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Yara Nassar

Stepped-up Cost Basis Incorrect on Inherited Stock - What can I do?

I recently inherited a bunch of stocks and mutual funds after my uncle passed away. His brokerage firm (Vanguard) consolidated everything into a single account for me, but there's a problem - only 8 out of the 26 securities have the correct stepped-up cost basis as of the date of death. The rest show original purchase dates ranging from March 2007 to August 2024 (uncle passed in November 2024). I haven't sold anything yet and have made sure all dividends come as cash. I've received capital gains distributions from a couple of the funds. My plan is to sell some stocks next year to buy a new car since mine is falling apart. I've called Vanguard at least 7 times over the last couple months and keep getting nowhere - they acknowledge the issue but nothing gets fixed. What I need to know is: if I sell some securities before they fix the cost basis issue (assuming they ever do), am I stuck paying capital gains tax on my uncle's original cost basis instead of the stepped-up value? I've heard tax software has options to indicate the cost basis on a 1099 is wrong - but does checking that box make me more likely to get audited? I have a document showing the securities' values on my uncle's date of death, but that's all the documentation I have. Any advice would be appreciated!

This is a common issue with inherited securities. You're absolutely right that you should receive a stepped-up cost basis to the fair market value as of the date of death for ALL the inherited securities, not just some of them. If you need to sell before the brokerage corrects their records, you can still report the correct stepped-up basis on your tax return, regardless of what the 1099-B shows. When you file your taxes, you'll complete Form 8949 (Sales and Other Dispositions of Capital Assets). There's a column to adjust the basis with a code "B" which indicates the basis reported to the IRS is incorrect. You'll enter the correct stepped-up basis and calculate your gain/loss using that figure. The key is keeping good records. That Date of Death Valuation document you have is crucial evidence if there's ever a question. I'd also recommend documenting your attempts to get the brokerage to fix the issue - save emails, note dates of phone calls, names of representatives, etc.

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Thanks for the information! Will I need to attach any documentation to my tax return if I use code "B" for the adjustment? Or is just having it in my records enough in case there's an audit?

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You don't need to attach the documentation to your tax return - just keep it in your records. The IRS generally recommends keeping tax-related documents for at least three years after filing, but for basis issues like this, it's smart to keep those records indefinitely or at least until several years after you've sold all the inherited securities. If you're audited, having that Date of Death Valuation document and records of your attempts to get the brokerage to fix the issue will be extremely helpful in supporting your position. The IRS understands these kinds of discrepancies happen and the code "B" on Form 8949 is specifically designed for situations like yours.

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I had the same exact problem last year with Merrill Lynch after my mom died. I found that using https://taxr.ai really helped me sort things out. I was pulling my hair out trying to get the brokerage to fix the cost basis on about a dozen stocks, and I had already sold some before I realized the problem. The taxr.ai system analyzed my statements and the death valuation document, then generated a detailed report that showed the correct basis figures for everything. It even helped me create a proper adjustment record for my tax return. I was able to sell what I needed with confidence knowing I had proper documentation to back up my position.

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How does taxr.ai work exactly? Do you need to upload all your documents to it? I'm always hesitant to share financial info online, but this issue is driving me crazy.

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I'm skeptical about these online services. Did it actually help resolve anything with the brokerage company or just give you documentation? I feel like the real issue is getting Vanguard to fix their records.

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It works by analyzing your documents and extracting the relevant information to create accurate tax documentation. You do upload your statements, but they have pretty serious security - they use the same encryption banks use, and they don't store your docs permanently. The service didn't fix Merrill's records, but it gave me exactly what I needed for my tax return. I used the report to fill out Form 8949 correctly, and it gave me confidence that I had proper documentation if the IRS ever questioned the discrepancy. Honestly, after months of getting nowhere with the brokerage, I just needed a solution to move forward with selling some holdings without tax headaches.

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I initially had doubts about using taxr.ai for my inherited stock issues, but after spinning my wheels with Schwab for three months, I decided to give it a try. It was honestly a game-changer for my situation. The system helped me identify exactly which securities had incorrect basis information and generated a comprehensive report showing what the stepped-up values should be based on the death date. I was especially impressed when they pointed out some securities I hadn't even realized were incorrectly reported. The documentation they provided gave me the confidence to file my taxes correctly despite the errors on my 1099. I've sold several positions since then and had no issues with the IRS even though I had to make adjustments to what was reported.

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I've been through this nightmare with multiple brokerages. The fastest solution I found was using https://claimyr.com to get through to the right department at the brokerage. I spent weeks calling E*Trade's regular customer service with no progress, but Claimyr got me connected to their cost basis department in under 10 minutes. You can see how it works here: https://youtu.be/_kiP6q8DX5c The regular customer service reps often don't understand the complexities of stepped-up basis for inherited securities, but the specialized departments do. Once I got to the right people, they fixed the issue within days. Might be worth trying before you sell anything.

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How does Claimyr actually work? I don't get it - Vanguard puts me on hold for like an hour every time I call. Does this service somehow bypass the queue?

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Sounds like a scam to me. If the brokerage doesn't want to fix their records, how is some service going to make them do it? I've been dealing with financial institutions for years and they move at their own pace, period.

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It's not a queueing system - they use a callback technology that navigates the phone tree and waits on hold for you. When they reach a live agent, your phone rings and you're connected immediately. It saves you from the hold time, which helps with persistence when you're trying to reach specialized departments. The service doesn't make the brokerage do anything different, it just helps you get through to the right people much more efficiently. The reason I suggested it is because in my experience, the general customer service at most brokerages doesn't have the knowledge or authority to fix cost basis issues, but the dedicated cost basis departments do. Getting to them directly made all the difference in my case.

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I was completely skeptical about Claimyr at first - I've been around long enough to doubt these "miracle solutions." But after spending literally hours on hold with Fidelity trying to fix my inherited IRA cost basis issues, I decided I had nothing to lose. I tried it, and I'm still shocked at how well it worked. Got connected to Fidelity's specialized estate services team in about 15 minutes. The representative immediately understood my issue and initiated the correction process. Two weeks later, all my securities showed the correct stepped-up basis. I've since sold several positions and the 1099 came out correct. Sometimes you need to get past the front-line customer service to the specialists who actually know how to handle these situations. Lesson learned for me.

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Another option is to contact FINRA if the brokerage continues to drag their feet. Brokerages are required to maintain accurate cost basis information, and FINRA takes these issues seriously. I had to do this with TD Ameritrade last year, and suddenly they became very responsive once FINRA got involved. Also, keep in mind that for mutual funds, there might be different lots purchased at different times, so some complexity is normal - but they still need to get it right!

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How do you go about contacting FINRA for something like this? Would I need to file a formal complaint or is there a simpler process? I don't want to escalate things unnecessarily, but I do need this resolved before tax time.

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You can file a complaint through FINRA's website - they have an investor complaint center. The process is pretty straightforward - you'll explain the issue, provide documentation of your attempts to resolve it with the brokerage, and submit the complaint. They usually contact the firm within a few days. I'd recommend giving the brokerage one more formal attempt first - send them a written request (email is fine) specifically asking for correction of the cost basis to the date-of-death values. Reference IRS Publication 551 regarding stepped-up basis for inherited property. This creates a paper trail and gives them one last chance before escalation. In my experience, sometimes just mentioning that you're considering a FINRA complaint can motivate them to resolve the issue more quickly.

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Has anyone here dealt with incomplete cost basis info on inherited stocks from decades ago? My dad left me some AT&T shares that have gone through all those splits and spinoffs, and I have zero idea what the original cost basis was.

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If your dad passed away recently, you don't need the original cost basis - you get stepped-up basis to fair market value on date of death. If this was years ago and you're just now trying to figure it out, you can use historical stock price records and corporate action history to reconstruct it. I used a service called NetBasis for some old IBM stock and it worked pretty well.

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Thanks for the suggestion! My situation is complicated because he passed about 8 years ago and I've just been holding everything since then. I never even thought about the basis issue until now when I'm considering selling. I'll look into NetBasis and see if they can help reconstruct all those splits and spinoffs.

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I went through something very similar with Fidelity when I inherited my grandmother's portfolio last year. The key thing that finally got them moving was when I referenced the specific IRS regulations they're required to follow. Here's what worked for me: I sent a formal written request (via their secure message center) citing IRS Publication 551 and specifically mentioned that under IRC Section 1014, inherited property receives a stepped-up basis equal to fair market value on the date of death. I also referenced Treasury Regulation 1.1014-1 which requires this for ALL inherited securities, not just some of them. I attached my date-of-death valuation document and gave them a 30-day deadline to correct the records or I would file a complaint with FINRA. Within two weeks, all 23 of my securities had the correct stepped-up basis. Sometimes you need to speak their language and show you know the rules they're supposed to follow. The documentation you have showing the securities' values on your uncle's date of death is exactly what you need. Don't let Vanguard's delays cost you money - you have every right to demand they fix this correctly.

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This is incredibly helpful advice! I've been getting nowhere with their regular customer service, but citing the specific IRS regulations is brilliant. I never thought to reference the actual tax code sections. Do you happen to remember if there's a specific format I should use when submitting the formal request through their secure messaging system? I want to make sure I sound authoritative without being confrontational.

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I kept it professional but firm. Started with something like "I am writing to formally request correction of cost basis information for inherited securities in my account, pursuant to IRS regulations." Then I laid out the specific sections - IRC Section 1014 and Treasury Regulation 1.1014-1 - and explained that all inherited securities must receive stepped-up basis to fair market value as of the date of death, not original purchase basis. I included the account numbers, security names/symbols that needed correction, and attached the date-of-death valuation. The key is being factual and citing the regulations they're required to follow. I ended with "Please confirm completion of these corrections within 30 days and provide updated cost basis statements. If this matter cannot be resolved within this timeframe, I will need to escalate to FINRA for regulatory assistance." The formal tone and regulatory references definitely got their attention in a way that phone calls never did.

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I'm dealing with a very similar situation right now with inherited mutual funds from my father's estate. What I've learned through this process is that you have multiple options to protect yourself, even if Vanguard doesn't fix their records before you need to sell. First, definitely keep pushing Vanguard using the formal approach others have mentioned - cite IRC Section 1014 and Treasury Regulation 1.1014-1 in writing through their secure message system. Give them a specific deadline. But if you need to sell before they fix it, you're not stuck with the wrong tax treatment. When you file your return, you'll use Form 8949 and can override whatever the 1099-B shows. Code "B" is specifically for when the basis reported to the IRS is incorrect. You'll enter the correct stepped-up basis and calculate your actual gain/loss from there. The date-of-death valuation document you have is your golden ticket - that's exactly the documentation you need to support the correct basis. I'd also recommend taking screenshots or getting written confirmation of the current incorrect cost basis shown in your account, so you have clear before/after documentation of the discrepancy. Don't let their administrative failures cost you thousands in unnecessary taxes. You inherited those securities with stepped-up basis as of the date of death, and that's what you're entitled to report regardless of what their systems show.

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This is exactly the comprehensive approach I needed to hear! I've been so focused on getting Vanguard to fix their records that I didn't fully appreciate I could still proceed with confidence using Form 8949. Your point about taking screenshots of the current incorrect basis is smart - I'll document everything before they (hopefully) make corrections. It's reassuring to know that the date-of-death valuation document I have is sufficient documentation. I feel much better about potentially selling some holdings early next year if needed, even if Vanguard is still dragging their feet. Thanks for laying out both the proactive approach with Vanguard AND the backup plan for tax filing!

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I went through almost the exact same situation with Charles Schwab when I inherited my aunt's portfolio. What finally worked for me was a two-pronged approach: formal written pressure on the brokerage AND preparing backup documentation for tax season. For the brokerage side, I sent a certified letter (not just secure messaging) to their compliance department referencing IRC Section 1014 and demanding correction within 30 days. I included copies of the death certificate, date-of-death valuations, and my previous unsuccessful attempts to resolve the issue. The certified mail created an official paper trail they couldn't ignore. For the tax side, I worked with a CPA who specialized in estate issues. She showed me how to properly document the stepped-up basis using Form 8949, even if the 1099-B was wrong. We created a detailed spreadsheet showing each security's correct basis versus what Schwab was reporting, along with supporting documentation. The key insight she shared: the IRS expects these discrepancies with inherited securities and has specific procedures to handle them. As long as you have proper documentation (which you do with that date-of-death valuation), you're in good shape. In my case, Schwab finally corrected about half the securities after the certified letter, but I still had to override several on my tax return. No issues with the IRS, and I saved thousands in unnecessary capital gains taxes. Don't let Vanguard's incompetence cost you money - you have all the tools you need to handle this correctly.

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This is excellent advice about the certified letter approach! I hadn't thought about escalating to their compliance department specifically rather than just customer service. The two-pronged strategy makes perfect sense - keep fighting to get it fixed at the source while also being prepared with proper documentation for tax filing. Your point about working with a CPA who specializes in estate issues is really valuable too. I've been trying to handle this myself, but having professional guidance on the Form 8949 process and creating that detailed spreadsheet sounds like it could save a lot of headaches. Did your CPA charge much for helping with just the inherited securities documentation, or was it part of preparing your full return? The reassurance that the IRS expects these kinds of discrepancies is huge - I was worried that making adjustments on Form 8949 would automatically trigger an audit, but it sounds like this is a common enough situation that they have established procedures for it.

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I'm a tax professional and see this stepped-up basis issue constantly with inherited securities. You're absolutely right to be frustrated - Vanguard (and other brokerages) often struggle with proper implementation of IRC Section 1014, especially when multiple securities are involved. Here's what I tell my clients in your exact situation: Document EVERYTHING now before you sell anything. Take screenshots of each security showing the incorrect original purchase dates and basis amounts. Print or save copies of your account statements showing these errors. This creates a clear paper trail of the brokerage's mistakes. The date-of-death valuation document you have is perfect - that's exactly what the IRS expects to see as support for stepped-up basis. I'd also recommend getting a written statement from the estate attorney or accountant who prepared that valuation, confirming these were the fair market values on your uncle's date of death. When you do sell securities (whether Vanguard fixes their records or not), you'll report the correct stepped-up basis on Form 8949 using Code B if the 1099-B shows incorrect information. I've helped hundreds of clients do this and it's routine - the IRS has specific procedures for these brokerage reporting errors. One additional tip: Send Vanguard a formal written request through their secure messaging system citing IRC Section 1014 and Treasury Regulation 1.1014-1. Reference your uncle's date of death and attach your valuation document. Give them 30 days to correct all securities or you'll escalate to FINRA. The regulatory pressure often works when customer service calls don't.

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This professional advice is incredibly reassuring! As someone new to dealing with inherited securities, I was really worried about making mistakes that could cost me thousands in taxes or trigger an audit. Your step-by-step approach gives me confidence that I can handle this properly even if Vanguard doesn't cooperate. I especially appreciate the tip about getting a written statement from the estate professional who prepared the valuation document - I hadn't thought of that additional layer of documentation. The estate attorney did prepare the date-of-death valuations, so I'll reach out to get that written confirmation. Your point about this being routine for the IRS is such a relief. I kept thinking that using Code B on Form 8949 would be like waving a red flag, but it sounds like these brokerage reporting errors are common enough that the IRS has standard procedures to handle them. The fact that you've helped hundreds of clients through this exact situation gives me a lot more confidence about proceeding with sales if needed, even before Vanguard fixes their mess. Thank you for laying out both the documentation strategy AND the formal pressure tactics. Having a clear roadmap from a tax professional makes all the difference!

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I'm going through this exact same nightmare with TD Ameritrade right now! Inherited my mom's portfolio in September and only about half the securities show correct stepped-up basis. The rest still show her original purchase dates from the 1990s. What's really frustrating is that TD Ameritrade's customer service keeps telling me "it takes time to process" but it's been 4 months already. I've documented every phone call and they keep passing me between different departments. Reading through all these responses has been incredibly helpful - I had no idea about the formal written request approach citing IRC Section 1014. I've just been calling their regular customer service line like an idiot. Going to try the secure messaging route with specific regulatory citations and a 30-day deadline. The reassurance about Form 8949 and Code B is huge for me too. I was terrified about selling anything before they fix their records, but knowing I can override their incorrect 1099-B reporting gives me peace of mind. I have all the date-of-death documentation from the estate attorney, so I should be in good shape. Thanks everyone for sharing your experiences and strategies - this community has been more helpful than months of phone calls with the brokerage!

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