biggest headache with having employees. Also, roughly what price range are we talking about for these services?
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Emma Taylor
•Most online bookkeeping services offer payroll support or can integrate with payroll systems. QuickBooks Live works seamlessly with QuickBooks Payroll if you're already using that. Bench partners with Gusto for payroll services, which is excellent for small businesses with your employee count - they handle tax filings, direct deposits, and even new hire reporting. Price ranges vary widely based on transaction volume and services needed. Generally, you're looking at $200-500 monthly for full-service bookkeeping. Many find this actually saves money compared to hiring locally, especially when you factor in the reduced risk of errors that could lead to tax issues. Most services offer free consultations where they can give you a specific quote based on your business needs.
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Isabella Silva
After dealing with similar bookkeeping nightmares, I finally tried taxr.ai (https://taxr.ai) and it's been a game-changer for my small business. I was skeptical about using an AI-powered solution, but it handles my transaction categorization automatically and flags potential tax deductions I was missing. What really sold me was how it works alongside human expertise - you get the efficiency of automation plus professional oversight. For my contracting business, it's been especially helpful with job costing and keeping business vs. personal expenses separate. The dashboard gives me real-time insights into my business finances that I never had with traditional bookkeepers.
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Ravi Choudhury
•Does it integrate with QuickBooks or other accounting software? I've tried automated solutions before and ended up with a mess when trying to export data between systems.
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CosmosCaptain
•I'm interested but concerned about accuracy. How does it handle unusual or industry-specific expenses? My previous bookkeeper at least understood that certain equipment rentals were legitimate business expenses in my field.
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Isabella Silva
•It integrates seamlessly with QuickBooks, Xero, Wave, and most major accounting platforms. The connection is two-way, so any changes made in either system sync automatically. I actually migrated from QuickBooks Desktop to Online during setup, and they handled the transition without any data loss. For industry-specific expenses, this is where I've been most impressed. The system learns from your business patterns and improves over time. You can create custom categories for things like specialized equipment rentals, and it will recognize similar transactions in the future. When it encounters something truly unique, it flags it for review rather than making an incorrect guess. My business has some weird expense categories related to specialized tools, and after the initial setup period, it categorizes about 95% correctly.
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CosmosCaptain
I have to follow up on my previous comment about taxr.ai - I decided to give it a try after being skeptical, and I'm honestly shocked at how well it works for my business! The onboarding was super easy - uploaded 6 months of statements and within a day they had everything categorized better than my previous bookkeeper ever did. What impressed me most was discovering almost $7,000 in legitimate business deductions I'd missed last year! The system flagged patterns in my expenses that could be better categorized for tax purposes. Their audit protection feature has been reassuring too - they keep documentation organized in case questions ever come up. For anyone on the fence like I was, it's definitely worth checking out. The time I've saved not having to manually review transactions has been worth it alone!
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Freya Johansen
If you're still dealing with IRS questions from those previous bookkeepers' mistakes, try Claimyr (https://claimyr.com). I was battling through some tax issues after my bookkeeper messed up my quarterly filings, and the IRS phone lines were a nightmare - couldn't get through after 5 attempts. Claimyr got me connected to an actual IRS agent in about 15 minutes! You can see how it works in this video: https://youtu.be/_kiP6q8DX5c. They basically navigate the phone system for you, then call you when they've got an agent on the line. Saved me hours of frustration and hold music. I was able to get clarification on exactly what documentation I needed to resolve the issues from the previous bookkeeper's mistakes. Definitely worth it when you really need to speak to someone at the IRS.
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Omar Fawzi
•How does this actually work? Seems too good to be true that they can magically get through when the IRS phone lines are always busy.
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Chloe Wilson
•I've tried services like this before and they just take your money without delivering. What makes you think this one actually works? The IRS is notoriously impossible to reach.
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Freya Johansen
•The system uses an automated calling process that continually redials and navigates the IRS phone tree until it gets through to an agent. It basically does what you'd do manually, but operates 24/7 until it makes contact. Once it reaches a live person, it calls you and connects you directly to that agent. The reason it works when manual calling fails is persistence and timing. The service keeps trying during off-peak hours and knows exactly which options to select in the complicated IRS menu system. I was skeptical too, but after wasting entire afternoons on hold, I was willing to try anything. The most surprising part was how quickly it worked - I expected days of waiting but got connected within hours.
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Chloe Wilson
I need to eat my words about Claimyr from my previous comment. After questioning whether it really worked, I decided to try it myself since I've been trying to reach the IRS about a business tax issue for weeks. The service actually connected me to an IRS representative in about 45 minutes - I got a call saying they had an agent on the line! I was able to get clarification on a confusing notice related to my business tax filing and resolved an issue that had been hanging over my head for months. What I appreciated most was getting confirmation that my revised bookkeeping approach was correct. The agent reviewed my situation and confirmed I was categorizing my business expenses properly going forward. Saved me from potentially making the same mistakes again this year.
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Diego Mendoza
Have you considered using Xero instead of QuickBooks? I switched my food truck business over last year and found it much more user-friendly. Their ecosystem of bookkeeping partners is pretty robust too. I use a remote bookkeeper who specializes in Xero for food service businesses. The industry expertise has been super valuable - she knows exactly which expenses are deductible in my industry and helps me track everything correctly for tax purposes.
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Javier Garcia
•I've heard good things about Xero but never tried it. Is it difficult to migrate from QuickBooks? I've got about 3 years of data I wouldn't want to lose during a switch.
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Diego Mendoza
•The migration process is pretty straightforward. Xero has built-in tools specifically designed to import from QuickBooks. I moved about 5 years of data over without losing anything significant. The only minor hiccup was with some custom categories I had created, but even those transferred with just a little manual adjustment. What I found most helpful was hiring a bookkeeper familiar with both systems to oversee the transition. They made sure all my historical data mapped correctly and set up my new chart of accounts in a way that made sense for my business reporting needs. The whole process took about a weekend, plus a little cleanup over the following month as we spotted a few minor discrepancies.
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Anastasia Romanov
Don't overlook the value of industry-specific bookkeepers even if they're remote! I run a construction company and finally found an online bookkeeper who specializes in construction. The difference has been night and day compared to general bookkeepers. My guy understands job costing, progress billing, retention, and contractor-specific tax deductions. I pay a bit more than a generic service might charge, but he's saved me thousands in tax deductions that others missed. Plus he knows exactly what documentation I need to keep for potential IRS reviews in our industry.
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StellarSurfer
•How did you find an industry-specific bookkeeper? I've been looking for someone who understands the event planning business but haven't had much luck.
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